Solution 37421: TI-SmartView CE for the TI-84 Plus Family not Responding to User Input or Responding Correctly.
...ore]. If the issue still occurs try the steps below: Windows: 1) Close the TI-Smartview CE software. 2) Press [Windows Key]+[R] on your keyboard to open the [Run] Dialog, alternatively you can click [Start] then [Run…] 3) In the run dialog either type or copy and paste the text below: %appdata...https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/troubleshooting-messages-unexpected-results/37421
Solution 40257: TI-SmartView CE and TI Connect CE Application Flagged as Unsafe by Microsoft Defender SmartScreen
...ting. Running this app might put your PC at risk". This is caused because Windows Defender is flagging our installer as unsafe. This warning may stop appearing after further data is collected by Microsoft. Further information can be found at the Microsoft Article below: https://docs.microso...https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/troubleshooting-messages-unexpected-results/40257
Solution 37595: Submitting Feedback or Errors for TI Building Concepts in Mathematics
....com: Send an email to buildingconcepts@list.ti.com with the following information: • First and Last Name • Activity Name: (Ex: Fractions, Ratios & Proportional Relationships, Statistics & Probability, Expressions & Equations, etc.) • Link to the activity • Specify the exact document (Ex: Student...https://education.ti.com/en/customer-support/knowledge-base/all-other-products/general-information/37595
Solution 39460: Texas Instruments Software Displays Small or Tiny Fonts on Windows 10.
...ing the scaling settings for the software by following steps below: • Close the Software • [Right-Click] the shortcut for the software and choose [Properties] • Click the [Compatibility] tab then [Change high DPI settings] • Click [Override high DPI scaling] then in the drop down box select [Sys...https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/troubleshooting-messages-unexpected-results/39460
Solution 38896: TI-Nspire CX Family Software Display's Blank Window when .tns Document contains LUA script or Widget.
...oftware version 4.5.0.1180 may display a blank window when a .tns document contains a LUA script or Widget because of an issue identified by our development team. If you use the emulated keypad to open a .tns document that contains a LUA script or Widget the document will display a blank window. ...https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/troubleshooting-messages-unexpected-results/38896
Solution 38675: TI-Smartview CE Save Emulator State is Greyed-Out.
...ew CE "Save Emulator State will be Greyed-Out when using the emulator modes "TI-84 Plus" or "TI-84 Plus C". The TI-Smartview CE "Save Emulator State" option is only available when using the emulator mode "TI-84 Plus CE", to switch to this mode please follow the steps below: • Click [View] [Emulat...https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/troubleshooting-messages-unexpected-results/38675
Solution 11273: BA Real Estate™ PITI Calculations When the Price is Less Than the Loan Amount.
...se its %ins and %tax calculations. If the buying price should be used to calculate the %ins and %tax, regardless of the loan amount, there is another option. The %ins and %tax can be calculated by: • Multiplying the decimal values of these numbers by the buying price.• Sum the two amounts.• Store...https://education.ti.com/en/customer-support/knowledge-base/financial-calculators/product-usage/11273
Solution 37422: TI-SmartView CE for the TI-84 Plus Family Keypresses Registered in Key Press History but are Sometimes Not Registered in Emulator
...s history)? There is a known issue in which keypresses sometimes do not register in the TI-SmartView CE for the TI-84 Plus Family emulator. Our development team is aware of this issue and investigating a resolution. Workaround: Simply re-press the red-highlighted key (the one you pressed before ...https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/troubleshooting-messages-unexpected-results/37422
Solution 38457: TI-Nspire CX™ software crashs while navigating from the file selection window.
... Why does the TI-Nspire software crash while navigating from the file selection window? To workaround this issue the first time the launch of an open file dialog is initiated, change default to list view. This way every time it opens up with list view thus avoiding a software crash. Using th...https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/troubleshooting-messages-unexpected-results/38457
Solution 11268: Unexpected Rounded Results Displayed on the BA II PLUS™ and the BA II PLUS PROFESSIONAL™.
...e numeric values internally to an accuracy of 13 digits, but the number of decimal places displayed can be specified. When using the floating decimal option only up to 9 digits are displayed. Results exceeding 9 digits appear in scientific notation. Changing the number of decimal places affects t...https://education.ti.com/en/customer-support/knowledge-base/financial-calculators/product-usage/11268
Solution 10558: Maximum Number of TI Technology Rewards Requests For K-12 Educators.
...ot have a limit on the number of requests that can be submitted for the TI Technology Rewards Program. Educators can make requests as long as the appropriate number of Points have been sent for the desired items. Solution 10558: Maximum Number of TI Technology Rewards Requests For K-12 Educators...https://education.ti.com/en/customer-support/knowledge-base/all-other-products/general-information/10558
Solution 37717: TI-Smartview CE™ displays a sensor in use by Vernier® Chrome based Graphical Analysis application on Mac® Only.
... Analysis application.2. Connect a sensor and check that Graphical Analysis detects it.3. Launch TI-Smartview CE software.In the TI-Smartview CE desktop software the sensor is detected in [Menu] Actions -> Choose Data Collection Sensor and Vernier’s Chrome based Graphical Analysis app stops updat...https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/troubleshooting-messages-unexpected-results/37717
Solution 37538: TI-Nspire TNS Document gives Format Error when Document Name contains Emoji Characters.
...oji Characters? The TI-Nspire TNS document gives Format Error when document name contains Emoji Characters because of an issue identified by our development team. There is no workaround for this issue and it is recommended to not use Emoji Characters in file names. If you have any questions abo...https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/troubleshooting-messages-unexpected-results/37538
Solution 17191: Replacing the Ink Roller in a TI-5032 Printing Calculator.
... roller in a TI-5032 printing calculator? The ink roller in a TI-5032 can be replaced by following the steps below: 1. Turn the calculator off. 2. Open the printer compartment by pushing the plastic tear window where it is marked. 3. Remove the ink roller by gently pushing back the raised tab...https://education.ti.com/en/customer-support/knowledge-base/all-other-products/general-information/17191
Solution 38155: TI-Nspire™ Apps for iPad® Closes Unexpectedly when using a Calculator page after updating.
...r updating? The TI-Nspire App for iPad® may close unexpectedly when using a Calculator page after updating because of an issue identified by our development team.To workaround this issue create a new document and proceed to use the new document the issue will not occur again.If you have questions...https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/troubleshooting-messages-unexpected-results/38155
Solution 11231: Clearing Values on the BA II PLUS™ and the BA II PLUS™ PROFESSIONAL.
...ion, or an error message from the display press [CE/C]. To exit out of a worksheet and return to standard-calculator mode press [2ND] [QUIT] To stop all pending operations in the standard-calculator mode and display zero press [2ND] [QUIT] While in a worksheet, to clear a value that has bee...https://education.ti.com/en/customer-support/knowledge-base/financial-calculators/product-usage/11231
Solution 11443: Troubleshooting "Cannot Send to TI Device" or "Cannot Save a File" Error Using TI NoteFolio™ Creator Software.
...layed when using TI NoteFolio Creator, it is possible that some of the installation files or registry keys for the software have become corrupt and stopped working. Follow the steps provided below to troubleshoot this issue. • Close TI Connect and TI NoteFolio Creator if open. • Select Start >> C...https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/troubleshooting-messages-unexpected-results/11443
Solution 11174: Correcting the Error Messages Cannot Establish a Valid Connection and New Hardware Found when Using the TI Connectivity Cable USB with the TI Connect™ Software.
...o "Install the software automatically". If the New Hardware Found wizard does not appear, go to the next step.3) Right-click My Computer and select Properties.4) Click the Hardware tab.5) Click Device Manager....6) Open the Other devices folder and locate the words USB TI-GRAPH LINK. If USB TI-GR...https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/troubleshooting-messages-unexpected-results/11174
Solution 23290: Texas Instruments' Support for Application Virtualization Platforms such as Softgrid®, Citrix®, and Thin Client™.
..., or Thin Client®? In computing, virtualization is the creation of a virtual (rather than actual) version of something, such as a hardware platform, operating system (OS), storage device, or network resources. While a physical computer in the classical sense is clearly a complete and actual mach...https://education.ti.com/en/customer-support/knowledge-base/all-other-products/general-information/23290
Solution 11162: Troubleshooting the Error Message "Error Reading Data From Link" on the TI-GRAPH LINK™ Software for Macintosh®.
...communications exchange. Check all link connections to make sure they are not loose. Shut down the TI-GRAPH LINK software, re-launch, and retry the operation.Alternately, consider installing the TI Connect™ for MacOS software for Mac® OS 8/9 or TI Connect for Mac® OS X. TI Connect for Mac® OS ...https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/troubleshooting-messages-unexpected-results/11162
Solution 11160: Troubleshooting a Connection Failure Error on TI-GRAPH LINK™ 2 Software for Macintosh®.
...selected. If using the Gray Serial TI Connectivity cable, make sure AppleTalk® is set to Inactive; as it can interfere with that cable's operation. Alternately, consider installing the TI Connect™ for MacOS software for Mac® OS 8/9 or TI Connect for Mac® OS X. TI Connect for Mac® O...https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/troubleshooting-messages-unexpected-results/11160
Solution 11157: Correcting the "Link Transmission Error" When Using the TI-GRAPH LINK™ Software for Windows®.
...ifferent from the actual cable in use.3) The Com port selected is not the Com port to which the graphing calculator is connected.4) A Send or Receive operation was stopped before the operation was completed.5) The TI-GRAPH LINK software may be waiting for a response from the graphing calculator.6...https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/troubleshooting-messages-unexpected-results/11157
Solution 11488: Definition of the Error Message "The software you are installing has not passed Windows® Logo testing" When Installing the TI Connect™ Software Using a TI Connectivity Kit USB Cable.
...g has not passed Windows Logo testing to verify its compatibility. Continuing the installation of this software may impair or destabilize the correct operation of your system either immediately or in the future. Microsoft® strongly recommends that you stop this installation now and contact the ha...https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/troubleshooting-messages-unexpected-results/11488
Solution 16249: Resetting the TI-SmartView™ Emulator Software.
...Resetting the emulator software returns the emulator to the TI-84 Plus Silver Edition factory-default settings. The key press history is cleared. Any open scripts are stopped, but remain open. The key press history pane and the tri-mode screen are shown. To reset the emulator: • Click Tools > Re...https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/troubleshooting-messages-unexpected-results/16249
Solution 15201: Troubleshooting TI-SmartView™ Not Communicating With the CBR 2™ or CBL 2™.
...e Search Why can't I communicate with my CBL 2 or CBR 2 from TI-SmartView 2.0? If TI-Connect™ is not installed; the driver necessary for the operation of the TI-SilverLink USB cable will not be present on the system. To remedy this situation, download and install TI Connect 1.6.It may be...https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/troubleshooting-messages-unexpected-results/15201