License-based software

If you have a 20-digit claim number and your order details look like the following image,

Please be advised that license-based software will be discontinued on November 7, 2023, and your current software will no longer be updated.

Converting to a new, account-based license before that date is recommended. In most cases you can receive an equivalent subscription length free of charge by contacting TI-Cares.

Account-based software

If your order details in the email you received look like the following image, sign in below.