Education Technology
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Solution 25670: Installing and Inserting Key Fonts onto a Macintosh® OS X Computer.

...my Macintosh® OS X computer to use them in documents? In order to install Key Fonts onto a Macintosh® OS X computer, please follow the instructions below. Click here to access all of the calculator Key Fonts. • Download the desired Key Fonts file to the computer's desktop or a folder on the comp...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/product-usage/25670

Solution 22630: Resolving the Error "USB communication error: No certificate exist for the object being downloaded (8C08002C)" When Updating the TI-84 Plus Family Operating System.

...mportant to note that the connected calculator's RAM memory will be erased in the failed process. Please visit the Download Texas Instruments Handheld OS webpage to request a download of the latest version of the operating system. Solution 22630: Resolving the Error "USB communication error: ...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/product-usage/22630

Solution 33571: Adding a Master Document using TI-Nspire™ Navigator™ Teacher Software.

...tions row, click the icon corresponding to the .tns file you want to open. 2) Click File > Add Master Document. 3) A dialog box opens where you can select a file. 4) Navigate to the .tns file you want to use as the new Master Document and click Open. The software displays a message warning that ...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-navigator/product-usage/33571

Solution 16289: Using a TI-SmartView™ for the TI-84 Plus Family Software Script to Store a Calculator Program.

... the command File► Save Emulator State is used. However, the emulator cannot save a program as a separate file so it can be recovered later if it is deleted from the emulator. To store a calculator program separately, use a script. • Be ready to create a new program. • Start recording a new scri...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/product-usage/16289

Solution 33751: Resolving Issues with TI-Nspire™ Family Software Displaying a Grey/Blank Window when Launched on Mac® Platform.

...need to remove the preference files for the software in order to correct this issue. To remove these preference files please follow the steps listed below: • Launch [Finder] • Once Finder is open on the Mac® toolbar click [Go] then [Go to Folder] • Once the "Go to Folder" window is displayed e...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-family/troubleshooting-messages-unexpected-results/33751

Solution 36314: Determining TI-Nspire™ Navigator™ Hardware and Software Component Compatibility

...vigator System are compatible, and which are incompatible? The TI-Nspire Navigator has seen multiple updates over the years, and those updates have yielded new hardware components. To better understand which hardware components are compatible, and which are not, please refer to the table below. ...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-navigator/general-information/36314

Solution 16269: Copying a TI-SmartView™ Emulator Software Script to Another Application.

...e Knowledge Base Search How can I copy a TI-SmartView script to another application? It is possible to copy all or only a selected portion of a script to another application such as a word processor. It is possible to copy the key graphics as they are shown in the scrip...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/product-usage/16269

Solution 33811: Correcting a Syntax Error When Entering a Complex Value in Polar Form on the TI-Nspire™ Family.

... is possible to receive a syntax error if the value is not entered within parentheses ( ). For Example: 12∠ 52 1) Enter [1] [2] [ctrl] [catalog]. 2) Select [∠ ] and press [enter]. A "Syntax" error will appear. To correct this, enter the example correctly using the steps below. 1) Press [(]. 2) P...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-family/troubleshooting-messages-unexpected-results/33811

Solution 13404: Sending Images to a Calculator Using TI Connect™ for Windows®.

...ble-click on it. The image should appear on the ScreenCapture window. Low resolution, grayscale images work best. • Click on the "Actions" menu, and select "Send to device." • Select a name for the file and memory location then click OK. Additional information is available in TI Connect built ...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/product-usage/13404

Solution 28790: Creating Programs Using the TI Connect™ Software for Mac®.

...culators and Mac® operating systems supported for use with the TI Connect software for Mac®, visit the TI Connect Software website. Follow the steps below to create programs using the TI Data Editor application in the TI Connect software for Mac®: 1) Open the TI Data Editor application by going t...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/product-usage/28790

Solution 35674: Steps to Replace a TI-Nspire™ Navigator™ Access Point Applying Configuration of Existing TI-Navigator System.

...ically transferred. To transfer your access point information from your older access point to your newer access point please follow the steps listed below: • With the old access point connected to your computer, launch the TI-Nspire Navigator software and click on [Tools] [Network Manager]. • ...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-navigator/troubleshooting-messages-unexpected-results/35674

Solution 31411: Resolving Internet Connection Loss After Configuring TI-Navigator™ Network Adapter and Removing TI-Navigator Network Adapter from Classroom Network.

...igator Network Adapter is usually caused by configuring the Network Adapter to use a network connection that is also used for internet access or a wireless network connection.  Please Note: The steps below only correspond to Type I and Type II Access Points pictured below. For assistance with the...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-navigator/troubleshooting-messages-unexpected-results/31411

Solution 11471: Capturing and Enlarging Calculator Screen Shots Using TI Connect™ for Mac® OS X .

...ble. 2) Open TI Device Explorer and press the screen capture toolbar icon. A window will pop up containing the screen snapshot. This snapshot can be selected and dragged to the desktop or other Finder™ window as a picture clipping file. To enlarge the screen capture image please see the below ins...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/product-usage/11471

Solution 30332: Troubleshooting and Setting up the TI-Nspire™ Navigator™ System.

...ple components steps to troubleshoot and setup the system, please click on the component you are having issues with from the list of articles listed below: Software: For assistance installing or troubleshooting the TI-Nspire Navigator Teacher Software please visit Troubleshooting issues opening ...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-navigator/troubleshooting-messages-unexpected-results/30332

Solution 11461: TI-SmartView™ Scripts Using Y= Editor Give Unexpected Results.

...tions that access the Y= editor while the apps are running may not work properly.To quit the Transformation Graphing application, follow the steps below:• Press the [APPS] key• Select the Transformation Graphing App (Transfrm)• The calculator will prompt you to 1:Uninstall or 2:Continue• Sele...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/product-usage/11461

Solution 12661: Order of Operations and Exponents Utilized by TI Graphing Calculators.

...ere are three schools of thought regarding this: 1) Associate left to right. The TI-8X series graphing calculators which includes the TI-Nspire™ Handheld in TI-84 Plus mode, with the exception of the TI-89 family, follow this strategy. This convention relies on the user to clear up questionable a...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-family/troubleshooting-messages-unexpected-results/12661

Solution 11451: Types of StudyCards Stacks that can be Created with the TI StudyCards™ Creator Software.

...h the TI StudyCards creator software? There are four different types of study cards stacks that can be created with the TI StudyCards Creator: • Self-check: single-answer study cards. • Self-check with Levels: single-answer study cards with varying degrees of difficulty. • Multiple-Choice: st...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/product-usage/11451

Solution 21251: Troubleshooting Error Messages Received during Data Collection Using the TI-Nspire™ Family.

...ess-to-Test mode on a TI-Nspire family calculator so documents are not accessible during an exam?  To disable documents on a TI-Nspire family handheld so that they are not accessible during an exam, the Press-to-Test feature must be used. Please Note: Texas Instruments recommends all TI-Nspi...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-family/troubleshooting-messages-unexpected-results/21251

Solution 11448: Creating a New Stack of Study Cards for Use with the StudyCards™ Application (App).

...n the PC. NOTE: The StudyCards Creator software is not supported on Mac operating systems. To create a new stack, follow the instructions provided below. • Open the StudyCards Creator software. • Select the correct device type and the type of stack to be created. • Click OK to begin the stack...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/product-usage/11448

Solution 37536: TI-Nspire CX Navigator Teacher Software Portfolio Workspace Scrollbar Disappears when Resizing Window.

...he TI-Nspire CX Navigator Teacher Software Portfolio Workspace scrollbar disappears when resizing the window because of an issue identified by our development team. To work around this issue resize the window so that the scrollbar reappears. The development team is aware of this issue and may fi...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-navigator/troubleshooting-messages-unexpected-results/37536

Solution 21370: TI-Nspire™ Family Products Return an Error When Transferring or Opening Documents.

... Why does the TI-Nspire family products return an error when trying to transfer or open documents? Documents created using the TI-Nspire family handheld and computer software are not backwards compatible. This means that documents saved using the TI-Nspire family handheld and 2.0 operating syste...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-family/troubleshooting-messages-unexpected-results/21370

Solution 36434: TI-Nspire™ Navigator™ Startup Wizard Prompts Users to Reconfigure an Already Configured Access Point

...artup wizard for the TI-Network Manager prompt me to configure my access point, even though my access point is already configured? When updating handhelds using the Start Up screen, the System Startup Wizard opens after the access point is connected, even if the access point is already configured...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-navigator/troubleshooting-messages-unexpected-results/36434

Solution 11439: Installing TI NoteFolio™ Creator Plug-in in Microsoft® Word 2003.

...03, check that the converter file, TINoteFolioConverter.dll, is also present in the NoteFolio install folder. This file may need to be registered as well as the plug-in file, NoteFolio.dll. To register these files: • Open c:\program files\TI Education\TI NoteFolio Creator. • Open a separate win...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/product-usage/11439

Solution 36034: Troubleshooting The "Another Instance of TI-Nspire Navigator Teacher Software is Already Running" Error Message

..."Another Instance of TI-Nspire Navigator Teacher Software is Already Running" when opening the TI-Nspire Navigator software, please follow the steps below. If you already have a version of the TI-Nspire Navigator Teacher Software open (such as the CAS version, or any other version), please close ...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-navigator/troubleshooting-messages-unexpected-results/36034

Solution 22131: Copying Variables Names With the Copy and Paste Command on the TI-Nspire™ Family Products Returns Syntax Error.

... when using the copy and paste command with named lists in Lists and Spreadsheets? When using the copy and paste function to copy a formula from one cell to another with named lists, the copy and paste command will copy everything including the variable at the beginning. For example:(variable)=(f...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-family/troubleshooting-messages-unexpected-results/22131