Education Technology

Solution 29992: Content Pane not Showing the Content of the selected Handheld in TI-Nspire™ Software.

Why is the content pane not showing the content of the selected handheld in Resource Pane after I installed the OS on the handheld?

Problem:

The Content Pane is not showing the content of the selected HH in Resource Pane after an OS install.

OSes Affected: Win 7 Ultimate SP1 64 bit

Problem Description:

Steps:

• Launch the TI-Nspire Software activated with Chinese license .
• Using the transfer tool, transfer an OS to connected CM-C Handhelds.
• When the HHs enumerate after the OS install, select a connected handheld under the Connected Handhelds section in Resource pane.

Issue:

• The contents (Files/ Folders and size of files) of the selected handheld is not shown in the Content Pane. The Preview Pane displays the first folder/file of the selected HH as expected but the Content pane is not displaying the contents of the handheld selected in the Resource pane.

Workaround:

Disconnect the handhelds, exit the app and relaunch the application. Users should only experience this the first time the handheld is updated.