Education Technology
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Solution 35974: Resolving Issues With Print Size Being Larger Than Expected When Using TI-Nspire™ Family Software Version 3.6.0.546.

....0.546? With the new version 3.6.0.546 of the TI-Nspire Family Software, different page sizes have been added for both handheld document editing, and computer document editing within the computer software. If your document is set to handheld page size, items will be printed larger than in earlier...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-family/troubleshooting-messages-unexpected-results/35974

Solution 36996: Unable to drag and drop a screen capture from TI-Connect CE™ to your Mac® desktop.

...pture from TI-Connect CE™ to your Mac® desktop. website Home | Computer Software, iPad and Chrome Apps Knowledge Base Knowledge Base Search Why am I unable to drag and drop a screen c...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/product-usage/36996

Solution 37075: Attempting to Update a TI-Nspire Family Handheld via Unit to Unit Transfer Displays the Error: "Receiver has a newer OS and can not load this OS."

...ons in Handheld Kbase#21390. If you receive this error message with a TI-Nspire CX family handheld using the latest version available on education.ti.com please download the version available at the URLs below: TI-Nspire CX TI-Nspire CX CAS If you have questions about the information listed abov...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-family/troubleshooting-messages-unexpected-results/37075

Solution 34938: Troubleshooting Steps for the TI-Nspire™ Apps for iPad®.

...ooting Steps for the TI-Nspire™ Apps for iPad®. website Home | Computer Software, iPad and Chrome Apps Knowledge Base Knowledge Base Search What troubleshooting steps are there for th...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/product-usage/34938

Solution 34111: Adding Dropbox Folders to TI-Nspire™ Apps for iPad®.

...g Dropbox Folders to TI-Nspire™ Apps for iPad®. website Home | Computer Software, iPad and Chrome Apps Knowledge Base Knowledge Base Search How do I add Dropbox folders to TI-Nspire A...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/product-usage/34111

Solution 27570: TI-Nspire™ Family Handheld Will Not Load Past Full Progress Bar After Updating to Operating System Version 2.1.

...the TI-Nspire Touchpad keypad, the Clickpad keypad must be used for all steps listed below. • Standard-A to Mini-B USB Connectivity Cable • TI-Nspire Computer Link software • OS v1.7.1.50 for the TI-Nspire family handheld - this file can be found attached to this Knowledge Base article Formattin...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-family/troubleshooting-messages-unexpected-results/27570

Solution 30110: Correcting the Error "Non 7 zip archive" When Installing TI-Nspire™ Family Software.

...e" When Installing TI-Nspire™ Family Software. website Home | Computer Software, iPad and Chrome Apps Knowledge Base Knowledge Base Search How do I resolve the error "Non 7 zip archi...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/computer-software-installation-activation/30110

Solution 22172: Troubleshooting TI-SmartView™ Software Displaying a Splash Screen and Failing to Load.

...Displaying a Splash Screen and Failing to Load. website Home | Computer Software, iPad and Chrome Apps Knowledge Base Knowledge Base Search Why does the TI-SmartView software fail to ...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/computer-software-installation-activation/22172

Solution 37680: TI Innovator™ Hub SET operation is not working for OUT 3.

...for OUT 3? The SET operation will not work for OUT 3 because Port OUT 3 is primarily meant for motor operations. Attempting to directly using the SET command on OUT 3 will not work. For example “SET OUT 3 OFF” will not turn OFF the LED connected to out 3. Whereas this command will work for OUT1 a...
https://education.ti.com/en/customer-support/knowledge-base/ti-innovator-technology/troubleshooting-messages-unexpected-results/37680

Solution 33231: Resolving Issues with TI-Nspire™ Navigator™ Network Manager Displaying "Select Country and Channel" Dialog and Channel Set to 4 Every Time it is Launched.

...Administrator] or [Open] • On the Network Manager INI menu that appears select your channel and country then click [Execute] • The message "Process Complete" should display indicating that it has completed successfully click [OK] to close this window. • Launch the TI-Nspire Navigator Teacher ...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-navigator/troubleshooting-messages-unexpected-results/33231

Solution 26654: TI Connect-to-Class™ Teacher Software Portfolio Files Not Opening or Associating With a Program.

...es or associate with a program? TI Connect-to-Class teacher software Portfolio files and .tns files may not open or associate with TI-Nspire™ family computer software if the appropriate TI-Nspire family computer software is not installed with the latest version on the computer. To resolve this, ...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-family/troubleshooting-messages-unexpected-results/26654

Solution 38058: TI-Innovator™ Hub Vibration Motor runs when you plug it into OUT3.

... it into OUT3? The vibration motor will start vibrating as soon as it is plugged into OUT 3. This is caused because when connected to OUT 3 the motor comes under software control after a ‘CONNECT’ command is executed.When using the motor with OUT 1 and OUT 2 this does not occur and the motor rema...
https://education.ti.com/en/customer-support/knowledge-base/ti-innovator-technology/troubleshooting-messages-unexpected-results/38058

Solution 14849: Using a TI-84 Plus Family Calculator to Control TI-SmartView™ Emulator Software.

...tor to Control TI-SmartView™ Emulator Software. website Home | Computer Software, iPad and Chrome Apps Knowledge Base Knowledge Base Search How can I control the TI-SmartView emulator...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/product-usage/14849

Solution 33611: TI-Nspire™ Family Software Shows Splash/Initial Screen but does not Launch.

...initial screen but not launching follow the steps listed below: Please Note: The steps below require that you have both administrator access on your computer and a local directory on your computer you have write access to. If you do not meet one or both of these requirements please contact your ...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-family/troubleshooting-messages-unexpected-results/33611

Solution 34539: TI-Connect™ 4.0 for Mac® Will Not Install on OS X 10.5 and Below.

...r Mac® Will Not Install on OS X 10.5 and Below. website Home | Computer Software, iPad and Chrome Apps Knowledge Base Knowledge Base Search Why does TI-Connect 4.0 for Mac® not instal...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/computer-software-installation-activation/34539

Solution 27490: Setting the Duration of Borrowed Concurrent Licenses in the TI-Nspire™ Family Software.

...ent Licenses in the TI-Nspire™ Family Software. website Home | Computer Software, iPad and Chrome Apps Knowledge Base Knowledge Base Search How do I set the duration for Concurrent Li...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/computer-software-installation-activation/27490

Solution 27150: Resolving the "Msvcr71.dll Missing" During Launching of Texas Instruments Software.

...During Launching of Texas Instruments Software. website Home | Computer Software, iPad and Chrome Apps Knowledge Base Knowledge Base Search How do I resolve the error "msvcr71.dll mis...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/computer-software-installation-activation/27150

Solution 26411: Troubleshooting Software That Won't Install Or Run On A Mac® Due To Insufficient Admin Privileges

... On A Mac® Due To Insufficient Admin Privileges website Home | Computer Software, iPad and Chrome Apps Knowledge Base Knowledge Base Search How do I reset my Mac® disk permissions so ...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/computer-software-installation-activation/26411

Solution 38116: TI-Innovator™ Hub Variation Between Temperature Probe Readings.

...366.965.545.98482.983.455.5The variation is due to lack of calibration in the breadboard sensors. It can also be caused by variation in the supported components (e.g. resistors used with the thermistor).If the activity calls for highly accurate measurements, please use a calibrated sensor like th...
https://education.ti.com/en/customer-support/knowledge-base/ti-innovator-technology/product-usage/38116

Solution 38459: Checking for a TI-Innovator™ Sketch version when multiple hubs are connected at one time.

...ly one direct connection at a time. Multiple TI-Innovator hubs and connections through multiple USB cables is currently not supported.The application communicates only with the first TI-Innovator Hub connected. When more than one TI-Innovator hub is connected through USB cables the hub will not d...
https://education.ti.com/en/customer-support/knowledge-base/ti-innovator-technology/product-usage/38459

Solution 30271: Transferring Documents to TI-Nspire™ Family Handhelds Using the TI-Nspire™ Navigator™ Software.

...helds Using the TI-Nspire™ Navigator™ Software. website Home | Computer Software, iPad and Chrome Apps Knowledge Base Knowledge Base Search How do I transfer files to TI-Nspire family...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/product-usage/30271

Solution 32351: Steps to Modify the Default Class Database Location in the TI-Nspire™ Navigator™ Teacher Software.

...rk path or removable drive is not detected. Additional Note:  If you choose a network path verify the network path chosen is not assigned to another computer. The TI-Nspire Navigator class database cannot be used simultaneously by two different computers. If you attempt to do this you will recei...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-navigator/product-usage/32351

Solution 36997: Running an older TI-Connect version causes TI-Connect CE to not display content for the connected device.

...o not display content for the connected device. website Home | Computer Software, iPad and Chrome Apps Knowledge Base Knowledge Base Search Why does running an older TI-Connect™ versi...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/product-usage/36997