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Solution 38458: TI-Innovator™ Sketch Version Dialog Shows an Empty Version after a Sketch Upgrade or Downgrade.

Why does the TI-Innovator™ Sketch version dialog show an empty version after a Sketch upgrade or downgrade?

If the TI-Innovator Sketch version dialog shows an empty version after a Sketch upgrade or downgrade you may use these two workarounds:

1) Disconnect and reconnect the TI-Innovator Hub.
or
2) Open the "Check TI-Innovator Hub" dialog twice.

For any additional questions regarding your TI-Innovator please contact the TI-Cares Customer Assistance form.