Solution 17489: Updating Contact Information on the TI Online Store.
...date my contact information on the TI Online Store? Users can update mailing addresses, email addresses and phone numbers by following the steps from either location below:• Go to epsstore.ti.com (First time visitors will need to select the site.)• Click on PROFILE in the upper right of the page•...https://education.ti.com/en/customer-support/knowledge-base/all-other-products/general-information/17489
Solution 10252: Compatibility Between TI-Navigator™ and an Existing Wireless Network.
...rk? Tests have been performed with TI-Navigator co-located with other networks on the same channel and have found minimal performance degradation on either the TI-Navigator or other networks under typical use scenarios.The Access Point that comes with TI-Navigator is essential for the TI-Navigat...https://education.ti.com/en/customer-support/knowledge-base/all-other-products/general-information/10252
Solution 11157: Correcting the "Link Transmission Error" When Using the TI-GRAPH LINK™ Software for Windows®.
.... If several attempts at screen capture still produce a Link Transmission Error, check the following:1) Connectivity cable not plugged in firmly (at either end).2) The selected cable type (Black/Gray cable) is different from the actual cable in use.3) The Com port selected is not the Com port to...https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/troubleshooting-messages-unexpected-results/11157
Solution 11488: Definition of the Error Message "The software you are installing has not passed Windows® Logo testing" When Installing the TI Connect™ Software Using a TI Connectivity Kit USB Cable.
...Logo testing to verify its compatibility. Continuing the installation of this software may impair or destabilize the correct operation of your system either immediately or in the future. Microsoft® strongly recommends that you stop this installation now and contact the hardware vendor for softwar...https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/troubleshooting-messages-unexpected-results/11488
Solution 15201: Troubleshooting TI-SmartView™ Not Communicating With the CBR 2™ or CBL 2™.
... the TI-SilverLink USB cable will not be present on the system. To remedy this situation, download and install TI Connect 1.6.It may be necessary to reinstall the driver manually from Windows®.Click here for instructions to reinstall the TI Connectivity USB Cable driver. Solution 15201: Troubles...https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/troubleshooting-messages-unexpected-results/15201
Solution 10550: Determining Expiration Dates for Proof of Purchase Labels (POPs) or Points.
...no longer be accepted after December 2010. Points do not have an expiration date. Educators may use points from any combination of the products to receive rewards. For additional information see the TI Technology Rewards Program webpage. Solution 10550: Determining Expiration Dates for Proof of ...https://education.ti.com/en/customer-support/knowledge-base/all-other-products/general-information/10550
Solution 13481: Correcting the Error Message "The Wizard Could Not Find the Necessary Software" When Using the TI Connectivity Standard Mini-A to Mini-B USB Cable for Windows®/Mac® or the TI Connectivity Cable USB for Windows® /Mac® (silver).
...dows®/Mac® or TI Connectivity Cable USB for Windows® /Mac® (silver)? This error is displayed when Windows fails to automatically find the drivers for either the cable. Follow the steps below in order to make sure the drivers are installed correctly: • Right click on My Computer and click Propert...https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/troubleshooting-messages-unexpected-results/13481
Solution 10752: Resolving Error 1721 when Installing a Texas Instruments Software Product.
... and Windows® 7 Only: • Click the [Repair] option on the toolbar. After repairing the software it is necessary to remove the software to attempt a reinstall by following the steps below: • Locate the program again and click Remove (Windows® XP) or Uninstall (Windows® Vista® or 7). • Next cli...https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/troubleshooting-messages-unexpected-results/10752
Solution 11511: TI Connect™ Software for Macintosh® OS X Crashes During Installation or Gives the Error "You Do Not Have Privileges to Perform this Install".
..."? If the TI Connect software for Mac® OS X crashes during installation or gives the error "You do not have privileges to perform this install" when being installed from an administrator account, it is likely because the disk permissions are not correct. The following steps can be executed to co...https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/troubleshooting-messages-unexpected-results/11511
Solution 28830: Resolving the Error Message "Error 2: Unable to Clean Directory" When Using the TI-Connect™ Screen Capture Functionality.
...the error message "Error 2: Unable to Clean Directory" when using the TI-Connect Screen Capture? The error message above is caused by the software being unable to access the My TI-Data folder which by default is located in the "Documents" or "My Documents" folder of the computer. To correct thi...https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/troubleshooting-messages-unexpected-results/28830
Solution 12679: Requesting a User Name or Password for a TI Online Account.
Solution 12679: Requesting a User Name or Password for a TI Online Account. Solution 12679: Requesting a User Name or Password for a TI Online Account. global Solution 12679: Requesting a User Name or Password for a TI Online Account. website ...https://education.ti.com/en/customer-support/knowledge-base/all-other-products/general-information/12679
Solution 28070: Calculating the Expected Value of a Return Using a BAII Plus™ Family Financial Calculator.
...The example below will demonstrate how to calculate expected value of a return using the BAII Plus family financial calculators. Expected Value: The weighted average of a probability distribution. Also known as the mean value. Expected Return: The return on an investment as estimated by an asset ...https://education.ti.com/en/customer-support/knowledge-base/financial-calculators/product-usage/28070
Solution 14380: Texas Instruments Sponsors The National Science Olympiad.
...d Foundation (SOF). Over the years, the SOF has earned a solid reputation of promoting excellence and achievement in science education. We share in their vision of sharpening young minds and building confidence through teamwork and scientific exploration. In addition to supporting SOF activities...https://education.ti.com/en/customer-support/knowledge-base/all-other-products/general-information/14380
Solution 28190: Error 1327 :Invalid Drive: [drive letter] When Installing Texas Instruments Software.
...r is a hard disk like F: or H:. This is a Microsoft Windows error indicating that your computer is using folder redirection, and the associated drive either does not exist or is a drive you are not currently connected to. Resolving this error requires making edits to your computer's registry. Te...https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/troubleshooting-messages-unexpected-results/28190
Solution 40318: Girls Scouts of America TI Technology Loan Program
...n have a TI expert lead Girl Scouts through a STEM or coding experience to complete a badge! Troop leaders and Council Program Managers can contact their local Education Technology Consultant (ETC) to schedule a STEM experience for their Girl Scouts troops, either virtual or in-person. For questi...https://education.ti.com/en/customer-support/knowledge-base/all-other-products/general-information/40318
Solution 27190: Resolving Error Messages Saying That There Is A Problem With The Connectivity Library
...-virus/security software support. 6) Uninstall the current version of your TI-Nspire software, then download the latest version from our website and reinstall the software:TI-Nspire Student SoftwareTI-Nspire CAS Student SoftwareTI-Nspire Teacher SoftwareTI-Nspire CAS Teacher SoftwareTI-Nspire Nav...https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/troubleshooting-messages-unexpected-results/27190
Solution 26033: TI-Nspire™ Family Computer Software Doesn't Open When Double-Clicking on a TI-Nspire Family Document (.tns file).
...ay be slightly different if a different version of the Windows® operating system or a different version of the TI-Nspire family computer software is being used. 6) Click the "OK" button to save the file association. After following the procedures above, double-clicking on a TI-Nspire family d...https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/troubleshooting-messages-unexpected-results/26033
Solution 11513: Troubleshooting a "Connection Failure" Error on TI Connect™ Software for Mac® .
...utomatically, then the connection is seated correctly. Make sure the correct port is selected. If the gray serial TI Connectivity cable is being used, make sure AppleTalk® is set to Inactive; as it can interfere with that cable's operation. If you require additional assistance please ...https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/troubleshooting-messages-unexpected-results/11513
Solution 25650: TI-Nspire™ CAS Computer Software Recognized as "Suspicious.Lop" Risk by the Norton (Symantec) Antivirus Software.
...e latest releases. Symantec distributes updates of virus definitions daily or weekly via LiveUpdate, depending on Symantec product version, or from their website. The TI software does not have a virus. The issue was related to a recent update in the Symantec software mistakenly classifying the...https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/troubleshooting-messages-unexpected-results/25650
Solution 15344: Correcting the Error "Error 91- Object or Width Block Variable Not Set" When Running TI NoteFolio™ Creator Software.
...ort libraries needed to run programs created in C#, otherwise known as .NET. Microsoft.NET is the latest technology from Microsoft® that software is being written in for faster applications and improved functionality. Without .NET, it is not possible to support many of the new features available ...https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/troubleshooting-messages-unexpected-results/15344
Solution 11274: Calculating a Balloon Payment on the BA Real Estate.
...the result by pressing [2nd][ROUND][PMT]. • Enter the number of payments made in 15 years by entering 15 times 12 and press the [=] key. After you receive the result of 180, press [2nd][N] to store 180 as the term. • Compute the unpaid balance by pressing [CPT][FV]. The Future Value would be -53,...https://education.ti.com/en/customer-support/knowledge-base/financial-calculators/product-usage/11274
Solution 40370: Information on Log4j Vulnerability on Texas Instruments Software
...are affected by the log4j vulnerability discovered in December 2021? TI Education Technology Software is not impacted by this log4j2 issue because it either does not use log4j or the version of log4j it uses is outside the range of vulnerable versions. No immediate updates to our software are nee...https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/general-information/40370
Solution 11243: Correcting an Error 5 on the BA II PLUS™ and the BA II PLUS™ PROFESSIONAL.
...r Present Value, Payment, and Future Value are the same (all positive or all negative). According to the type of Time Value of Money (TVM) problem being calculated, the sign may need to be changed for one of these values. The rules for inflows (positive) and outflows (negative) are discussed...https://education.ti.com/en/customer-support/knowledge-base/financial-calculators/troubleshooting-messages-unexpected-results/11243
Solution 11271: Using the Computer Keyboard with the BA II PLUS™ PROFESSIONAL Emulator Software.
...special program which TI offers to educators in the U.S. or Canada who recommend the BA II PLUS or BA II PLUS PROFESSIONAL financial calculators to their students. Please see the Finance Educator Support Program for additional information. Solution 11271: Using the Computer Keyboard with the BA ...https://education.ti.com/en/customer-support/knowledge-base/financial-calculators/general-information/11271
Solution 11262: Different P/Y and C/Y Settings on the BA II PLUS™ PROFESSIONAL and BA II PLUS™ Financial Calculators.
... not return to the default (1) unless the calculator is reset or [2ND] [CLR WORK] is pressed while on the P/Y setting screen. There is no need to use either one of those two clearing methods when working with the Time Value of Money (TVM) register. If [2ND] [CLR TVM] is pressed, the N, I/Y, PV, P...https://education.ti.com/en/customer-support/knowledge-base/financial-calculators/general-information/11262