Solution 30110: Correcting the Error "Non 7 zip archive" When Installing TI-Nspire™ Family Software.
... "Non 7 zip archive" may appear when attempting to install TI-Nspire Family Software. The error message appears when the download does not complete successfully and you have an incomplete file. In order to correct this issue it is necessary to delete temporary internet files off your web browser...https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/computer-software-installation-activation/30110
Solution 22172: Troubleshooting TI-SmartView™ Software Displaying a Splash Screen and Failing to Load.
...tions of the TI SmartView software desktop software on first run. To see if this is the issue, please follow the steps below:1) Disable the Internet access by either disconnecting the Internet cable from the computer, and/or turning off the wireless Internet connection.2) Turn off the AntiVirus s...https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/computer-software-installation-activation/22172
Solution 30336: Setting up the TI-Nspire™ Navigator™ Wireless Cradles and Wireless Network Adapters for use with the TI-Nspire Navigator System.
...y handhelds. • Verify the Wireless Cradles are switched to the [ON] position using the lever located on the back. • Verify the TI-Nspire Navigator Access Point is setup correctly and has latest version of firmware. • Verify the TI-Nspire Navigator Access Point is in an open elevated position ...https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-navigator/troubleshooting-messages-unexpected-results/30336
Solution 33231: Resolving Issues with TI-Nspire™ Navigator™ Network Manager Displaying "Select Country and Channel" Dialog and Channel Set to 4 Every Time it is Launched.
...hat appears select your channel and country then click [Execute] • The message "Process Complete" should display indicating that it has completed successfully click [OK] to close this window. • Launch the TI-Nspire Navigator Teacher Software then click [Tools] [Network Manager] and see if the...https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-navigator/troubleshooting-messages-unexpected-results/33231
Solution 26790: Troubleshooting Equivalent Expressions Giving Different Answers on the TI-Nspire™ Family Handheld and Computer Software.
...point arithmetic used to approximate values on the TI-Nspire family handheld and computer software (also known as a "rounding error"). For example: arccosine(square root(2)/2) = p/4 If the user tries to test the equivalence of these numeric expressions using the TI-Nspire handheld and computer so...https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-family/troubleshooting-messages-unexpected-results/26790
Solution 25952: Texas Instruments Computer Software Gives a "License Server is Currently Unavailable" Error.
...er? Solution 25952: Texas Instruments Computer Software Gives a "License Server is Currently Unavailable" Error. This error should only occur if your Texas Instruments computer software is configured to use a network concurrent license. If you are unsure of what a network concurrent ...https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/computer-software-installation-activation/25952
Solution 10226: Correcting The Error "The Software Could Not Be Installed Because The Microsoft .Net Framework 1.1 Could Not Be Found" When Installing TI NoteFolio Creator Software.
...work with later versions and will now allow use of the software. Additional Note: Windows 8 and above do not support .Net Framework 1.1. If issues occur when downloading or installing the .Net Framework, contact Microsoft® for assistance. Solution 10226: Correcting The Error "The Software Cou...https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/computer-software-installation-activation/10226
Solution 26652: Troubleshooting TI-Nspire™ Navigator™ Wireless Cradles and Wireless Network Adapters Not Being Detected by TI-Network Manager.
...y handhelds. • Verify the Wireless Cradles are switched to the [ON] position using the lever located on the back. • Verify the TI-Nspire Navigator Access Point is setup correctly and has latest version of firmware. • Verify the USB cable that connects the Access Point to the computer is securel...https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-navigator/troubleshooting-messages-unexpected-results/26652
Solution 33611: TI-Nspire™ Family Software Shows Splash/Initial Screen but does not Launch.
...ng the splash/initial screen but not launching follow the steps listed below: Please Note: The steps below require that you have both administrator access on your computer and a local directory on your computer you have write access to. If you do not meet one or both of these requirements please...https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-family/troubleshooting-messages-unexpected-results/33611
Solution 27490: Setting the Duration of Borrowed Concurrent Licenses in the TI-Nspire™ Family Software.
...hat the concurrent licensed software can be used when the computer is disconnected from the network. The administrator of the Concurrent License has access to set the duration that licenses are "borrowed".There are 2 ways to configure the duration of the license.Option #1: Using the setup.ini1. D...https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/computer-software-installation-activation/27490
Solution 38116: TI-Innovator™ Hub Variation Between Temperature Probe Readings.
...d sensors. It can also be caused by variation in the supported components (e.g. resistors used with the thermistor).If the activity calls for highly accurate measurements, please use a calibrated sensor like the Vernier temperature probe.Our development team is aware of this issue and plans to fi...https://education.ti.com/en/customer-support/knowledge-base/ti-innovator-technology/product-usage/38116
Solution 27231: Collecting Data Using the TI-Nspire™ Family Handheld and Computer Software and the CBR 2™.
...ier Dataquest window will be displayed. For this data collection example, distance will be measured (in meters) for 5 seconds. • Press [menu] [1] to access the "Experiment" options. Press [2] to "Start Collection" and the CBR 2 will be begin collecting data.• Move the CBR 2 around, focusing on ob...https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-family/product-usage/27231
Solution 14400: Exporting a Note From a Document Using the TI NoteFolio™ Creator Software.
...the new document. • In the Save as type box, select the document type or device type for the new document. • Click Save. The message Text Exported Successfully will appear. A copy of the note is exported to the new document, and the original note remains in the current document. Please see the T...https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/product-usage/14400
Solution 38061: TI-Innovator™ Hub Analog Sensor Readings between IN1/OUT1, IN2/OUT2 3.3V and IN3/OUT3 5V ports are inconsistent.
...ge source/level. Variation could be as much as 50% if particular sensor is designed to operate at 3.3v but the user connects to 5V source.To receive accurate readings it is recommended to connect non-motor devices to ports IN1/OUT1 and IN2/OUT2. Solution 38061: TI-Innovator™ Hub Analog Sensor Re...https://education.ti.com/en/customer-support/knowledge-base/ti-innovator-technology/troubleshooting-messages-unexpected-results/38061
Solution 32571: Installing TI-Connect Software for Windows®.
...rmation about the warning that may appear, if you are sure you want to continue installation click [Yes] to proceed. • Next you will be prompted to accept the license agreement, click the [Radio Button] next to "I accept the license agreement" then [Next] to proceed. • Next you will be prompted...https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/product-usage/32571
Solution 39597: TI-Nspire CX Premium Teacher Software Responds Slowly.
...owly? If your IT or System Administrator maps your user profile to a network share the TI-Nspire CX Premium Teacher Software may respond slowly when accessing files. To work around this issue change the location of the TI-SmartView Folder to a local path by following the steps below: • Press [Win...https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-family/troubleshooting-messages-unexpected-results/39597
Solution 33751: Resolving Issues with TI-Nspire™ Family Software Displaying a Grey/Blank Window when Launched on Mac® Platform.
... Teacher Software delete that folder by moving it to the trash. • Once this folder is deleted re-launch the software and the issue should no longer occur. If you have questions about the information listed above please contact TI-Cares for additional assistance. Solution 33751: Resolving Issues...https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-family/troubleshooting-messages-unexpected-results/33751
Solution 28790: Creating Programs Using the TI Connect™ Software for Mac®.
...e the same name that was used in the "Save As" option. 9) Check the "Protected Program" option if the program creator does not want the user to have access to editing the program once it's transferred to the calculator. 10) For the "File Format" option, choose the model number of the calculator t...https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/product-usage/28790
Solution 26653: Sending, Receiving (Collecting) and Deleting TI-Nspire™ Documents Using the TI-Nspire CX Premium Software or TI-Nspire Navigator™ System.
...class. To send documents using the teacher's TI-Nspire Family handheld: • Make sure the teacher is logged into the class session using the "Teacher Account". • Open the document to be sent using the teacher's TI-Nspire Family handheld. • With the document open, on the handheld, press [doc] [1] [...https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/product-usage/26653
Solution 31411: Resolving Internet Connection Loss After Configuring TI-Navigator™ Network Adapter and Removing TI-Navigator Network Adapter from Classroom Network.
...ing the TI-Navigator Network Adapter is usually caused by configuring the Network Adapter to use a network connection that is also used for internet access or a wireless network connection. Please Note: The steps below only correspond to Type I and Type II Access Points pictured below. For assis...https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-navigator/troubleshooting-messages-unexpected-results/31411
Solution 21251: Troubleshooting Error Messages Received during Data Collection Using the TI-Nspire™ Family.
... Knowledge Base Search How can I activate and/or disable Press-to-Test mode on a TI-Nspire family calculator so documents are not accessible during an exam? To disable documents on a TI-Nspire family handheld so that they are not accessible during an exam, the Press-to-Test ...https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-family/troubleshooting-messages-unexpected-results/21251
Solution 35715: Review Workspace Not Displaying Responses and Student Panel Displays Blank in the TI-Nspire™ Navigator™ Teacher Software.
...ire Navigator Teacher software? Problem: The Student Panel in the Review Workspace Toolbox becomes blank. What causes the problem? This problem can occur under the following conditions: • A student has selected and then unselects or clears an answer to a Multiple Response Multiple Choice or Im...https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-navigator/troubleshooting-messages-unexpected-results/35715
Solution 21931: Connect-to-Class™ Software Will not Communicate with a TI-Nspire™ Family Device in Press-to-Test Mode.
...se connectivity. To restore connectivity to this device, unplug the USB cable from the device, and then reconnect it. The device should communicate successfully after this point. Solution 21931: Connect-to-Class™ Software Will not Communicate with a TI-Nspire™ Family Device in Press-to-Test Mode...https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-family/troubleshooting-messages-unexpected-results/21931
Solution 36034: Troubleshooting The "Another Instance of TI-Nspire Navigator Teacher Software is Already Running" Error Message
...Software on the other computer. Attempt to open the TI-Nspire Navigator Teacher Software on your computer. Please Note: Only one computer can access a specific database at a time. So, launching TI-Nspire Navigator Teacher Software on multiple computers that point to the same database will ...https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-navigator/troubleshooting-messages-unexpected-results/36034
Solution 34011: Unable to Select the Transfer Tool Within the TI-Nspire Navigator Software.
...ledge Base Knowledge Base Search Why is the Transfer Tool within the TI-Nspire Navigator Software greyed out? Normally, to access the TI-Nspire Navigator Transfer Tool, within the menu bar, go to Tools >> Transfer Tool. However, if you have begun a class, this option wi...https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-navigator/troubleshooting-messages-unexpected-results/34011