Solution 36997: Running an Older TI-Connect Version causes TI-Connect CE to not Display Content for the Connected Device.
Why does running an older TI-Connect™ version causes TI-Connect CE™ to not display content for the connected device?
Concurrent execution with older TI-Connect versions causes TI-Connect CE to not display content for the connected device.
TI-Connect CE and previous versions of TI Connect use the same computer resources to interact with the Graphing Calculator.
For best results, please only use TI-Connect CE or TI-Connect 4.0 software exclusively when interacting with the Graphing Calculator.