Education Technology
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Solution 11286: Replacing the Batteries in a BA Real Estate™.

... case. • Remove the discharged batteries and install the new ones positive side up, as shown in the diagram inside the battery compartment. CAUTION: Avoid contact with the other calculator components while changing the batteries. • Replace the back case, top edge first, and then replace the scr...
https://education.ti.com/en/customer-support/knowledge-base/financial-calculators/general-information/11286

Solution 11899: Transferring Microsoft® Excel® Spreadsheet Files to a TI Graphing Calculator.

...ts are for the CellSheet App, Microsoft® Excel®, AppleWorks®, and tab-delimited text. Please Note: A Macintosh® version of TI CellSheet Converter is available however it only works on Mac OS® version 9. Later versions of Mac OS® cannot open this software. Follow the instructions below to convert...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/product-usage/11899

Solution 38065: TI-Basic Program does not work as expected when Lua Script is running on Mac OSX using TI-Innovator™ Hub.

...EGIN".3) Enter command: Send “SET LIGHT ON“.The light blinks on the TI-Innovator Hub even though the light should remain on.Lua script authors should avoid using Lua scripts and TI-BASIC programs to simultaneously talk to TI-Innovator by resetting using a Begin command at the beginning and end of...
https://education.ti.com/en/customer-support/knowledge-base/ti-innovator-technology/troubleshooting-messages-unexpected-results/38065

Solution 11512: Transferring Programs and Calculator Software Applications (Apps) using TI Connect™ Software for a Macintosh® computer.

....Note: Do not attempt to install an application if a low-battery message appears on the TI calculator.• Download the Program or the Application, and save it to a folder on the computer.Remember the location of the saved file.• Connect a TI Connectivity cable to the computer and the TI calculator....
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/product-usage/11512

Solution 11466: Using the TI-SmartView™ Emulator Software with the Computer Keyboard.

...a key on the keyboard instead of using the mouse to click a key on the calculator. Keyboard shortcuts for calculator keys are as follows. If you have questions about the information listed above please contact TI-Cares for additional assistance. Solution 11466: Using the TI-SmartView™ Emulat...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/product-usage/11466

Solution 11465: Sending Calculator Files to the TI-SmartView™ Emulator Software.

...k the [Files of type:] drop down box and select the file type you wish to load Please Note: If you are using TI-SmartView 4.0 four options will be available which are described below: Emulator State Files (*.84Cstate?): This option will display only Emulator State Files in the current directo...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/product-usage/11465

Solution 27950: Using the Window Menu Tools to Explore a Graph on the TI-Nspire™ Family Products.

...rant 1 automatically sets x-min, x-max, y-min, and y-max to emphasize the first quadrant. The x and y scale factors are equal. 7: Zoom - User if you have modified any window settings (such as x-min), Zoom-User saves the present settings. If you have not modified any window settings since last sel...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-family/product-usage/27950

Solution 11449: Inserting an Image on a Study Card using the TI StudyCards™ Creator Software.

...ursor where the image will be inserted. 2) Click the Insert an image icon on the toolbar or click Edit>Insert Image.3) In the Insert Image window, navigate to and select the image file.4) To add a border to the inserted image, select Add Border.5) In the TI Device Image box, select either Cro...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/product-usage/11449

Solution 37801: TI LaunchPad™ Board Frequently Asked Questions

...ild, and explore using electronics. More information on TI LaunchPad can be found at http://www.ti.com/ww/en/launchpad/about.html. What resources are available for the TI LaunchPad™ ? If you are interested in the TI LaunchPad™  ecosystem, you can find resources at http://www.ti.com/ww/en/launchpa...
https://education.ti.com/en/customer-support/knowledge-base/ti-innovator-technology/general-information/37801

Solution 37517: TI-Connect CE on Mac® OSX Drop-Down options for CSV are missing from Send Dialog.

...m send dialog? When using TI-Connect CE in Full Screen Mode on Mac® OSX the drop-down options from the send dialog for CSV files will be missing. To avoid this issue do not use Full Screen Mode when sending CSV files. Our development team is aware of this issue and it may be corrected in a futur...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/product-usage/37517

Solution 38075: TI-Nspire CX Family List and Spreadsheets does not sort Radical Entries as Expected.

...dsheets will evaluate the radical and you can then sort the list and receive the expected result but without the radical sign displayed:      If you have questions about the information listed above, please contact TI-Cares for additional assistance. Solution 38075: TI-Nspire CX Family List and ...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-family/troubleshooting-messages-unexpected-results/38075

Solution 37215: Steps to successfully upgrade from version 5.0 to 5.1 for the TI-Connect CE™ software.

...ion 5.0 to 5.1 for the TI-Connect CE™ software? In order to update to the latest version of TI-Connect CE the latest software must be downloaded and saved to your computer from the following website or through the update notification prompt when launching the TI-Connect CE v5.0 software. After T...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/product-usage/37215

Solution 39778: Intersection command for conic relation displays an inaccurate result on TI-Nspire CX Family.

...raph Entry/Edit] [2: Relation]. Enter the function: x+y-3=0 2) Press [Tab] and enter the function: x^2+y^2+13*x+3*y-16=0 3) After the functions have graphed press [Menu] [8: Geometry] [1: Points and Lines] [3: Intersection Points] then select relation plot 1 then relation plot 2. The interse...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-family/troubleshooting-messages-unexpected-results/39778

Solution 15086: Updating the Emulated TI-84 Plus Family Operating System in TI-SmartView™ Emulator software

...er Edition. You can only update one calculator model at a time. To update the TI-84 Plus emulator calculator follow the steps below: 1) Download and save the latest TI-84 Plus OS file onto the computer's desktop.2) Open the TI-SmartView 4.0 emulator software and click [View] [Graphing Calculator ...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/product-usage/15086

Solution 35974: Resolving Issues With Print Size Being Larger Than Expected When Using TI-Nspire™ Family Software Version 3.6.0.546.

...expect when using TI-Nspire family software version 3.6.0.546? With the new version 3.6.0.546 of the TI-Nspire Family Software, different page sizes have been added for both handheld document editing, and computer document editing within the computer software. If your document is set to handheld ...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-family/troubleshooting-messages-unexpected-results/35974

Solution 37516: TI-Connect CE Displays Invalid Error when Transferring Files to Calculator.

...ding is an invalid or corrupt file. If you downloaded a calculator file from the internet you may want to try downloading the file again as it may have become corrupted during download. If you still receive this error you may want to verify the file is for the specific calculator you own becaus...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/product-usage/37516

Solution 36822: TI-Nspire™ CX Handheld Battery Icon Displays it is Charging when Disconnected.

... it is charging when disconnected? TI-Nspire CX handheld battery icon may display it is charging when disconnected if it is connected to a TI-Nspire Navigator Wireless Network Adapter while charging. This is normal and the icon will change to the correct icon after a short period of time.If you h...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-family/troubleshooting-messages-unexpected-results/36822

Solution 36996: Unable to drag and drop a screen capture from TI-Connect CE™ to your Mac® desktop.

... applications that do not support pasting of HTML data (such as MS PowerPoint 2011) will not support copy and paste or drag and drop. Alternatively, save the screen captures as images, and then drag them from the computer operating system location to the program in question. Solution 36996: Unab...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/product-usage/36996

Solution 37075: Attempting to Update a TI-Nspire Family Handheld via Unit to Unit Transfer Displays the Error: "Receiver has a newer OS and can not load this OS."

...er version of the OS than was previously installed on the receiving TI-Nspire handheld. To resolve this issue, install the latest version of the OS available for the TI-Nspire Handheld or the TI-Nspire CAS using the instructions in Handheld Kbase#21390. If you receive this error message with a ...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-family/troubleshooting-messages-unexpected-results/37075

Solution 37255: Troubleshooting a TI-Nspire or TI-Nspire CAS Clickpad or Touchpad Calculator That Will Not Turn On or Function Properly.

...down below the bottom case. If it appears stuck, use a paper clip to move it back into position. It is very important to not use an object that can leave behind debris, such as a pencil. 1) Remove the keypad or the battery door (for TI-Nspire CAS Clickpad) and remove at least 1 battery from each...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-family/troubleshooting-messages-unexpected-results/37255

Solution 34938: Troubleshooting Steps for the TI-Nspire™ Apps for iPad®.

...or iPad®, then relaunch• Restart the entire iPad® system• Delete the TI-Nspire App for iPad® and then reinstall from the App Store. (You will not have to purchase the TI-Nspire App for iPad® again)• Deleting the App will also delete the .tns from the Home Screen Note: You may want to sync you...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/product-usage/34938

Solution 34111: Adding Dropbox Folders to TI-Nspire™ Apps for iPad®.

...lease visit the Dropbox Website. For assistance troubleshooting Dropbox login/account issues please visit the Dropbox Help Center. 4) You will then have your account linked to the application, in order to add folders press [Synced Folders]. 5) By default [Dropbox Home] folder will be added, to ...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/product-usage/34111

Solution 27570: TI-Nspire™ Family Handheld Will Not Load Past Full Progress Bar After Updating to Operating System Version 2.1.

...e the Clickpad keypad from the handheld and take out (2) of the AAA batteries (one from each column). Since the TI-Nspire CAS with Clickpad does not have a removable keypad, remove the battery door and take out (2) of the AAA batteries. • After 2 - 5 seconds, re-insert the batteries (the handheld...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-family/troubleshooting-messages-unexpected-results/27570

Solution 31331: Augmenting Column Dimensions of a Matrix using the TI-Nspire™ Family Handhelds.

...atrix using the TI-Nspire family handhelds? The column augment function returns a new matrix that is Matrix2 appended to Matrix1. The matrices must have equal column dimensions, and Matrix2 is appended to Matrix1 as a new row. Does not alter Matrix1 or Matrix2. The example below demonstrates ho...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/computer-software-installation-activation/31331

Solution 30110: Correcting the Error "Non 7 zip archive" When Installing TI-Nspire™ Family Software.

... may appear when attempting to install TI-Nspire Family Software. The error message appears when the download does not complete successfully and you have an incomplete file. In order to correct this issue it is necessary to delete temporary internet files off your web browser and reattempt the d...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/computer-software-installation-activation/30110