Education Technology
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Solution 29992: Content Pane not Showing the Content of the selected Handheld in TI-Nspire™ Software.

Solution 29992: Content Pane not Showing the Content of the selected Handheld in TI-Nspire™ Software. Solution 29992: Content Pane not Showing the Content of the selected Handheld in TI-Nspire™ Software. global Solution 29992: Content Pane not Showing the Content of the selected Handheld ...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/troubleshooting-messages-unexpected-results/29992

Solution 11174: Correcting the Error Messages Cannot Establish a Valid Connection and New Hardware Found when Using the TI Connectivity Cable USB with the TI Connect™ Software.

...he computer and plug it into another available USB port. If the New Hardware Found wizard appears and prompts to download the driver from the Windows Update website, choose "No, not at this time". Complete the New Hardware Found wizard by selecting to "Install the software automatically". If the ...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/troubleshooting-messages-unexpected-results/11174

Solution 13481: Correcting the Error Message "The Wizard Could Not Find the Necessary Software" When Using the TI Connectivity Standard Mini-A to Mini-B USB Cable for Windows®/Mac® or the TI Connectivity Cable USB for Windows® /Mac® (silver).

...e search"is checked off, then click the Browse button. • Browse to C:\Program Files\TI Education\Driver Files, then click OK. • Finish the Hardware Update Wizard. Solution 13481: Correcting the Error Message "The Wizard Could Not Find the Necessary Software" When Using the TI Connectivity Stan...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/troubleshooting-messages-unexpected-results/13481

Solution 18309: Changing an Address on a TI Online Account.

... Click on SUBMIT • Select your site and click on Profile which is visible in the upper right corner • Scroll down to the address area • Click on the Update icon • Type in the new address • Click on APPLY The address should now be updated. Solution 18309: Changing an Address on a TI Online Acc...
https://education.ti.com/en/customer-support/knowledge-base/all-other-products/general-information/18309

Solution 15303: SmartPad™ App Not Connecting with TI-SmartView™ for the TI-84 Plus Software.

...e Hardware Tab and select Device Manager. • Expand the Human Interface Devices submenu. • Right click on a USB Human Interface Device entry. • Choose Update Driver. • Select "Yes, this time only..." and click Next. • Choose "Install from a list or specific location (Advanced)" and click Next. • P...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/troubleshooting-messages-unexpected-results/15303

Solution 30671: TI-Nspire™ Family Software States That It Is Currently Up To Date When A New Version Is Available.

...TI-Nspire Student Software or TI-Nspire Teacher Software is available via the Texas Instruments website, there is a 30 or 60 day delay until the Auto Update functionality is turned on. When a new version of the TI-Nspire Student Software is available on the Texas Instruments website, Auto Update...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/troubleshooting-messages-unexpected-results/30671

Solution 11511: TI Connect™ Software for Macintosh® OS X Crashes During Installation or Gives the Error "You Do Not Have Privileges to Perform this Install".

...Connect X Menu Plugin from /Library/Contextual Menu Items to trash. • Drag TI Connect X.pkg from /Library/Receipts to trash (also, remove TI Software Update updater.pkg as well, if present) • From the home ~/Library folder, in Preferences folder, locate any files that start with the name "com.ti....
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/troubleshooting-messages-unexpected-results/11511

Solution 28492: Resolving the Error "MSI launch conditions failed - installation aborted" When Installing the TI-Nspire™ Family or TI-SmartView™ Family Software.

...solve the error, simply uninstall the current version of the TI-Nspire family or TI-SmartView family software from the computer before installing the updated version. If the error persists, please contact TI-Cares. Solution 28492: Resolving the Error "MSI launch conditions failed - installation...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/troubleshooting-messages-unexpected-results/28492

Solution 25650: TI-Nspire™ CAS Computer Software Recognized as "Suspicious.Lop" Risk by the Norton (Symantec) Antivirus Software.

...puter software? If, when trying to run the TI-Nspire CAS computer software, Norton (Symantec) Antivirus displays the error message "Suspicious.Lop", update the antivirus software with the latest releases. Symantec distributes updates of virus definitions daily or weekly via LiveUpdate, depending...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/troubleshooting-messages-unexpected-results/25650

Solution 23050: Belkin USB Adapter Displays as Bluetooth® Device in Device Manager.

... Devices". The Belkin USB adapter should be listed as "Belkin Bluetooth® Device". 6. Right-click on the "Belkin Bluetooth® Device" driver and select "Update Driver". 7. If prompted "Can Windows connect to Windows update to search for software?", select the option "No, not this time" and click "Ne...
https://education.ti.com/en/customer-support/knowledge-base/all-other-products/troubleshooting-messages-unexpected-results/23050

Solution 15344: Correcting the Error "Error 91- Object or Width Block Variable Not Set" When Running TI NoteFolio™ Creator Software.

...r Software. In the event that this software needs to be reinstalled on the computer, there are 2 ways to obtain this software: 1) Go to the Windows® update website and download the software from the list of available updates. 2) Directly download the Microsoft® .Net Framework 1.1 Redistributable...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/troubleshooting-messages-unexpected-results/15344

Solution 40370: Information on Log4j Vulnerability on Texas Instruments Software

...d by this log4j2 issue because it either does not use log4j or the version of log4j it uses is outside the range of vulnerable versions. No immediate updates to our software are needed. Texas Instruments Education Technology will continue to monitor this issue and provide further updates if neede...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/general-information/40370

Solution 11252: Reset Procedure for the BA II PLUS™ and the BA II PLUS™ PROFESSIONAL.

...facturer's defaults will be restored.Manual reset procedure for the BA II PLUS and the BA II PLUS PROFESSIONAL (this will only work on units with the updated case design).2) Using a paper clip or other fully solid object, press the small RESET button on the back of the unit. The display will show...
https://education.ti.com/en/customer-support/knowledge-base/financial-calculators/general-information/11252

Solution 39338: Enabling TI-Nspire CX Navigator Functionality in the TI-Nspire CX Premium Teacher Software.

...ity.Please Note: There may be a minute delay for the functionality to completely enable.2) After the functionality is enabled you will be prompted to update your calculators to the latest version of OS:3) Also after the functionality is enabled the [Class] and [Portfolio] tabs will appear:Alterna...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/product-usage/39338

Solution 37215: Steps to successfully upgrade from version 5.0 to 5.1 for the TI-Connect CE™ software.

... Knowledge Base Knowledge Base Search How do I upgrade from version 5.0 to 5.1 for the TI-Connect CE™ software? In order to update to the latest version of TI-Connect CE the latest software must be downloaded and saved to your computer from the following website or throu...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/product-usage/37215

Solution 35354: Loading Background Images to TI-SmartView™ For the TI-84 Plus Family Software.

... the TI-84 Plus C Silver Edition graphing calculator. The handheld has the capability of displaying custom images in the background for graphs. If an update to the software is required, please fill out our TI Cares Customer Assistance Form for further assistance. To load background images within ...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/product-usage/35354

Solution 27570: TI-Nspire™ Family Handheld Will Not Load Past Full Progress Bar After Updating to Operating System Version 2.1.

... of the TI-Nspire family operating system? TI-Nspire family handhelds running a version of the operating system prior to OS v1.4 will not be able to update directly to OS v2.1. In order to update to OS v2.1 of the TI-Nspire family operating system, it will first be necessary to update to an oper...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-family/troubleshooting-messages-unexpected-results/27570

Solution 28491: Creating a Random Matrix Using the TI-Nspire™ Family Products.

...er software, the "Calculator" application and "randMat( )" command must be used. Please Note: Texas Instruments recommends all TI-Nspire family users update the handheld and computer software to the latest operating system. More information on the latest operating system can be found at the TI-Ns...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-family/product-usage/28491

Solution 29131: Calculating nth Roots Using the TI-Nspire™ Family Products.

...oducts? To calculate nth roots using the TI-Nspire family products, follow the example below. Texas Instruments recommends all TI-Nspire family users update the handheld and computer software to the latest operating system. More information on the latest operating system can be found at the TI-Ns...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-family/product-usage/29131

Solution 37677: TI-Innovator™ HUB no sketch object for the vibration motor

... Why is there no sketch object for the vibration motor for the TI-Innovator HUB? Please Note: This issue is fixed in version 1.1 of Sketch please update your TI-Innovator hub to resolve this issue. If you are unable to update please read the issue that exists on 1.0 below: Almost all of the ...
https://education.ti.com/en/customer-support/knowledge-base/ti-innovator-technology/troubleshooting-messages-unexpected-results/37677

Solution 26654: TI Connect-to-Class™ Teacher Software Portfolio Files Not Opening or Associating With a Program.

...are is not installed with the latest version on the computer. To resolve this, you will need to verify that the appropriate software is installed and updated with the latest version. To find out if the latest version of the TI-Nspire family computer software is installed do the following: • Ope...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-family/troubleshooting-messages-unexpected-results/26654

Solution 26652: Troubleshooting TI-Nspire™ Navigator™ Wireless Cradles and Wireless Network Adapters Not Being Detected by TI-Network Manager.

...h the software open, click [Help] [About]. Additional Note: If there are multiple TI-Nspire Navigator Systems at your location verify all systems are updated to the latest version. If they are not all updated to the latest version all systems at the location may not work correctly. • Verify that ...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-navigator/troubleshooting-messages-unexpected-results/26652

Solution 28870: Calculating the Summation of a Geometric Sequence Using the TI-Nspire™ Family Products.

... be used together. For help with calculations using either method, follow the examples below. Texas Instruments recommends all TI-Nspire family users update the handheld and computer software to the latest operating system. More information on the latest operating system can be found at the TI-Ns...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-family/product-usage/28870

Solution 34539: TI-Connect™ 4.0 for Mac® Will Not Install on OS X 10.5 and Below.

...Mac® Will Not Install on OS X 10.5 and Below. TI-Connect 4.0 for Mac® will not install on OS X 10.5 and below because the software has been updated which makes it incompatible with older versions of Mac® OS X operating systems. If you attempt to install TI-Connect 4.0 for Mac® on OS X ...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/computer-software-installation-activation/34539

Solution 28850: Data Collection Sensors Supported for Use with the TI-Nspire™ Lab Cradle.

...together these devices form the TI-Nspire Lab Station. Before using the TI-Nspire Lab Crable, Texas Instruments recommends all TI-Nspire family users update the handheld and computer software to the latest operating system. More information on the latest operating system can be found at the TI-N...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-family/product-usage/28850