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Solution 30332: Troubleshooting and Setting up the TI-Nspire™ Navigator™ System.

What steps do I take to troubleshoot and setup the TI-Nspire Navigator system? 

Since the TI-Nspire Navigator System consists of multiple components steps to troubleshoot and setup the system, please click on the component you are having issues with from the list of articles listed below:

Software:

For assistance installing or troubleshooting the TI-Nspire Navigator Teacher Software please visit Troubleshooting issues opening or installing the TI-Nspire Navigator Teacher Software.

TI-Nspire Navigator Access Point:

If you require assistance setting up the TI-Nspire Navigator Access Point for the first time or at the beginning of the school year please visit Adding an Access Point for Use with the TI-Nspire Navigator System.

If you have previously setup your TI-Nspire Navigator Access Point but are having issues detecting the Access Point please visit Troubleshooting a TI-Nspire Access Point (Nav-AP-US) That's Not Being Dectected by a Computer.

TI-Nspire Navigator Wireless Cradles and Wireless Network Adapters:

If you require assistance setting up the Wireless Cradles and Wireless Network Adapters for the first time please visit Setting up the TI-Nspire Navigator Wireless Cradles and Wireless Network Adapaters for use with the TI-Nspire Navigator System

If you have previously setup your Wireless Cradles and Wireless Network Adapters but are having issues detecting some or all of your handheld units please visit Troubleshooting TI-Nspire Navigator Wireless Cradles and Wireless Network Adapters Not Being Detected by TI-Network Manager.

If you need assistance with any of the steps listed in the articles above or if the troubleshooting does not correct your issue please call the TI-Navigator support line at 1-866-846-2844 Monday-Thursday 8:00 AM - 7:00 PM or Friday 10:00 AM - 7:00 PM Central Time or fill out the TI-Cares™ Customer Assistance Form.