Solution 37075: Attempting to Update a TI-Nspire Family Handheld via Unit to Unit Transfer Displays the Error: "Receiver has a newer OS and can not load this OS".
How do I resolve the error "Receiver has a newer OS and can not load this OS." when attempting to update a TI-Nspire family handheld OS via unit to unit transfer?
A TI-Nspire family handheld will display the error "Receiver has a newer OS and can not load this OS." when attempting to install an older version of the OS than was previously installed on the receiving TI-Nspire handheld.
To resolve this issue, install the latest version of the OS available for the TI-Nspire Handheld or the TI-Nspire CAS using the instructions in Handheld Kbase#21390.
If you receive this error message with a TI-Nspire CX family handheld using the latest version available on education.ti.com please download the version available at the URLs below:
TI-Nspire CX CAS
If you have questions about the information listed above, please contact TI-Cares for additional assistance.