Education Technology
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Solution 40348: Texas Instruments Corporate Privacy Policy

...applications. It applies to TI's Educational Technology software, current, and future. Please visit TI’s Privacy Policy page for the complete policy: https://www.ti.com/legal/terms-conditions/privacy-policy.html For any other questions, please contact TI-CARES for support. Solution 40348:Texas I...
https://education.ti.com/en/customer-support/knowledge-base/all-other-products/general-information/40348

Solution 11174: Correcting the Error Messages Cannot Establish a Valid Connection and New Hardware Found when Using the TI Connectivity Cable USB with the TI Connect™ Software.

...rdware Found wizard by selecting to "Install the software automatically". If the New Hardware Found wizard does not appear, go to the next step.3) Right-click My Computer and select Properties.4) Click the Hardware tab.5) Click Device Manager....6) Open the Other devices folder and locate the wor...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/troubleshooting-messages-unexpected-results/11174

Solution 17489: Updating Contact Information on the TI Online Store.

...ng the steps from either location below:• Go to epsstore.ti.com (First time visitors will need to select the site.)• Click on PROFILE in the upper right of the page• Enter the User Name and Password • Click on SUBMIT • Update user information then click SUBMIT• Click on UPDATE to change address i...
https://education.ti.com/en/customer-support/knowledge-base/all-other-products/general-information/17489

Solution 11218: Bond Worksheet on the BA II PLUS™ and the BA II PLUS™ PROFESSIONAL.

...nd worksheet2) Press [2nd][CLR Work] to clear the worksheet3) Input 4.0102 and press [ENTER] to input the settlement date (ENTER is located to the right of CPT)4) Press the [Down Arrow] once, then input 8.5, and press [ENTER] to enter the coupon rate 5) Press the [Down Arrow] once, then input 10....
https://education.ti.com/en/customer-support/knowledge-base/financial-calculators/product-usage/11218

Solution 10329: Definition of the CBL 2™ Beep Sequences.

...L 2 completes initialization, it will make the start up beep sequence: high beep, medium-medium beep, low-to-high beep (6 total beeps, plus LEDs light up in this order: red LED, yellow LED, and green LED).• When the QUICK SETUP button is pressed:*The CBL 2 will make the medium-medium beep if a...
https://education.ti.com/en/customer-support/knowledge-base/financial-calculators/product-usage/10329

Solution 13481: Correcting the Error Message "The Wizard Could Not Find the Necessary Software" When Using the TI Connectivity Standard Mini-A to Mini-B USB Cable for Windows®/Mac® or the TI Connectivity Cable USB for Windows® /Mac® (silver).

...fails to automatically find the drivers for either the cable. Follow the steps below in order to make sure the drivers are installed correctly: • Right click on My Computer and click Properties. • Click the Hardware tab. • Click the Device Manager button. • Look under Universal Serial Bus Contro...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/troubleshooting-messages-unexpected-results/13481

Solution 18309: Changing an Address on a TI Online Account.

...ow the steps below to change the address on a TI Online Account. • Go to the TI-Online Store. • Click on Sign In. Sign In is located in the upper right corner • Type in the user name and password that was created or provided in the confirmation email • Click on SUBMIT • Select your site and cli...
https://education.ti.com/en/customer-support/knowledge-base/all-other-products/general-information/18309

Solution 10752: Resolving Error 1721 when Installing a Texas Instruments Software Product.

...not have all components needed to uninstall. To correct this error try the troubleshooting steps below: • Windows® Vista and Windows® 7 Only: [Right-Click] the installer and choose the option [Run As Administrator] If the above step does not work or does not apply try to first repair the sof...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/troubleshooting-messages-unexpected-results/10752

Solution 15303: SmartPad™ App Not Connecting with TI-SmartView™ for the TI-84 Plus Software.

...ly be visible on the software. If unable to connect, please follow the steps below to re-install the USB Human Interface Devices (HID) Drivers: • Right click on My Computer and select Properties or from the Control Panel choose the System icon. • Click on the Hardware Tab and select Device Manag...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/troubleshooting-messages-unexpected-results/15303

Solution 12418: Known Third-Party Software Programs that Conflict with TI-GRAPH LINK™ Software and TI Connect™ on a Windows® Environment.

...ams are known to cause communication problems with TI-GRAPH LINK and TI Connect Software. • HotSync®- This program is a software driver that allows Palm Pilot organizers to connect to a computer.• ActiveSync- this is a software driver that allows Visor Palm-Top Organizers to connect to a computer...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/troubleshooting-messages-unexpected-results/12418

Solution 28830: Resolving the Error Message "Error 2: Unable to Clean Directory" When Using the TI-Connect™ Screen Capture Functionality.

...ocuments" or "My Documents" folder of the computer. To correct this issue please try the following: • Note: Windows® Vista® and Windows® 7 Only - [Right-Click] the TI-Connect icon and choose the option [Run As Administrator] this will launch the software under administrative permissions. • Try ch...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/troubleshooting-messages-unexpected-results/28830

Solution 28070: Calculating the Expected Value of a Return Using a BAII Plus™ Family Financial Calculator.

... example below will demonstrate how to calculate expected value of a return using the BAII Plus family financial calculators. Expected Value: The weighted average of a probability distribution. Also known as the mean value. Expected Return: The return on an investment as estimated by an asset pri...
https://education.ti.com/en/customer-support/knowledge-base/financial-calculators/product-usage/28070

Solution 28190: Error 1327 :Invalid Drive: [drive letter] When Installing Texas Instruments Software.

...puter's registry.  Texas Instruments does not support modifying the registry, which contains crucial system and program information.  Please refer to http://support.microsoft.com for assistance in resolving the error. Solution 28190: Error 1327 :Invalid Drive: [drive letter] When Installing Tex...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/troubleshooting-messages-unexpected-results/28190

Solution 40318: Girls Scouts of America TI Technology Loan Program

...couts troops, either virtual or in-person. For questions about the Girls Scouts calculator loan program, or for help choosing and implementing the right TI technology for your troop, you can also contact your local ETC. For more details about the program visit our BulleTIn Board Blog at https://e...
https://education.ti.com/en/customer-support/knowledge-base/all-other-products/general-information/40318

Solution 27190: Resolving Error Messages Saying That There Is A Problem With The Connectivity Library

... type the below text into the Run box then click [OK]:appwiz.cpl 2) Locate the TI-Nspire Family software that is displaying the error message and [Right-click] the program and choose the option [Repair]3) Click [Next] on the dialogs that appear and once the repair operation is complete attempt to...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/troubleshooting-messages-unexpected-results/27190

Solution 26033: TI-Nspire™ Family Computer Software Doesn't Open When Double-Clicking on a TI-Nspire Family Document (.tns file).

...e" file and click “Open”. Please Note: This folder path is for Windows® Vista 64-bit and for the TI-Nspire CAS Teacher software. This path may be slightly different if a different version of the Windows® operating system or a different version of the TI-Nspire family computer software is being us...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/troubleshooting-messages-unexpected-results/26033

Solution 23070: TI-Nspire™ or TI-SmartView ™ Family Computer Software Gives an Error 5003 or 5002 When I Try to Run the Application.

...C:\Program Files\TI Education\TI-Nspire or C:\Program Files\TI Education\TI-Nspire CAS depending on which version of the software is installed. • Right-click on the ti-nspire.exe or ti-nspirecas.exe file and choose "Properties". • Click on the "Compatibility" tab. • If it is checked, please un...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/troubleshooting-messages-unexpected-results/23070

Solution 23050: Belkin USB Adapter Displays as Bluetooth® Device in Device Manager.

...(contains 3 seperate files)  onto the desktop or into a folder on the computer. If unzipped into a folder, remember the location of the folder. 3. Right-click on the "My Computer" icon and select "Properties". Alternatively, go to Start >> Settings >> Control Panel or Start >> Control Panel and d...
https://education.ti.com/en/customer-support/knowledge-base/all-other-products/troubleshooting-messages-unexpected-results/23050

Solution 21990: Installing More than One TI-Nspire™ Family Software to the Same Location Causes the First Installation Not to Work.

...me of the same common components. It should be noted, however, that due to the nature of the software, the files, while named the same, will have slight variations. If more than one TI-Nspire family software are installed to the same location, the first installed will not work, as some of its fil...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/troubleshooting-messages-unexpected-results/21990

Solution 20909: Troubleshooting TI Software That is Visually Distorted for Windows® Platforms.

... affect fonts on the computer and the way they appear. To change this setting on Windows Vista® or Windows 7, please see the below instructions: • Right click on desktop and choose Personalize. • Select Display on the lower left. • Select Custom text size (DPI) on the left. • Set to 100%. • Cl...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/troubleshooting-messages-unexpected-results/20909

Solution 25810: Correcting the Error "This Hardware Will Not Be Installed. Contact Your System Administrator" When Installing the Driver for the TI Connect™ Software.

...ect this error, it is necessary to set Driver Signing to "Warn". To do this, please follow the instructions below: 1) From the computer's desktop, right-click on the "My Computer" icon and select "Properties". Please Note: If the My Computer icon is not present on the desktop, go to Start > Contr...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/troubleshooting-messages-unexpected-results/25810

Solution 11251: Replacing the Battery in a BA II PLUS™.

...I is not responsible for any damage caused when you attempt to replace the battery. However, since your calculator is already out of warranty, you might choose to attempt to remove the back case to replace the battery. Please let the customer know TI is not responsible for any damage caused when ...
https://education.ti.com/en/customer-support/knowledge-base/financial-calculators/general-information/11251

Solution 27310: Changing the Color of a Graphed Function Using the TI-Nspire™ Family Products.

...software: 1) Click on the "Insert" menu and choose the "Graphs" application. 2) For f1(x), input x^2 and press [Enter] to graph the function. 3) Right-click on the graph of the function and select "B:Color". 4) From the Color menu, select "1:Line Color". 5) Left-click on the desired color to c...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-family/product-usage/27310

Solution 38065: TI-Basic Program does not work as expected when Lua Script is running on Mac OSX using TI-Innovator™ Hub.

...? Example: Perform the following while Lua Script is running:1) Open up Calculator page.2) Enter command: Send “BEGIN".3) Enter command: Send “SET LIGHT ON“.The light blinks on the TI-Innovator Hub even though the light should remain on.Lua script authors should avoid using Lua scripts and TI-BAS...
https://education.ti.com/en/customer-support/knowledge-base/ti-innovator-technology/troubleshooting-messages-unexpected-results/38065

Solution 37855: Will the TI-Innovator™ Hub be included in the Tech Rewards Program?

...ot redeem points to obtain TI-Innovator™ Packs or other accessories. For more information about the Technology Rewards Program, visit our website at https://education.ti.com/vpp If you require further assistance please contact TI-Cares for support at 1-800-TI-CARES (1-800-842-2737) or Send us an...
https://education.ti.com/en/customer-support/knowledge-base/ti-innovator-technology/general-information/37855