Education Technology
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Solution 11449: Inserting an Image on a Study Card using the TI StudyCards™ Creator Software.

...or more advanced graphic editing needs, use a dedicated graphics editor.Caution: When adding more than one image to a page, ensure that there is adequate spacing to separate the images. If the images overlap, intersect, or touch each other in any way, the StudyCards software displays the foll...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/product-usage/11449

Solution 39897: Opening Downloaded TNS Documents using the TI-Nspire™ Apps for iPad® on iOS 13.

...e you wish to download [Tap the link] and then click [Download]2) Once the download is complete [Tap Home] then [Swipe Down] and type "Files" without quotes in the search field and open [Files] by pressing [Enter].3) Once "Files" is open [Tap the file] you downloaded.4) [Tap Share] then select th...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/product-usage/39897

Solution 39338: Enabling TI-Nspire CX Navigator Functionality in the TI-Nspire CX Premium Teacher Software.

...yed out click [File] [Settings] [Handheld Type] then select [TI-Nspire CX / TI-Nspire CX II]. You will next be prompted to close the software choose [Quit Now] then re-launch the software and the option should be available.If you enabled this mode by accident and want to disable it follow the ste...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/product-usage/39338

Solution 37517: TI-Connect CE on Mac® OSX Drop-Down options for CSV are missing from Send Dialog.

...reen Mode when sending CSV files. Our development team is aware of this issue and it may be corrected in a future release of the product. If you have questions about the information listed above, please contact TI-Cares for additional assistance. Solution 37517: TI-Connect CE on Mac® OSX Drop-Do...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/product-usage/37517

Solution 37816: What are the capabilities of the on-board components on the TI-Innovator™ Hub?

...nto the TI-Innovator™ Hub? For more details, please refer to the TI-Innovator™ System eGuide. To access the eGuide, please click on [View]. If you require further assistance please contact TI-Cares for support at 1-800-TI-CARES (1-800-842-2737) or Send us an E-Mail. Solution 37816: What are the...
https://education.ti.com/en/customer-support/knowledge-base/ti-innovator-technology/general-information/37816

Solution 38075: TI-Nspire CX Family List and Spreadsheets does not sort Radical Entries as Expected.

... the TI-Nspire CX CAS radical entries sort as expected. For example, the below list is sorted in ascending order you will notice that instead of the square root of 4 being listed after 1 it is instead listed at the bottom:    If you place an equal sign before the square root of 4 list and spreads...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-family/troubleshooting-messages-unexpected-results/38075

Solution 37817: What are the capabilities of the TI-Innovator™ Hub I/O Modules available from TI?

...e for classroom activities, please contact TI-Cares and provide your feedback. Please Note: Texas Instruments Customer Support is available to answer questions about the products that are sold directly through our Educational Products Dealers or the TI Online Store. For components purchased elsew...
https://education.ti.com/en/customer-support/knowledge-base/ti-innovator-technology/general-information/37817

Solution 35354: Loading Background Images to TI-SmartView™ For the TI-84 Plus Family Software.

...tion graphing calculator. The handheld has the capability of displaying custom images in the background for graphs. If an update to the software is required, please fill out our TI Cares Customer Assistance Form for further assistance. To load background images within the TI-SmartView software, f...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/product-usage/35354

Solution 37516: TI-Connect CE Displays Invalid Error when Transferring Files to Calculator.

...cale your image to smaller size. Our development team is aware of this issue and it may be correct it in a future release of the product. If you have questions about the information listed above, please contact TI-Cares for additional assistance. Solution 37516: TI-Connect CE Displays Invalid E...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/product-usage/37516

Solution 36822: TI-Nspire™ CX Handheld Battery Icon Displays it is Charging when Disconnected.

...vigator Wireless Network Adapter while charging. This is normal and the icon will change to the correct icon after a short period of time.If you have questions about the information listed above, please contact TI-Cares for additional assistance. Solution 36822: TI-Nspire™ CX Handheld Battery Ic...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-family/troubleshooting-messages-unexpected-results/36822

Solution 36996: Unable to drag and drop a screen capture from TI-Connect CE™ to your Mac® desktop.

Solution 36996: Unable to drag and drop a screen capture from TI-Connect CE™ to your Mac® desktop. Solution 36996: Unable to drag and drop a screen capture from TI-Connect CE™ to your Mac® desktop. global Solution 36996: Unable to drag and drop a screen capture from TI-Connect CE™ to your...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/product-usage/36996

Solution 37075: Attempting to Update a TI-Nspire Family Handheld via Unit to Unit Transfer Displays the Error: "Receiver has a newer OS and can not load this OS."

... the latest version available on education.ti.com please download the version available at the URLs below: TI-Nspire CX TI-Nspire CX CAS If you have questions about the information listed above, please contact TI-Cares for additional assistance. Solution 37075: Attempting to Update a TI-Nspire ...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-family/troubleshooting-messages-unexpected-results/37075

Solution 37255: Troubleshooting a TI-Nspire or TI-Nspire CAS Clickpad or Touchpad Calculator That Will Not Turn On or Function Properly.

...y. 3) Please try options 1, 2, 3, and 4 in that order. 4) TI-Nspire family model maintenance options 2 and 4 from the troubleshooting steps above require that the OS be reinstalled. The reset menu will only display if the calculator is off and batteries have been removed/replaced as described a...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-family/troubleshooting-messages-unexpected-results/37255

Solution 34938: Troubleshooting Steps for the TI-Nspire™ Apps for iPad®.

...ox before deleting the App. This way you will then be able to recover your files once you have reinstalled the TI-Nspire App for iPad®. If you have questions about the information listed above please contact TI-Cares for additional assistance. Solution 34938: Troubleshooting Steps for the TI-N...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/product-usage/34938

Solution 34111: Adding Dropbox Folders to TI-Nspire™ Apps for iPad®.

...r when a folder is open from within the App. If a folder does contain .TNS files you will see them appear when the folder is opened.    If you have questions about the information listed above please contact TI-Cares for additional assistance. Solution 34111: Adding Dropbox Folders to TI-Nspir...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/product-usage/34111

Solution 30390: TI-Nspire™ Navigator™ Wireless Cradles and Wireless Network Adapters Handheld Display Indicator States Meaning.

...stem. If you need additional assistance with other components of the TI-Nspire Navigator System please visit Knowledgebase Article #30332.  If you require additional assistance please contact TI-Cares. Solution 30390: TI-Nspire™ Navigator™ Wireless Cradles and Wireless Network Adapters Handheld...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-family/troubleshooting-messages-unexpected-results/30390

Solution 28493: Calculating the Reduced Row Echelon Form (rref) of a Matrix Using the TI-Nspire™ Family Products.

...mple, follow the steps below.   1) Press [home] and insert the Calculator Application. 2) Press [menu] [7] [1] [1]. 3) For this example, let rows equal to 2 and columns equal to 3. 4) Press [tab] down to "OK" and press [enter]. 5) Press [5] [tab] [(-)] [3] [tab] [1] [6]. 6) Press [tab] [(-)]...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-family/product-usage/28493

Solution 31331: Augmenting Column Dimensions of a Matrix using the TI-Nspire™ Family Handhelds.

... using the TI-Nspire family handhelds? The column augment function returns a new matrix that is Matrix2 appended to Matrix1. The matrices must have equal column dimensions, and Matrix2 is appended to Matrix1 as a new row. Does not alter Matrix1 or Matrix2. The example below demonstrates how to ...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/computer-software-installation-activation/31331

Solution 30110: Correcting the Error "Non 7 zip archive" When Installing TI-Nspire™ Family Software.

...e instructions at the web links listed below that matches your web browser: Internet Explorer Firefox Google Chrome Safari Please Note: If you require assistance with any of the information listed in the above web links above please contact the websites support for assistance. In addition if...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/computer-software-installation-activation/30110

Solution 28350: Implicit Partial Differentiation on the TI-Nspire™ CAS Products.

...( command is only available on the TI-Nspire CAS products which incorporates Computer Algebra System (CAS). The syntax is as indicated below: impDif(Equation, Var, dependVar[,Order]) Where the order defaults to 1. impdif( computes the implicit derivative for equations in which one variable is def...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-family/product-usage/28350

Solution 22172: Troubleshooting TI-SmartView™ Software Displaying a Splash Screen and Failing to Load.

...ou to get a virus while the protection is turned off. It is recommended that you contact the Administrator or school IT for assistance.For additional questions regarding your TI-SmartView Software please contact the TI-Cares Customer Assistance form. Solution 22172: Troubleshooting TI-SmartView™...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/computer-software-installation-activation/22172

Solution 13061: Basics Steps for Creating Text Files Using the NoteFolio™ Creator Software.

... 7) Type the text or paste it from another application. 8) Connect the calculator to the computer. 9) Click Send to Device 10) A window will appear requesting a file name. Type the name and click OK. Please Note: A Select Calculator window may appear If so, when the correct calculator model shows...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/product-usage/13061

Solution 38458: TI-Innovator™ Sketch version dialog shows an empty version after a Sketch upgrade or downgrade.

...may use these two workarounds:1) Disconnect and reconnect the TI-Innovator Hub.or2) Open the "Check TI-Innovator Hub" dialog twice.For any additional questions regarding your TI-Innovator please contact the TI-Cares Customer Assistance form. Solution 38458: TI-Innovator™ Sketch Version Dialog Sh...
https://education.ti.com/en/customer-support/knowledge-base/ti-innovator-technology/troubleshooting-messages-unexpected-results/38458

Solution 14326: Troubleshooting a TI ViewScreen™ Panel That Will Not Display Properly.

...panel into the calculator. Turn the calculator on. Adjust the gray contrast knob to comfortable viewing contrast. If you require additional assistance please contact TI-Cares. Solution 14326: Troubleshooting a TI ViewScreen™ Panel That Will Not Display Properly. ...
https://education.ti.com/en/customer-support/knowledge-base/data-collection-accessories/troubleshooting-messages-unexpected-results/14326

Solution 12148: Meaning of the @n Notation in an Answer on the TI-89 Family, TI-92 Family, and Voyage™ 200 Graphing Calculators.

....Each time an answer containing a constant is calculated the calculator assign a number to the constant. That number will increase by 1 for each subsequent answer until the history area of the Home screen is cleared. When an arbitrary integer occurs multiple times in the same session, each occurr...
https://education.ti.com/en/customer-support/knowledge-base/other-graphing/product-usage/12148