Education Technology
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Solution 36395: TI-Nspire™ Navigator™ Teacher Software Version 3.9 Student Responses Lost When Using Group/Ungroup Feature

...g an assessment and uses the Group/Ungroup feature to group or ungroup pages within an assessment, the software is unable to grade the assessment correctly. To avoid this issue, pease inform students to not use the Group/Ungroup feature while taking an assessment.If you have any additional qu...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-navigator/troubleshooting-messages-unexpected-results/36395

Solution 26653: Sending, Receiving (Collecting) and Deleting TI-Nspire™ Documents Using the TI-Nspire CX Premium Software or TI-Nspire Navigator™ System.

...ferent "Folder" may also be selected, by default the class folder is selected. "Logged in only" if selected will only send the document to students currently logged in. • Click the [Finish] button after the selections are made to send the file to the class. To send documents using the teacher's ...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/product-usage/26653

Solution 35674: Steps to Replace a TI-Nspire™ Navigator™ Access Point Applying Configuration of Existing TI-Navigator System.

...nother? When you replace your existing access point with a newer access point information from your original access point is not automatically transferred. To transfer your access point information from your older access point to your newer access point please follow the steps listed below: • Wi...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-navigator/troubleshooting-messages-unexpected-results/35674

Solution 36856: Updating the Operating System on Multiple TI-Nspire™ CX Handhelds using the TI-Nspire Teacher Family Software.

...click [Add to Transfer List] and select the OS file you downloaded then click [Select]• Next click [Start Transfer] and the OS file will begin transferring to all connected handhelds.If you have questions about the information listed above, please contact TI-Cares for additional assistance. Solu...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-family/troubleshooting-messages-unexpected-results/36856

Solution 31411: Resolving Internet Connection Loss After Configuring TI-Navigator™ Network Adapter and Removing TI-Navigator Network Adapter from Classroom Network.

...work Adapter to use a network connection that is also used for internet access or a wireless network connection.  Please Note: The steps below only correspond to Type I and Type II Access Points pictured below. For assistance with the Nav-AP-US Access Point please visit Knowledgebase Article #312...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-navigator/troubleshooting-messages-unexpected-results/31411

Solution 12661: Order of Operations and Exponents Utilized by TI Graphing Calculators.

...te right to left. The TI-89 family, TI-92 family, Voyage™ 200, TI-Nspire CAS and DERIVE perform this. 3) Have the device or software return a syntax error until parentheses are given. It is recommended to always use parentheses where the rules of algebra may not be clear. For more information reg...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-family/troubleshooting-messages-unexpected-results/12661

Solution 11448: Creating a New Stack of Study Cards for Use with the StudyCards™ Application (App).

...ed on Mac operating systems. To create a new stack, follow the instructions provided below. • Open the StudyCards Creator software. • Select the correct device type and the type of stack to be created. • Click OK to begin the stack. • Name the stack and fill in all the appropriate fields to cr...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/product-usage/11448

Solution 27930: Troubleshooting a TI-Nspire™ Family Product That Only Display Results in Fractional Format.

...w the steps provided below to change the calculator mode to Approximate. 1) Press [home]. 2) Press 5: Settings. 3) Press 2: Document Settings. 4) Arrow or tab down to 'Calculation Mode'. 5) Select Approximate and press [enter]. 6) Arrow or tab down to 'Make Default'. 7) Press [enter] twi...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-family/troubleshooting-messages-unexpected-results/27930

Solution 11149: Downloading Calculator Software Applications (Apps) Using the TI-GRAPH LINK™ Software for Windows®.

...INK software. • Click on the "Link" menu and select a COM port to use. • Click on the "Link" menu again, scroll down to "Cable Type" and select the correct cable from options listed. • Click on the "Link" menu again and select "Send Flash Software", "Applications and Certificates". A "Send Flash ...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/product-usage/11149

Solution 11470: Canceling Transfers on the TI Connect™ Software for Windows®.

...s within the TI Connect software? There are two options to canceling transfers within the TI Connect software. Transfers can be cancelled when the current data file is done sending or transfers can be cancelled immediately (in the middle of a data file sending). *Note: A transfer refers to any e...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/product-usage/11470

Solution 29931: Connecting Fifteen or More TI-Nspire™ Lab Cradles Freezes the TI-Nspire Software.

...t  Problem Description: • Open Nspire TE• Connect 3 Belkin hubs with 15 Lab Cradles.• Expected: All Lab Cradles are connected and an OS can be transferred.• Actual: Nspire is frozenWorkaround:  User should connect Lab Cradles one by one when upgrading the OS Solution 29931: Connecting Fifteen or...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-family/troubleshooting-messages-unexpected-results/29931

Solution 40476: Using Texas Instruments Software During an Exam in an Environment with Intermittent, Low, or No Internet Access.

...his environment where you can access the license and entitlement server to establish a new session. Information about a user’s license and when the current session will expire and require internet connectivity to Sign In is found in the software under License Info. • Online Calculators: Online ca...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/product-usage/40476

Solution 25110: Calculating a Linear Regression on the TI-Nspire™ Family Products.

... [b] [enter] [Tab]. 4) Press [1] [2] [enter] [1] [5] [enter] [1] [4] [enter] [1] [7] [Tab] 5) Press [menu] [4] [1]. 6) Press [3]. 7) Press [Right Arrow] until you select 'a and press [tab]. 8) Press [Right Arrow] until you select 'b and press [tab]. 9) Press [enter]. Please Note: The regress...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-family/product-usage/25110

Solution 28010: Removing the Message "No Device" From the TI-Nspire™ Family Products.

...No Device" on my TI-Nspire family product? By pressing [ctrl] [D] users will launch the data collection tool. If there are no probes connected, the error message "No Device" may appear on the TI-Nspire family line. To remove it from the page: • If necessary, press [ctrl] [tab] to put focus on da...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-family/troubleshooting-messages-unexpected-results/28010

Solution 22151: Activating and Disabling Files on a TI-Nspire™ Family Calculator Using the Press-to-Test Feature.

...ate Press-to-Test mode via the handheld: 1) If the TI-Nspire family calculator is on, turn it off. With the handheld off, follow the steps that correspond to your model below: TI-Nspire Clickpad:  2a) Press and hold [Esc] and [Home] while holding both press [ON] and wait for the Press-to-Te...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-family/product-usage/22151

Solution 25770: Using the Measurement Transfer Tool on the TI-Nspire™ Family Handheld and Computer Software.

...e desired ending point. 6) Press [enter] [B] [esc]. 7) Press [menu] [6] [1]. 8) Move the cursor on top of segment ab and press [enter]. 9) Use the arrow keys to move the value and press [enter] [esc] to set it in a viewable area. 10) Press [menu] [7] [8]. 11) Move the cursor on top of the len...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-family/product-usage/25770

Solution 25930: Linking Coordinate Values to Variables Using the TI-Nspire™ Family.

...App. This will be the second option from the icons listed at the bottom. 2) Press [X] [-] [1] [enter]. 3) Press [menu] [8] [1] [2]. 4) Using the arrow keys, move the cursor to any point on the function and press [enter] [enter] [esc]. Please Note: The newly created point will have both x and...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-family/product-usage/25930

Solution 11550: Using the Turbidity Sensor with the CBL™, CBL 2™, or Vernier LabPro® Data Collection Devices.

...er. The bottom of the meniscus should be at the top of the line for every measurement throughout this test. This volume level is critical to obtain correct turbidity values. • Screw the lid on the cuvette. Gently wipe the outside with a soft, lint-free cloth or tissue. • Holding the cuvette by th...
https://education.ti.com/en/customer-support/knowledge-base/data-collection-accessories/product-usage/11550

Solution 13302: Collecting Motion Data Using The CBR™ (Calculator Based Ranger).

...d.Warning: When you press [ENTER], the CBR will start collecting data. There will be a clicking sound as the data is collected and the message TRANSFERRING is displayed on the calculator. A graph that represents the distance-time scatter plot of the motion will display on the calculator screen. T...
https://education.ti.com/en/customer-support/knowledge-base/data-collection-accessories/product-usage/13302

Solution 12142: Graphing Curves Defined by Vectors Equations on the TI-89 Family, TI-92 Family, and Voyage™ 200 Graphing Calculators.

... out by the endpoint of the specified vector f is a curve in (3D) space. To graph such a curve, one would need 3D parametric graphing, which is not currently supported (only 2D parametric graphs is supported at this time). However, the procedure below may be used as a work around. For the particu...
https://education.ti.com/en/customer-support/knowledge-base/other-graphing/product-usage/12142

Solution 11182: Differences between the various TI Connectivity Cables.

...Knowledge Base Search What are the differences between the TI Connectivity cables (gray link, black link, silver/USB, mini-USB)? There are currently four different TI Connectivity cables, and the following is a list of their primary differences:TI Connectivity Cable Serial for Windows® (...
https://education.ti.com/en/customer-support/knowledge-base/data-collection-accessories/general-information/11182

Solution 40347: Tip Sheet for Implementation of Texas Instruments Account Based Licenses.

... of the purchaser from the school or district, if it was provided. This is a record of the order and can help identify anything that may need to be corrected (start date, number of seats, License Administrator email address, etc.). 2. The License Administrator will receive the license invitation ...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/computer-software-installation-activation/40347

Solution 40447: Determining the Type of Software a License Belongs to by Using the 16 Character Activation Key.

... Knowledge Base Knowledge Base Search How do I determine the software my license belongs to by using the activation key? Current versions of Texas Instruments software use a 16 character activation key to activate. The first two letters of a activation key will allow yo...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/computer-software-installation-activation/40447

Solution 37685: TI-Innovator™ Hub first read of the temperature probe can result in 0 Kelvin (-273 C).

...lly observed when the temperature is read immediately after connecting the probe. It may take a fraction of a second for the temperature to be read correctly and subsequent reads will have valid values. Solution 37685: TI-Innovator™ Hub first read of the temperature probe can result in 0 Kelvin...
https://education.ti.com/en/customer-support/knowledge-base/ti-innovator-technology/troubleshooting-messages-unexpected-results/37685

Solution 37688: TI-Innovator™ Hub Consecutive READ statements overload return buffer.

...mple of problem case: Get "READ COLOR.RED\nREAD COLOR.RED",red1 Get "SET COLOR.RED 20\nREAD COLOR.RED",red2 The 2nd variable “red2” has information corresponding to the second READ, and not the last READ. To workaround this issue use only one READ command in each SEND command. Solution 37688: TI...
https://education.ti.com/en/customer-support/knowledge-base/ti-innovator-technology/troubleshooting-messages-unexpected-results/37688