Education Technology

Solution 28492: Resolving the Error "MSI launch conditions failed - installation aborted" When Installing the TI-Nspire™ Family or TI-SmartView™ Family Software.

How do I resolve the error "MSI launch conditions failed - installation aborted" when installing my TI-Nspire family or TI-SmartView family software?

The error "MSI launch conditions failed - installation aborted" is usually returned when a previous version of the TI-Nspire family or TI-SmartView family software is installed on the computer. To resolve the error, simply uninstall the current version of the TI-Nspire family or TI-SmartView family software from the computer before installing the updated version.

If the error persists, please contact TI-Cares.