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Solution 38459: Checking for a TI-Innovator™ Sketch version when multiple hubs are connected at one time.

Why is checking for a TI-Innovator™ Sketch version applicable to only one direct connection at a time?

Checking for a TI-Innovator Sketch version is applicable to only one direct connection at a time. Multiple TI-Innovator hubs and connections through multiple USB cables is currently not supported.

The application communicates only with the first TI-Innovator Hub connected. When more than one TI-Innovator hub is connected through USB cables the hub will not differentiate which one hub has communication with the application. On case of disconnection, the TI-Innovator hub that is communicating with the application can cause some behaviors that may not be accurate.

For any additional questions regarding your TI-Innovator system please contact the TI-Cares Customer Assistance form.