Solution 38458: TI-Innovator™ Sketch Version Dialog Shows an Empty Version after a Sketch Upgrade or Downgrade.
Why does the TI-Innovator™ Sketch version dialog show an empty version after a Sketch upgrade or downgrade?
If the TI-Innovator Sketch version dialog shows an empty version after a Sketch upgrade or downgrade you may use these two workarounds:
1) Disconnect and reconnect the TI-Innovator Hub.
2) Open the "Check TI-Innovator Hub" dialog twice.
For any additional questions regarding your TI-Innovator please contact the TI-Cares Customer Assistance form.