Education Technology
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Solution 21370: TI-Nspire™ Family Products Return an Error When Transferring or Opening Documents.

...ucts return an error when trying to transfer or open documents? Documents created using the TI-Nspire family handheld and computer software are not backwards compatible. This means that documents saved using the TI-Nspire family handheld and 2.0 operating system will not transfer to a handheld ru...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-family/troubleshooting-messages-unexpected-results/21370

Solution 21851: TI-Nspire™ Handheld Shows an "Invalid Keypad" Error When Attempting to Insert the TI-Nspire™ Native Mode Keypad or the Device OS is Deleted While the Device is in Press-to-Test Mode.

...: 1. Remove the native keypad. 2. Insert the 84mode keypad. 3. Turn the device on. Depending on the availability of the hardware mentioned below, pick the most applicable step. • If the user has a unit to unit DBUS cable and another device or a unit to unit USB cable and another device: - Con...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-family/troubleshooting-messages-unexpected-results/21851

Solution 11439: Installing TI NoteFolio™ Creator Plug-in in Microsoft® Word 2003.

...lled to the default location. • Make sure TI Connect™ is properly installed. If the TI Tools Menu still does not show up in Microsoft® Word 2003, check that the converter file, TINoteFolioConverter.dll, is also present in the NoteFolio install folder. This file may need to be registered as well ...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/product-usage/11439

Solution 35715: Review Workspace Not Displaying Responses and Student Panel Displays Blank in the TI-Nspire™ Navigator™ Teacher Software.

...t has selected and then unselects or clears an answer to a Multiple Response Multiple Choice  or Image (Point On) question prior to submitting the Quick Poll. • The teacher sorts the student data by Responses in the Student Panel of the Review Workspace Toolbox. • And the Student Panel redraws wh...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-navigator/troubleshooting-messages-unexpected-results/35715

Solution 11436: Transferring Files from the CellSheet™ App to Microsoft® Excel.

...alculator.3) Connect the calculator to the computer using the TI Connectivity cable.4) Open the CellSheet Converter software on the computer and click on File, Add, From Device. Select the file to add from the Device Explorer window and drag it to the CellSheet Converter software.5) Click on ...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/product-usage/11436

Solution 11153: Inserting a TI Connect™ Screen Image into a Microsoft® Word Document.

...calculator that is to be copied to the computer.• Connect the calculator and PC using a TI Connectivity cable.• Start the TI Connect software and click on the TI ScreenCapture button.  A TI ScreenCapture window will open displaying the image on the calculator.• Next, click on Edit, Copy.• Then...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/product-usage/11153

Solution 28510: Resolving Incorrect Sensor Reading When Using the TI-Nspire™ Lab Cradle.

...le please follow the steps listed below:• Remove the TI-Nspire Lab Cradle from the TI-Nspire Handheld if attached.• Press the [Reset] button on the back of the TI-Nspire Lab Cradle.• Reattach the TI-Nspire Lab Cradle to the TI-Nspire Handheld if previously attached.• Reattempt data collectionIf t...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-family/troubleshooting-messages-unexpected-results/28510

Solution 11166: Using File Names that Contain Greek Characters with the TI-GRAPHLINK™ Software.

...e longer than 8 characters. 2. The body of the file contains Greek letters, and they are not displayed correctly on the PC. If this is the case, check that the true-type fonts are installed by going to the Windows Fonts directory and ensuring they are present.Alternately, consider installing t...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/product-usage/11166

Solution 11149: Downloading Calculator Software Applications (Apps) Using the TI-GRAPH LINK™ Software for Windows®.

...ws®? To transfer Apps to a calculator using the TI-GRAPH LINK software for Windows®, follow the steps below: • Start the TI-GRAPH LINK software. • Click on the "Link" menu and select a COM port to use. • Click on the "Link" menu again, scroll down to "Cable Type" and select the correct cable from...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/product-usage/11149

Solution 11164: Updating a TI Graphing Calculator's Operating System Using the TI-GRAPH LINK™ Software for Windows®.

...t the TI-GRAPH LINK software.• From the Link menu, select a COM port to use.• Scroll to [cable type].• Select a Connectivity cable from the menu.• Click on the [Link] menu.• Select Send Flash Software• Select Operating SystemA "Directory Window" will appear. In the directory window:• Select the f...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/product-usage/11164

Solution 11470: Canceling Transfers on the TI Connect™ Software for Windows®.

...ny exchange of information between the calculator and computer, including a copy, move or send. 1. To cancel after the current transfer completes: Click Cancel. The name on the cancel button changes from Cancel to Cancel Now, and the transfer continues until the current data file completes its tr...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/product-usage/11470

Solution 26651: Unable to Login to the TI-Nspire™ Navigator™ Class Session; Error Messages "Communication Failed", "Class Not Started", or "Could Not Login" Displayed

... Verify the TI-Nspire or TI-Nspire CAS handheld is securely connected to the TI-Nspire Navigator Wireless Cradle. Also, make sure the switch on the back of the TI-Nspire Navigator Wireless Cradle is set to "ON". For the error message Class not started (this message indicates that the handheld is ...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-navigator/troubleshooting-messages-unexpected-results/26651

Solution 34071: Correcting Idle Message "Waiting for Response" When Using the TI-Nspire™ Family Navigator™ Teacher Software.

...ppearing, follow the steps below: 1) Launch either the TI-Nspire or TI-Nspire CAS Navigator teacher software. 2) Go to the "Content" Tab. 3) Right-Click on the Drive that the software is trying to access and select "Remove Shortcut". 4) Close the software. 5) Re-launch the software. If the above...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-navigator/troubleshooting-messages-unexpected-results/34071

Solution 22151: Activating and Disabling Files on a TI-Nspire™ Family Calculator Using the Press-to-Test Feature.

...) If the TI-Nspire family calculator is on, turn it off. With the handheld off, follow the steps that correspond to your model below: TI-Nspire Clickpad:  2a) Press and hold [Esc] and [Home] while holding both press [ON] and wait for the Press-to-Test menu to appear, once it appears release a...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-family/product-usage/22151

Solution 31351: Installing and Troubleshooting TI-Navigator™ Software.

... downloaded from the website the software will need to be installed in the below order: • TI-Connect • TI-Navigator • Class Analysis • TI LearningCheck Creator • TI-Network Manager Steps to install the TI-Navigator Suite are listed in the Knowledgebase Articles below: For steps to install TI-Con...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/computer-software-installation-activation/31351

Solution 25770: Using the Measurement Transfer Tool on the TI-Nspire™ Family Handheld and Computer Software.

... now been duplicated (transferred) to the circle as the circle's radius. 15) Move the cursor on top of either point a or point b and press [ctrl] [click button] to "grab" one of the points. The [click button] is located in the center of the arrow keys. 16) Using the arrow keys, move the "grabbed"...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-family/product-usage/25770

Solution 25930: Linking Coordinate Values to Variables Using the TI-Nspire™ Family.

...he location of the point will now affect the variables. As an example: 1) Press [ctrl] [◄]. 2) Move the cursor to the point on and press and hold [click] until hand closes. 3) Move the point on to another location. 4) Press [enter] or [click]. 5) Press [ctrl] [►]. 6) Press [X] [C] [enter]. 7) Pre...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-family/product-usage/25930

Solution 37875: Steps to install TI-Connect CE on Mac OSX.

...Connect CE DMG and opening the DMG file you will need to copy the APP file to the application folder using the steps below: • Launch [Finder] then click [Go] then [Applications]. • Move the "TI-Connect CE DMG" window so it is visible at the same time as the "Applications" window then press and h...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/computer-software-installation-activation/37875

Solution 37682: TI-Innovator™ Hub on-board BRIGHTNESS Sensor intermittent reading issues with LED lighting.

...ittent reading issues with LED lighting because the readings of the BRIGHTNESS sensor toggle between max and min brightness readings caused by the flickering of the LED lights. This happens more frequently when the LED lights are in a lowered brightness setting. LED lighting has flickering normal...
https://education.ti.com/en/customer-support/knowledge-base/ti-innovator-technology/troubleshooting-messages-unexpected-results/37682

Solution 11565: Calibrating the Vernier® Gas Pressure Sensor.

Solution 11565: Calibrating the Vernier® Gas Pressure Sensor. Solution 11565: Calibrating the Vernier® Gas Pressure Sensor. global Solution 11565: Calibrating the Vernier® Gas Pressure Sensor. website ...
https://education.ti.com/en/customer-support/knowledge-base/data-collection-accessories/product-usage/11565

Solution 12143: List of Predefined Constants on the TI-89 Family, TI-92 Family and Voyage™ 200 Graphing Calculators.

... _Gc Gravitational constant 6.67259E-11_m^3/_kg/_s^2 _h Planck's constant 6.6260755E-34_J._S _k Boltzmann's constant 1.380658E-23_J/_oK ...
https://education.ti.com/en/customer-support/knowledge-base/other-graphing/product-usage/12143

Solution 13302: Collecting Motion Data Using The CBR™ (Calculator Based Ranger).

...ct it to the calculator. 2. Turn the calculator on and clear all lists by pressing [2ND] [MEM] and selecting 4: ClrAllists. Press [ENTER] and then check the lists. 3. Press [APPS] and choose CBL/CBR. Press [ENTER] and select 3: RANGER. Press [ENTER] again. 4. Choose 1: SETUP/SAMPLE. Press [?] to ...
https://education.ti.com/en/customer-support/knowledge-base/data-collection-accessories/product-usage/13302

Solution 11191: Availability of Presentation Link Adapters.

...nowledge Base Knowledge Base Search What are the details surrounding Presentation Link adapters? The Presentation Link is packaged with the TI-84 Plus Silver Edition ViewScreen™ Package, TI-89 Titanium ViewScreen Package, and sold separately. The Presentation Link adapte...
https://education.ti.com/en/customer-support/knowledge-base/data-collection-accessories/general-information/11191

Solution 30012: Troubleshooting Issues with a School Managed License (SML) or Concurrent License Setup.

...software is installed on, try pinging the computer that the TI-Admin software is installed on by using the steps listed below: Windows® Only: 1) Click [Start] [Run] then in the run box type the text below: CMD 2) Next click [OK]  3) In the window that appears type the word "PING" without quote...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/computer-software-installation-activation/30012

Solution 28610: Troubleshooting the Error "The System Cannot Find the Drive Specified" When Installing TI-Nspire™ Family Version 3.0 Software From a CD

...Close all open programs. Insert the TI-Nspire™ Teacher Software CD into your CD-ROM drive. "If the installer does not start automatically, click on the Start button and select Run. Type D:\setup.exe and press Enter." (Substitute the letter of your CD-ROM drive if it is not D.) If you ...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/computer-software-installation-activation/28610