Education Technology
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Solution 28790: Creating Programs Using the TI Connect™ Software for Mac®.

... graphing calculator using the TI Connect software for Mac®, the TI Data Editor application must be used. For a full list of all calculators and Mac® operating systems supported for use with the TI Connect software for Mac®, visit the TI Connect Software website. Follow the steps below to create ...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/product-usage/28790

Solution 38064: TI-Nspire handheld may lock up when running multiple programs while Lab Cradle and the TI-Innovator™ Hub are connected.

...andheld may lock up when running multiple programs while Lab Cradle and the TI-Innovator Hub are connected because of an issue identified by our development team.If the handheld locks up you can fix issue issue by unplugging the Lab Cradle. Solution 38064: TI-Nspire handheld may lock up when run...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-family/troubleshooting-messages-unexpected-results/38064

Solution 26653: Sending, Receiving (Collecting) and Deleting TI-Nspire™ Documents Using the TI-Nspire CX Premium Software or TI-Nspire Navigator™ System.

... system hardware. If this functionality is not enabled please follow the steps in KB#39338. To send documents using the TI-Nspire Navigator system: • Open the Document you wish to send, if it is not already open. • Click [Begin Class], if you have not already, to start a class session. • Click on...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/product-usage/26653

Solution 31411: Resolving Internet Connection Loss After Configuring TI-Navigator™ Network Adapter and Removing TI-Navigator Network Adapter from Classroom Network.

...tions] [Configure Network Adapter] • On the initial TI-Navigator Network Adapter Wizard screen click [Next] • On the screen that follows click the option [Remove this adapter from the TI-Navigator classroom network] then click [Next] • A popup window should appear that prompts you to restart ...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-navigator/troubleshooting-messages-unexpected-results/31411

Solution 11471: Capturing and Enlarging Calculator Screen Shots Using TI Connect™ for Mac® OS X .

...o capture screen snapshots from a particular calculator: 1) Connect the device to the computer and make sure the screen to be captured is visible. 2) Open TI Device Explorer and press the screen capture toolbar icon. A window will pop up containing the screen snapshot. This snapshot can be select...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/product-usage/11471

Solution 30332: Troubleshooting and Setting up the TI-Nspire™ Navigator™ System.

...es listed below: Software: For assistance installing or troubleshooting the TI-Nspire Navigator Teacher Software please visit Troubleshooting issues opening or installing the TI-Nspire Navigator Teacher Software. TI-Nspire Navigator Access Point: If you require assistance setting up the TI-Nsp...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-navigator/troubleshooting-messages-unexpected-results/30332

Solution 11461: TI-SmartView™ Scripts Using Y= Editor Give Unexpected Results.

...hese applications change the functionality of the Y= editor, any script actions that access the Y= editor while the apps are running may not work properly.To quit the Transformation Graphing application, follow the steps below:• Press the [APPS] key• Select the Transformation Graphing App (Tr...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/product-usage/11461

Solution 11451: Types of StudyCards Stacks that can be Created with the TI StudyCards™ Creator Software.

... study cards. • Self-check with Levels: single-answer study cards with varying degrees of difficulty. • Multiple-Choice: study cards that present the opportunity to choose among two or more answers. • Multiple-Choice with Levels: multiple-choice study cards with varying degrees of difficulty. For...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/product-usage/11451

Solution 21251: Troubleshooting Error Messages Received during Data Collection Using the TI-Nspire™ Family.

...xam, the Press-to-Test feature must be used. Please Note: Texas Instruments recommends all TI-Nspire family users update the handheld to the latest operating system. To activate Press-to-Test mode via the handheld: 1) If the TI-Nspire family calculator is on, turn it off. With the handheld ...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-family/troubleshooting-messages-unexpected-results/21251

Solution 11448: Creating a New Stack of Study Cards for Use with the StudyCards™ Application (App).

...e StudyCards App, the StudyCards Creator software will need to be installed on the PC. NOTE: The StudyCards Creator software is not supported on Mac operating systems. To create a new stack, follow the instructions provided below. • Open the StudyCards Creator software. • Select the correct d...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/product-usage/11448

Solution 37536: TI-Nspire CX Navigator Teacher Software Portfolio Workspace Scrollbar Disappears when Resizing Window.

... TI-Nspire CX Navigator Teacher Software Portfolio Workspace scrollbar disappears when resizing the window because of an issue identified by our development team. To work around this issue resize the window so that the scrollbar reappears. The development team is aware of this issue and may fix ...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-navigator/troubleshooting-messages-unexpected-results/37536

Solution 11442: Saving NoteFolio™ Files Using the NoteFolio Creator Software Plug-in for Microsoft® Word.

...gin for Microsoft® Word? If a NoteFolio file created with the NoteFolio Creator software is 62 kilobytes (KB) or larger in size, the file cannot be opened and saved using the NoteFolio Creator software plugin for Microsoft® Word. If the user is looking to open a NoteFolio file larger than 62 K...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/product-usage/11442

Solution 36434: TI-Nspire™ Navigator™ Startup Wizard Prompts Users to Reconfigure an Already Configured Access Point

...gure my access point, even though my access point is already configured? When updating handhelds using the Start Up screen, the System Startup Wizard opens after the access point is connected, even if the access point is already configured. You can safely proceed through the wizard without making...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-navigator/troubleshooting-messages-unexpected-results/36434

Solution 21851: TI-Nspire™ Handheld Shows an "Invalid Keypad" Error When Attempting to Insert the TI-Nspire™ Native Mode Keypad or the Device OS is Deleted While the Device is in Press-to-Test Mode.

...ectUSB or Silverlink cable. - Connect the device to the PC via a DirectUSB or Silverlink cable. - Using TI-Connect, get a directory, then drag and drop L1 from the calculator to the computer's desktop. - Using TI-Connect, drag the L1 file from the computer's desktop back to TI-Connect and replac...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-family/troubleshooting-messages-unexpected-results/21851

Solution 11439: Installing TI NoteFolio™ Creator Plug-in in Microsoft® Word 2003.

... NoteFolio plug-in in Microsoft® Word 2003: • Make sure that Microsoft® Word 2003 is installed to the default location. • Make sure TI Connect™ is properly installed. If the TI Tools Menu still does not show up in Microsoft® Word 2003, check that the converter file, TINoteFolioConverter.dll, is...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/product-usage/11439

Solution 35715: Review Workspace Not Displaying Responses and Student Panel Displays Blank in the TI-Nspire™ Navigator™ Teacher Software.

... • Select an existing Quick Poll from either the Portfolio or the Review Workspace Page Sorter that displays the student data in the Student Panel. • Open the Student Panel and sort the data by student name or time. • Then go back to the Quick Poll that showed the blank Student Panel.  The data i...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-navigator/troubleshooting-messages-unexpected-results/35715

Solution 11436: Transferring Files from the CellSheet™ App to Microsoft® Excel.

... Excel.2) Type data in the CellSheet App and save it on the calculator.3) Connect the calculator to the computer using the TI Connectivity cable.4) Open the CellSheet Converter software on the computer and click on File, Add, From Device. Select the file to add from the Device Explorer window...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/product-usage/11436

Solution 36034: Troubleshooting The "Another Instance of TI-Nspire Navigator Teacher Software is Already Running" Error Message

...Software is already running"? If you are getting the error message "Another Instance of TI-Nspire Navigator Teacher Software is Already Running" when opening the TI-Nspire Navigator software, please follow the steps below. If you already have a version of the TI-Nspire Navigator Teacher Software ...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-navigator/troubleshooting-messages-unexpected-results/36034

Solution 34011: Unable to Select the Transfer Tool Within the TI-Nspire Navigator Software.

...rmally, to access the TI-Nspire Navigator Transfer Tool, within the menu bar, go to Tools >> Transfer Tool.  However, if you have begun a class, this option will be greyed out. To send files using the Transfer Tool again, you would need to end the class first. Alternatively, if you still have th...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-navigator/troubleshooting-messages-unexpected-results/34011

Solution 11176: Locating the Driver for the TI Connectivity Cable USB.

... TI Connectivity Cable USB: the Standard-A to Mini-B USB Cable and the Silver USB Cable for Windows/Mac. By default, the drivers for both cables are copied to the computer during the installation of the TI Connect™ software. However, if the computer is still having problems locating the driver fi...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/product-usage/11176

Solution 11153: Inserting a TI Connect™ Screen Image into a Microsoft® Word Document.

...onstrate how to paste a screen image into a Microsoft® Word document using TI Connect.• Display the picture on the graphing calculator that is to be copied to the computer.• Connect the calculator and PC using a TI Connectivity cable.• Start the TI Connect software and click on the TI ScreenCapt...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/product-usage/11153

Solution 11149: Downloading Calculator Software Applications (Apps) Using the TI-GRAPH LINK™ Software for Windows®.

...lick on the "Link" menu and select a COM port to use. • Click on the "Link" menu again, scroll down to "Cable Type" and select the correct cable from options listed. • Click on the "Link" menu again and select "Send Flash Software", "Applications and Certificates". A "Send Flash Software to" wind...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/product-usage/11149

Solution 11470: Canceling Transfers on the TI Connect™ Software for Windows®.

... Chrome Apps Knowledge Base Knowledge Base Search How do I cancel transfers within the TI Connect software? There are two options to canceling transfers within the TI Connect software. Transfers can be cancelled when the current data file is done sending or transfers c...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/product-usage/11470

Solution 29931: Connecting Fifteen or More TI-Nspire™ Lab Cradles Freezes the TI-Nspire Software.

...n potentially freeze. Products Affected:Found on TI-Nspire Teacher Software, 3.1.0.392OSes Affected:Found on Windows 7 64 bit  Problem Description: • Open Nspire TE• Connect 3 Belkin hubs with 15 Lab Cradles.• Expected: All Lab Cradles are connected and an OS can be transferred.• Actual: Nspire i...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-family/troubleshooting-messages-unexpected-results/29931

Solution 40476: Using Texas Instruments Software During an Exam in an Environment with Intermittent, Low, or No Internet Access.

...hould I follow if I would like to use Texas Instruments Software for an Exam in an Environment with Intermittent, Low, or No Internet Access?  • Desktop Software: An initial internet connection is required to install and Sign In to the license & entitlement server. This established a session that...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/product-usage/40476