Education Technology

TI-Cares™ customer support

We want you to be completely satisfied with your technology purchase. You’ll find useful resources, answers to your questions and access to friendly, knowledgeable customer satisfaction and technical services representatives on this page.

General Questions:

1-800-TI-CARES toll free

Technical questions:

(972) 917-8324

TI-Navigator™ classroom learning system:

1-866-846-2844 toll free

Monday – Thursday: 8 a.m. – 7 p.m. Central Time
Friday: 10 a.m. – 7 p.m. Central Time


Due to very high email volume, response to your email will be delayed by as many as 3 business days. We regret the inconvenience. For immediate assistance, call us at 1-800-TI-CARES during business hours.

Contact TI-Cares

Self-Service Knowledge Base

This searchable Knowledge Base provides answers to most questions regarding TI educational products, including …

  • TI-84 Plus family of graphing calculators
  • TI SmartView™ software
  • TI-Nspire™ family of products
  • TI-Navigator system

You can also find product usage, technical troubleshooting, warranty and service, and general information in the Knowledge Base


Learn more about your TI calculator, handheld, software and accessories with informative, up-to-date product manuals and getting started guides.

Product tutorials

Get started with TI technology using step-by-step product tutorials.

Software Service Center

Sign in here to configure and learn how to manage your multi-user licenses and download the latest versions of your software.

Register your TI Product

Register your TI technology now to receive timely notifications about:

  • New resources
  • Operating system update
  • New software versions
  • Promotions and special offers
  • Events
  • New products

Educator Support Programs

Borrow TI Technology

TI offers a unique program to assist educators in delivering workshops using TI technology and in trying out products before purchase. Educators may borrow TI equipment at no cost to use in delivering a workshop, training or conference session or for a two-week evaluation before purchasing.

TI Technology Rewards

The TI Technology Rewards program offers educators the opportunity to collect points from handheld and calculator purchases. Save the points from retail packages or the purchase order from your institutional purchase. Redeem for a wide variety of TI products and services.

Pre-service Teacher Discount Program

Pre-service and pre-credentialed middle grades and high school math and science teachers in the United States and Canada are eligible to receive discounts on TI technology products.