Education Technology
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Solution 33571: Adding a Master Document using TI-Nspire™ Navigator™ Teacher Software.

... Knowledge Base Search How can I add a Master Document using TI-Nspire Navigator Teacher Software? There may be times when it is necessary to replace an existing Master Document, or add a Master Document to an assignment that does not have one. For example, a question was mar...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-navigator/product-usage/33571

Solution 17791: Capturing a Screen Image with TI-Nspire™ Computer Link Software.

...om my TI-Nspire family handheld using the TI-Nspire Computer Link Software? The Screen Capture tab lets users capture images of the screen from a connected TI-Nspire family handheld. Users can then resize the images, add or remove a border, copy them into documents, or save them as image files o...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/product-usage/17791

Solution 16289: Using a TI-SmartView™ for the TI-84 Plus Family Software Script to Store a Calculator Program.

...file so it can be recovered later if it is deleted from the emulator. To store a calculator program separately, use a script. • Be ready to create a new program. • Start recording a new script. Then, on the calculator, create the new program and enter all the commands that make up its contents. ...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/product-usage/16289

Solution 33751: Resolving Issues with TI-Nspire™ Family Software Displaying a Grey/Blank Window when Launched on Mac® Platform.

...rey/blank window when launched on Mac® Platform? If the TI-Nspire Family Software displays a grey/blank window as listed in the image above you will need to remove the preference files for the software in order to correct this issue. To remove these preference files please follow the steps liste...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-family/troubleshooting-messages-unexpected-results/33751

Solution 16269: Copying a TI-SmartView™ Emulator Software Script to Another Application.

...lected portion of a script to another application such as a word processor. It is possible to copy the key graphics as they are shown in the script pane, or the key presses can be copied as font text characters. Note: When copying as font text characters, those characters use the TI84EmuKeys fon...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/product-usage/16269

Solution 30471: System Requirements for Previous Versions of TI-SmartView for the TI-84 Plus Family.

... Knowledge Base Search What are the system requirements for older versions of TI-SmartView for the TI-84 Plus family? As an owner of a licensed copy of TI-SmartView for the TI-84 Plus Family, you may be entitled to a free upgrade for the latest version. You may contact T...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/product-usage/30471

Solution 35699: TI-Nspire™ CX Family Handheld Battery Performance in a TI-Npire™ Navigator™ Classroom.

...only for 3 to 4 hrs. What causes this behavior?      Some Vernier probes and sensors used with Easy Link require lots of power to operate. This combined with higher current requirements for 5GHz operation  leads to quicker battery drain (around 4 hours). Products Affected: TI-Nspire™ CX. OS' A...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-family/troubleshooting-messages-unexpected-results/35699

Solution 26653: Sending, Receiving (Collecting) and Deleting TI-Nspire™ Documents Using the TI-Nspire CX Premium Software or TI-Nspire Navigator™ System.

...r the shortcut [Ctrl]+[Shift]+[C]. • A dialog box will be displayed select the document you wish to collect from the "Send to Class" dialog. • Click [Next] and you will be given options to collect from "Class" or  "Individual Students". "Logged in only" if selected will only collect the document ...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/product-usage/26653

Solution 35674: Steps to Replace a TI-Nspire™ Navigator™ Access Point Applying Configuration of Existing TI-Navigator System.

...hy am I unable to use my TI-Nspire Navigator system after I replaced my access point with another? When you replace your existing access point with a newer access point information from your original access point is not automatically transferred. To transfer your access point information from you...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-navigator/troubleshooting-messages-unexpected-results/35674

Solution 36856: Updating the Operating System on Multiple TI-Nspire™ CX Handhelds using the TI-Nspire Teacher Family Software.

...oes not replace or remove previously saved documents.• Download the latest version of TI-Nspire CX or TI-Nspire CX CAS handheld operating system.• Connect the handhelds to the computer via USB cable or TI-Nspire CX Docking Station. Please Note: If you have a mixed set of handhelds both can be dow...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-family/troubleshooting-messages-unexpected-results/36856

Solution 30332: Troubleshooting and Setting up the TI-Nspire™ Navigator™ System.

... What steps do I take to troubleshoot and setup the TI-Nspire Navigator system?  Since the TI-Nspire Navigator System consists of multiple components steps to troubleshoot and setup the system, please click on the component you are having issues with from the list of articles listed below: ...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-navigator/troubleshooting-messages-unexpected-results/30332

Solution 20569: Resets and Re-install Operating System Procedures on the TI-Nspire™ Family.

... Search How can the TI-Nspire handheld unit be reset and the operating system reloaded? During operation of the TI-Nspire handheld it may be necessary to reset the device. Circumstances which may require a reset include; keys not responding, device will not turn on or a garbled display. ...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-family/troubleshooting-messages-unexpected-results/20569

Solution 21251: Troubleshooting Error Messages Received during Data Collection Using the TI-Nspire™ Family.

...s OFF 4) Once selections are made press [enter] to enable Press-to-Test mode. TI-Nspire Family Teacher Software version 4.2.0.532 and above any connected TI-Nspire CX Family handhelds can be put into Press-to-Test using the steps below: Please Note: If you have issues connecting to the calcul...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-family/troubleshooting-messages-unexpected-results/21251

Solution 21370: TI-Nspire™ Family Products Return an Error When Transferring or Opening Documents.

...system will not transfer to a handheld running OS version 1.7 or below. When trying to perform this type of transfer, the error message below is returned: When using the TI-Nspire family computer software, documents created with the TI-Nspire family computer software 2.0 will not open when using...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-family/troubleshooting-messages-unexpected-results/21370

Solution 11442: Saving NoteFolio™ Files Using the NoteFolio Creator Software Plug-in for Microsoft® Word.

... for Microsoft® Word? If a NoteFolio file created with the NoteFolio Creator software is 62 kilobytes (KB) or larger in size, the file cannot be opened and saved using the NoteFolio Creator software plugin for Microsoft® Word. If the user is looking to open a NoteFolio file larger than 62 KB u...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/product-usage/11442

Solution 21851: TI-Nspire™ Handheld Shows an "Invalid Keypad" Error When Attempting to Insert the TI-Nspire™ Native Mode Keypad or the Device OS is Deleted While the Device is in Press-to-Test Mode.

...the following: 1. Remove the native keypad. 2. Insert the 84mode keypad. 3. Turn the device on. Depending on the availability of the hardware mentioned below, pick the most applicable step. • If the user has a unit to unit DBUS cable and another device or a unit to unit USB cable and another d...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-family/troubleshooting-messages-unexpected-results/21851

Solution 11439: Installing TI NoteFolio™ Creator Plug-in in Microsoft® Word 2003.

...tall the TI NoteFolio plug-in in Microsoft® Word 2003: • Make sure that Microsoft® Word 2003 is installed to the default location. • Make sure TI Connect™ is properly installed. If the TI Tools Menu still does not show up in Microsoft® Word 2003, check that the converter file, TINoteFolioConver...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/product-usage/11439

Solution 11436: Transferring Files from the CellSheet™ App to Microsoft® Excel.

...ith the CellSheet App to Microsoft® Excel. 1) Install the CellSheet Converter Software on the computer. If the software is installed correctly, a new menu entitled TI Tools will appear in the menu bar in Microsoft® Excel.2) Type data in the CellSheet App and save it on the calculator.3) Con...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/product-usage/11436

Solution 36034: Troubleshooting The "Another Instance of TI-Nspire Navigator Teacher Software is Already Running" Error Message

... any other version), please close the version that you have open. From there, try to relaunch the software. Also, if the database location you are connecting to is being used by another computer, please follow these steps: Close out of the TI-Nspire Navigator Teacher Software on the other c...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-navigator/troubleshooting-messages-unexpected-results/36034

Solution 22131: Copying Variables Names With the Copy and Paste Command on the TI-Nspire™ Family Products Returns Syntax Error.

...rror when using the copy and paste command with named lists in Lists and Spreadsheets? When using the copy and paste function to copy a formula from one cell to another with named lists, the copy and paste command will copy everything including the variable at the beginning. For example:(variable...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-family/troubleshooting-messages-unexpected-results/22131

Solution 34011: Unable to Select the Transfer Tool Within the TI-Nspire Navigator Software.

... Tools >> Transfer Tool.  However, if you have begun a class, this option will be greyed out. To send files using the Transfer Tool again, you would need to end the class first. Alternatively, if you still have the class started, you can go to the Class tab and use the options within Tools to se...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-navigator/troubleshooting-messages-unexpected-results/34011

Solution 27930: Troubleshooting a TI-Nspire™ Family Product That Only Display Results in Fractional Format.

...mal number instead of a fraction on a TI-Nspire family product? If the TI-Nspire will only display results in fractional form, the mode settings will need to be changed to Approximate, in order to receive answers in decimal form. For a temporary solution, to get the answer in decimal form press ...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-family/troubleshooting-messages-unexpected-results/27930

Solution 11166: Using File Names that Contain Greek Characters with the TI-GRAPHLINK™ Software.

...t the true-type fonts are installed by going to the Windows Fonts directory and ensuring they are present.Alternately, consider installing the TI Connect™ for Windows software. The TI Connect software can auto-detect the calculator and cable, and is fully supported on Windows 2000, Windows XP,...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/product-usage/11166