Education Technology

Solution 31351: Installing and Troubleshooting TI-Navigator™ Software.

How do I install and troubleshoot the TI-Navigator Software?

The TI-Navigator Software includes a suite of 5 applications that will install in the correct order if using the TI-Navigator Installation CD.

Please Note: If using the Nav-AP-US access point the latest version of TI-Navigator software you can use is 3.3.139. 

If downloaded from the website the software will need to be installed in the below order:

• TI-Connect
• TI-Navigator
• Class Analysis
• TI LearningCheck Creator
• TI-Network Manager

Steps to install the TI-Navigator Suite are listed in the Knowledgebase Articles below:

For steps to install TI-Connect Software please visit Knowledgebase Article #32571.

For steps to install TI-Navigator Software please visit Knowledgebase Article #32591.

For steps to install TI-Navigator Network Manager for Nav-AP-US pictured below please visit Knowledgebase Article #32912.

If you need additional assistance with other components of the TI-Navigator System please visit Knowledgebase Article #31211.

If you need assistance with any of the steps listed above or if the troubleshooting does not correct your issue please call the TI-Navigator support line at 1-866-846-2844 Monday-Thursday 8:00 AM - 7:00 PM and Friday 10:00 AM - 7:00 PM Central Time or fill out the TI-Cares™ Customer Assistance Form.