Solution 10252: Compatibility Between TI-Navigator™ and an Existing Wireless Network.
... Knowledge Base Search Will TI-Navigator™ Interfere with an Existing Wireless Network? Tests have been performed with TI-Navigator co-located with other networks on the same channel and have found minimal performance degradation on either the TI-Navigator or other networks under ty...https://education.ti.com/en/customer-support/knowledge-base/all-other-products/general-information/10252
Solution 11157: Correcting the "Link Transmission Error" When Using the TI-GRAPH LINK™ Software for Windows®.
...I correct the Link Transmission Error message when transferring data to my calculator using the TI-GRAPH LINK software? A Link Transmission Error can occur for a number of reasons. To test the connectivity between calculator and computer, perform a screen capture using the "Get Screen" command ...https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/troubleshooting-messages-unexpected-results/11157
Solution 11218: Bond Worksheet on the BA II PLUS™ and the BA II PLUS™ PROFESSIONAL.
...] to enter the Bond worksheet2) Press [2nd][CLR Work] to clear the worksheet3) Input 4.0102 and press [ENTER] to input the settlement date (ENTER is located to the right of CPT)4) Press the [Down Arrow] once, then input 8.5, and press [ENTER] to enter the coupon rate 5) Press the [Down Arrow] onc...https://education.ti.com/en/customer-support/knowledge-base/financial-calculators/product-usage/11218
Solution 10329: Definition of the CBL 2™ Beep Sequences.
...A high tone followed by another high tone (high-high beep).• A "tick" sound when a key is pressed.The following explains when beep sequences normally occur and what the beep sequences mean:• When the CBL 2 completes initialization, it will make the start up beep sequence: high beep, medium-medi...https://education.ti.com/en/customer-support/knowledge-base/financial-calculators/product-usage/10329
Solution 13481: Correcting the Error Message "The Wizard Could Not Find the Necessary Software" When Using the TI Connectivity Standard Mini-A to Mini-B USB Cable for Windows®/Mac® or the TI Connectivity Cable USB for Windows® /Mac® (silver).
...calculator's model (ex. TI-84 Plus, TI-89 Titanium) and right-click on the device. • Click the radio button next to "Install from a list or specific location (Advanced)" Note: Make sure you do not select "Install the software automatically (Recommended)". • Make sure the box next to "Include t...https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/troubleshooting-messages-unexpected-results/13481
Solution 10627: Support of Texas Instruments Semiconductor Products.
...products is available by going to the Semiconductor Customer support center then choosing one of the support options: 1. Frequently asked questions, located under the header "Have questions? We're here to help" with links to webpages for commonly asked questions. 2. Further down under the header ...https://education.ti.com/en/customer-support/knowledge-base/all-other-products/general-information/10627
Solution 11500: Resolving the "Error retrieving data from the selected file" Message when Transferring a Program File Using the TI Connect™ Software for Windows®.
...ntrol Panel or Start >> Settings >> Control Panel and select the option "Add or Remove Programs".• Scroll through the list of installed programs and locate the TI Connect software.• Click on the TI Connect software from the list of installed programs and select the "Remove" option.Once the un-ins...https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/troubleshooting-messages-unexpected-results/11500
Solution 18309: Changing an Address on a TI Online Account.
...I Online Account? Follow the steps below to change the address on a TI Online Account. • Go to the TI-Online Store. • Click on Sign In. Sign In is located in the upper right corner • Type in the user name and password that was created or provided in the confirmation email • Click on SUBMIT • S...https://education.ti.com/en/customer-support/knowledge-base/all-other-products/general-information/18309
Solution 10752: Resolving Error 1721 when Installing a Texas Instruments Software Product.
...option on the toolbar. After repairing the software it is necessary to remove the software to attempt a reinstall by following the steps below: • Locate the program again and click Remove (Windows® XP) or Uninstall (Windows® Vista® or 7). • Next click [Yes] on the window that appears to cont...https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/troubleshooting-messages-unexpected-results/10752
Solution 15303: SmartPad™ App Not Connecting with TI-SmartView™ for the TI-84 Plus Software.
...-84 Plus Family Calculator and plug it in to the computer. • Launch TI-SmartView for the TI-84 Plus software. • On the handheld, press [APPS] [S]. • Locate SmartPad App. • Press [ENTER]. At this point a set of instructions on how to end the link on the calculator should appear. Key presses will o...https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/troubleshooting-messages-unexpected-results/15303
Solution 11511: TI Connect™ Software for Macintosh® OS X Crashes During Installation or Gives the Error "You Do Not Have Privileges to Perform this Install".
...tility window. • When the panel is shown that contains a window and several buttons, click the button labeled "Repair Disk Permissions". Let this process run to completion without interruption. It may take several minutes. When it completes, quit the Disk Utility, and then re-run the TI Connect...https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/troubleshooting-messages-unexpected-results/11511
Solution 12404: Availability of Texas Instruments Printing Calculator Ink Rollers and Thermal Paper.
...years ago. For this reason, replacement parts, including thermal paper, are no longer available for purchase from TI. We suggest you check with your local office supply store or search online using the keywords "printing calculator thermal paper" to locate online retailers that carry supplies for...https://education.ti.com/en/customer-support/knowledge-base/all-other-products/general-information/12404
Solution 28830: Resolving the Error Message "Error 2: Unable to Clean Directory" When Using the TI-Connect™ Screen Capture Functionality.
... the TI-Connect Screen Capture? The error message above is caused by the software being unable to access the My TI-Data folder which by default is located in the "Documents" or "My Documents" folder of the computer. To correct this issue please try the following: • Note: Windows® Vista® and Win...https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/troubleshooting-messages-unexpected-results/28830
Solution 28190: Error 1327 :Invalid Drive: [drive letter] When Installing Texas Instruments Software.
...re drive letter is a hard disk like F: or H:. This is a Microsoft Windows error indicating that your computer is using folder redirection, and the associated drive either does not exist or is a drive you are not currently connected to. Resolving this error requires making edits to your computer's...https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/troubleshooting-messages-unexpected-results/28190
Solution 40318: Girls Scouts of America TI Technology Loan Program
...e a TI expert lead Girl Scouts through a STEM or coding experience to complete a badge! Troop leaders and Council Program Managers can contact their local Education Technology Consultant (ETC) to schedule a STEM experience for their Girl Scouts troops, either virtual or in-person. For questions a...https://education.ti.com/en/customer-support/knowledge-base/all-other-products/general-information/40318
Solution 27190: Resolving Error Messages Saying That There Is A Problem With The Connectivity Library
... reboot the computer. 4) Verify you are logged into an Administrator account on the computer. 5) Verify your firewall or anti-virus software is not blocking your TI-Nspire Software.Please Note: If you are unsure how to do this please contact your anti-virus/security software support. 6) Uninstall...https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/troubleshooting-messages-unexpected-results/27190
Solution 21590: Unexpected Answer Using the BA II PLUS™ and BA II PLUS™ PROFESSIONAL.
...lculating Time Value of Money, it could be caused by incorrect settings on the calculator or incorrect input from the user. Below is a checklist of procedures to follow if the calculator is returning an answer other than expected.• Values from a previous problem are stored into the [N], [I/Y], [P...https://education.ti.com/en/customer-support/knowledge-base/financial-calculators/product-usage/21590
Solution 23070: TI-Nspire™ or TI-SmartView ™ Family Computer Software Gives an Error 5003 or 5002 When I Try to Run the Application.
...checked, please uncheck the option "Run this Program in Compatibility Mode for:". • Click the "OK" button to save the changes. After following the procedures above, try running the TI-Nspire family computer software. The "Save", "Save As" and "Open" options should now work. If the issue persis...https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/troubleshooting-messages-unexpected-results/23070
Solution 23050: Belkin USB Adapter Displays as Bluetooth® Device in Device Manager.
...uter before the driver has been installed. In situations such as this, Windows will attempt to assign the best available driver, which may lead to associating the wrong driver with the Belkin USB adapter. To resolve this issue, the Belkin USB adapter driver will need to be installed manually by f...https://education.ti.com/en/customer-support/knowledge-base/all-other-products/troubleshooting-messages-unexpected-results/23050
Solution 20909: Troubleshooting TI Software That is Visually Distorted for Windows® Platforms.
...n? On some systems, TI Connect and other TI software products may appear visually distorted, often with icons overlapping other window areas. If this occurs, it may be necessary to change the Dots per inch (DPI) settings. To change this setting on Windows® XP, please see the below instructions: •...https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/troubleshooting-messages-unexpected-results/20909
Solution 26130: USB Hub Stops Working When Using TI Connect-to-Class™ Software.
...vices during data transfers. To resolve this issue: Quit the TI Connect-to-Class application. If the application does not exit, end the process using Windows Task Manager. Unplug all USB hubs, wait a minute, and plug them back into the computer. To better avoid this issue in th...https://education.ti.com/en/customer-support/knowledge-base/all-other-products/troubleshooting-messages-unexpected-results/26130
Solution 25810: Correcting the Error "This Hardware Will Not Be Installed. Contact Your System Administrator" When Installing the Driver for the TI Connect™ Software.
...m Administrator” when installing the driver for the TI-Connect software? This error message is caused by Microsoft® Windows® Driver Signing set to block any piece of software that has not passed Windows® Logo Testing. Please see our Knowledgebase case for more information on Windows® Logo Testin...https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/troubleshooting-messages-unexpected-results/25810
Solution 11255: Troubleshooting Error 1 Message on the BA II Plus™ or BA II Plus™ Professional.
...rrectly: 1) Attempted a calculation whose result is outside the range of the calculator i.e. (9.9999999999999E99).2) Attempted to divide by zero (May occur in an internal calculation by the calculator).3) Attempted to compute 1/x when x is zero.4) In the statistics worksheet, attempted a calculat...https://education.ti.com/en/customer-support/knowledge-base/financial-calculators/troubleshooting-messages-unexpected-results/11255
Solution 11899: Transferring Microsoft® Excel® Spreadsheet Files to a TI Graphing Calculator.
...w the instructions below to convert and send a saved Microsoft® Excel® spreadsheet to a compatible TI graphing calculator. NOTE: In order for this procedure to work, the TI CellSheet Converter software must be installed on the computer, and the CellSheet App installed on the calculator. In TI Ce...https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/product-usage/11899
Solution 38065: TI-Basic Program does not work as expected when Lua Script is running on Mac OSX using TI-Innovator™ Hub.
... avoid using Lua scripts and TI-BASIC programs to simultaneously talk to TI-Innovator by resetting using a Begin command at the beginning and end of document. Disconnecting the TI-Innovator hub reestablishes port and reconnects the hub by closing the background Lua taskTo work around this issue i...https://education.ti.com/en/customer-support/knowledge-base/ti-innovator-technology/troubleshooting-messages-unexpected-results/38065