Education Technology

Solution 40345: Directions to Accept a Texas Instruments Software Product With a 16 Character Activation Key.

How do I accept a Texas Instruments Software Product with a 16 character activation key? 

1) You will receive an email from Texas Instruments ( with the Subject: Software Order Information.
2) This email contains a link [Click here to activate] which you need to click to create the account you will use to log in to validate your Texas Instruments Software Product. A 16 digit Activation Key will also be listed but will automatically copied when clicking the link.
3) The [Click here to activate] link will take you to our [License Activation Center] click [Continue] to proceed.
4) On the next screen you can either login to an existing account or create a new account. If logging into an existing account login using your existing "Email" and "Password". 
Please Note: This account is the not the same account you used to place an order on the web store. This will be a new account and this account must be created to use the Texas Instruments Software Product.
4a) If creating a new account click [Create an Account] and enter the requested information:

5) You should next see the [License Activation Center] with your key auto-populated click [Next] to proceed.
5a) If you are unable to click [Next] verify first if your computers date/time is set correctly. If not please set it to correct date and time. If you are using a Work/School network please contact your IT department to verify your network does not block the website Alternatively you can try using a different network such as taking your computer home if it is a laptop and using your home network to activate. 
6) The following screen will prompt you to select the license period start. Select and click [Activate Subscription].
7) The final screen will display successful activation you should close this page and then follow the [Next Steps] in the email from ( to either visit the web application link or install the application. 
Please Note: If you have a version of the application already installed please make sure to use the link to install the latest version.

If you experience issues try the troubleshooting steps below:

1) If the website requests a 6 digit Multi-Factor Authentication MFA code this means you attempted to login prior to creating an account. Please visit and enter the requested information to create an account. 
2) If the above does not apply next visit and if you see a sign in page you can proceed to the next step. If you do not see a sign in page click the “three horizontal lines” at the top right and choose the option [Sign Out].
3) Next visit and login into your account.
4) Copy and paste your license code into the activation screen and then proceed by clicking [Continue] with the prompts.
5) If you cannot [Continue] from the license code screen try clicking the [Click here to activate] link from your email again and proceed with activating the license code.