Knowledge Base Search
Solution 12418: Known Third-Party Software Programs that Conflict with TI-GRAPH LINK™ Software and TI Connect™ on a Windows® Environment.
... Windows® platform, follow the steps below:• Press and hold [Ctrl] [Alt] [Delete].• Click on Task Manager.• Click on the program.• Click [End Task].Once the programs have been disabled, close the Task Manager, and attempt to use TI-GRAPH LINK or TI Connect Software. Solution 12418: Known Third-P...https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/troubleshooting-messages-unexpected-results/12418
Solution 28830: Resolving the Error Message "Error 2: Unable to Clean Directory" When Using the TI-Connect™ Screen Capture Functionality.
... "Error 2: Unable to Clean Directory" when using the TI-Connect Screen Capture? The error message above is caused by the software being unable to access the My TI-Data folder which by default is located in the "Documents" or "My Documents" folder of the computer. To correct this issue please tr...https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/troubleshooting-messages-unexpected-results/28830
Solution 12679: Requesting a User Name or Password for a TI Online Account.
Solution 12679: Requesting a User Name or Password for a TI Online Account. Solution 12679: Requesting a User Name or Password for a TI Online Account. global Solution 12679: Requesting a User Name or Password for a TI Online Account. website ...https://education.ti.com/en/customer-support/knowledge-base/all-other-products/general-information/12679
Solution 28190: Error 1327 :Invalid Drive: [drive letter] When Installing Texas Instruments Software.
Solution 28190: Error 1327 :Invalid Drive: [drive letter] When Installing Texas Instruments Software. Solution 28190: Error 1327 :Invalid Drive: [drive letter] When Installing Texas Instruments Software. global Solution 28190: Error 1327 :Invalid Drive: [drive letter] When Installing Texa...https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/troubleshooting-messages-unexpected-results/28190
Solution 10669: Unsubscribing from Email Lists and Newsletters.
... I unsubscribe from email lists and newsletters? To unsubscribe from email lists and newsletters, complete the Customer Assistance Form and be sure to include the following information: Name Mailing Address Email Address In the description field type UNSUBSCRIBE or REMOVE ...https://education.ti.com/en/customer-support/knowledge-base/all-other-products/general-information/10669
Solution 28030: Resolving the Error Message "This File Does Not Have a Program Associated With it For Performing This Action. Create an Association in The Folder Options Control Panel".
... The file is designed to be opened by a Texas Instruments product. Please do not attempt to open the file. Instead, save the file to the computer. Once it is saved, use the appropriate Connectivity Software to transfer the file to the handheld. If the file is able to be opened with one of the av...https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/troubleshooting-messages-unexpected-results/28030
Solution 40318: Girls Scouts of America TI Technology Loan Program
...ilability. Girl Scouts Juniors/Guides and above, can borrow TI technology and even have a TI expert lead Girl Scouts through a STEM or coding experience to complete a badge! Troop leaders and Council Program Managers can contact their local Education Technology Consultant (ETC) to schedule a STEM...https://education.ti.com/en/customer-support/knowledge-base/all-other-products/general-information/40318
Solution 27190: Resolving Error Messages Saying That There Is A Problem With The Connectivity Library
...are that is displaying the error message and [Right-click] the program and choose the option [Repair]3) Click [Next] on the dialogs that appear and once the repair operation is complete attempt to launch the software and see if the issue persists.If the above steps do not correct your issue pleas...https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/troubleshooting-messages-unexpected-results/27190
Solution 10671: Using Purchase Orders (POs) or Tax Exemption Numbers for Products Purchased on the TI Online Store.
...rch Can I use a Purchase Order (PO) or a Tax Exemption Number for products purchased on the TI Online Store? The TI Online Store can only accept credit cards as a method of payment. The online store doesn't have the purchase order option or the tax exempt option. For purchase orders, pl...https://education.ti.com/en/customer-support/knowledge-base/all-other-products/purchase-check-order-status/10671
Solution 26033: TI-Nspire™ Family Computer Software Doesn't Open When Double-Clicking on a TI-Nspire Family Document (.tns file).
...nt version of the TI-Nspire family computer software is being used. 6) Click the "OK" button to save the file association. After following the procedures above, double-clicking on a TI-Nspire family document (.tns file) should correctly launch the software and open the file. Please see the TI...https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/troubleshooting-messages-unexpected-results/26033
Solution 11513: Troubleshooting a "Connection Failure" Error on TI Connect™ Software for Mac® .
Solution 11513: Troubleshooting a "Connection Failure" Error on TI Connect™ Software for Mac® . Solution 11513: Troubleshooting a "Connection Failure" Error on TI Connect™ Software for Mac® . global Solution 11513: Troubleshooting a "Connection Failure" Error on TI Connect™ Software for M...https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/troubleshooting-messages-unexpected-results/11513
Solution 10667: How to View Order History and Track an Order on the TI Online Store
...ge Base Knowledge Base Search How can I view order history and track my order that I made at the TI Online Store? Orders placed at the TI Online Store can be tracked by following the instructions provided below: 1) Visit the TI Online Store. 2) Select the site that matc...https://education.ti.com/en/customer-support/knowledge-base/all-other-products/purchase-check-order-status/10667
Solution 18189: Finding the Future Value of a Lump Sum on the BA Real Estate™.
...Clear the TVM values by pressing [2nd][CLR TVM]. • Set the C/Y and P/Y to 12 by pressing [2nd][P/Y] then enter the number 12. • Press the [=] key twice. • Enter 20 and press [TERM]. • Enter 8 and press [I%]. • Enter 70 and press [000][+/-][LOAN]. • Press [CPT][FV] to compute the future value. Th...https://education.ti.com/en/customer-support/knowledge-base/financial-calculators/product-usage/18189
Solution 25650: TI-Nspire™ CAS Computer Software Recognized as "Suspicious.Lop" Risk by the Norton (Symantec) Antivirus Software.
... via LiveUpdate, depending on Symantec product version, or from their website. The TI software does not have a virus. The issue was related to a recent update in the Symantec software mistakenly classifying the TI software with a false positive for suspicious malware. If you end up with th...https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/troubleshooting-messages-unexpected-results/25650
Solution 30470: Joining a Webinar Using a Mac®, iPad®, or Smartphone.
Solution 30470: Joining a Webinar Using a Mac®, iPad®, or Smartphone. Solution 30470: Joining a Webinar Using a Mac®, iPad®, or Smartphone. global Solution 30470: Joining a Webinar Using a Mac®, iPad®, or Smartphone. website ...https://education.ti.com/en/customer-support/knowledge-base/all-other-products/profdev-ti-activities-lessions-guides/30470
Solution 13580: Using the Cost-Sell-Margin Features of the BA 20 Profit Manager™ Financial Calculator.
...lation to be performed. Use the keys in the CST column when calculating the Cost of a product. The SEL column is used when calculating the Selling Price of a product and the MAR column is for calculating the margin or percent markup of a product. Please refer to the examples provided below. Exam...https://education.ti.com/en/customer-support/knowledge-base/financial-calculators/product-usage/13580
Solution 23070: TI-Nspire™ or TI-SmartView ™ Family Computer Software Gives an Error 5003 or 5002 When I Try to Run the Application.
...hecked, please uncheck the option "Run this Program in Compatibility Mode for:". • Click the "OK" button to save the changes. After following the procedures above, try running the TI-Nspire family computer software. The "Save", "Save As" and "Open" options should now work. If the issue persist...https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/troubleshooting-messages-unexpected-results/23070
Solution 12643: Calculating Monthly Payments on the Business Edge.
...nterest compounded monthly, what is the amount of the monthly payment? • Press [AC/ON] to clear the calculator.• Set the calculator to two decimal places by pressing the [2nd] key, the decimal [.] key, then [2].• Press the mode change key (red bar) to access the financial mode.• To calculate the ...https://education.ti.com/en/customer-support/knowledge-base/financial-calculators/product-usage/12643
Solution 12642: Changing the Decimal Setting on the BA-II Financial Calculator.
...ill detail how to change the decimal format setting on the BA-II.To change the decimal setting:• Press the [FIX] key.• Input the number of decimal places to be displayed (0 - 9).• To specify a floating-decimal format, input a value of 9. Solution 12642: Changing the Decimal Setting on the BA-II ...https://education.ti.com/en/customer-support/knowledge-base/financial-calculators/product-usage/12642
Solution 11280: Calculating Qualifying Loan Amount (QLA) for Buyer Qualification the BA Real Estate™.
...y equations:FV = -PV*(1+i)N - PMT*(1+i*BGN)*((1+i)N - 1)/iWhere:FV = Future ValuePV = Present ValuePMT = Payment i = Interest rate in decimal (not percent)N = Number of periods (number of years * PPY)BGN = 1 if payments are at the beginning of the periodBGN = 0 if payments are at the end of the p...https://education.ti.com/en/customer-support/knowledge-base/financial-calculators/product-usage/11280
Solution 20909: Troubleshooting TI Software That is Visually Distorted for Windows® Platforms.
...TI Connect and other TI software products may appear visually distorted, often with icons overlapping other window areas. If this occurs, it may be necessary to change the Dots per inch (DPI) settings. To change this setting on Windows® XP, please see the below instructions: • Go to Start >> Cont...https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/troubleshooting-messages-unexpected-results/20909
Solution 26130: USB Hub Stops Working When Using TI Connect-to-Class™ Software.
...Nspire handhelds? This issue is related to a combination of the way USB hubs are enumerated as well as connection and disconnection multiple USB devices during data transfers. To resolve this issue: Quit the TI Connect-to-Class application. If the application does not exit, end the p...https://education.ti.com/en/customer-support/knowledge-base/all-other-products/troubleshooting-messages-unexpected-results/26130
Solution 15344: Correcting the Error "Error 91- Object or Width Block Variable Not Set" When Running TI NoteFolio™ Creator Software.
Solution 15344: Correcting the Error "Error 91- Object or Width Block Variable Not Set" When Running TI NoteFolio™ Creator Software. 15344 Correcting the Error "Error 91- Object or Width Block Variable Not Set" When Running TI NoteFolio Creator Software Solution 15344: Correcting the Error "Err...https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/troubleshooting-messages-unexpected-results/15344
Solution 11274: Calculating a Balloon Payment on the BA Real Estate.
... the result by pressing [2nd][ROUND][PMT]. • Enter the number of payments made in 15 years by entering 15 times 12 and press the [=] key. After you receive the result of 180, press [2nd][N] to store 180 as the term. • Compute the unpaid balance by pressing [CPT][FV]. The Future Value would be -53...https://education.ti.com/en/customer-support/knowledge-base/financial-calculators/product-usage/11274