Solution 34501: Resolving Issues with TI-NoteFolio™ Creator and TI-Connect™ 4.0.
... with the uninstallation process. 5) Once TI-Connect 4.0 is uninstalled you can download and install the TI-Connect 1.6.1 version by clicking the attachments link at the top right or bottom of the webpage. Please Note: Steps to install this version can be found in KnowledgeBase Article #32571....https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/troubleshooting-messages-unexpected-results/34501
Solution 37421: TI-SmartView CE for the TI-84 Plus Family not Responding to User Input or Responding Correctly.
...e steps below if the TI-SmartView CE for the TI-84 Plus Family is not responding to user input or responding correctly: 1) Within the emulator click [Actions] then [Restore Default Emulator State] 2) In the window that appears click [Restore]. If the issue still occurs try the steps below: Windo...https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/troubleshooting-messages-unexpected-results/37421
Solution 11279: Calculating Present Value on the BA Real Estate™.
...? The following example demonstrates how to calculate present value on the BA Real Estate. Example: How much money must be deposited into a savings account paying 0.5% compounded at the end of each year to have $10,000 in 20 years? 1. Press [2ND] [BGN/END] until the BGN indicator disappears. ...https://education.ti.com/en/customer-support/knowledge-base/financial-calculators/product-usage/11279
Solution 39460: Texas Instruments Software Displays Small or Tiny Fonts on Windows 10.
... [OK] • Click [Apply] then [OK] in the properties window then try to launch the software. If the suggestions do not alleviate the problem, please contact TI-Cares for additional assistance. Solution 39460: Texas Instruments Software Displays Small/Tiny Fonts, Windows or Keys on Windows 10. ...https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/troubleshooting-messages-unexpected-results/39460
Solution 38896: TI-Nspire CX Family Software Display's Blank Window when .tns Document contains LUA script or Widget.
...his issue please follow the steps below: 1) Close the .tns document by clicking [File] [Close] or by using the key combination: Windows: [Ctrtl]+[W] Mac: [Command]+[W] 2) After the document is closed click [File] [Open Document...] then navigate to the file location, highlight it and click [Open]...https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/troubleshooting-messages-unexpected-results/38896
Solution 38675: TI-Smartview CE Save Emulator State is Greyed-Out.
...iew] [Emulator Model] [TI-84 Plus CE] Once you have switched to the above mode you can save the Emulator State by following the steps below: • Click [Actions] [Save Emulator State] Please see the TI-Smartview CE Online Help Guide for additional information Solution 38675: TI-Smartview CE Save Em...https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/troubleshooting-messages-unexpected-results/38675
Solution 38460: TI-Nspire Software is displayed with tiny fonts that can be unreadable with high resolution screens while the "check for upgrades and notifications" dialog box is opened.
...he reported problem and may be resolved at the earliest in a future release.For any additional questions regarding your TI-Nspire Software please contact the TI-Cares Customer Assistance form. Solution 38460: TI-Nspire Software is Displayed with Tiny Fonts that can be Unreadable with High Resolu...https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/troubleshooting-messages-unexpected-results/38460
Solution 37422: TI-SmartView CE for the TI-84 Plus Family Keypresses Registered in Key Press History but are Sometimes Not Registered in Emulator
...sed before the issue occurred), and then proceed with the rest of your keypresses. If the issue persists or you would like further support please contact TI-Cares for additional assistance. Solution 37422: TI-SmartView CE for the TI-84 Plus Family Keypresses Registered in Key Press History but a...https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/troubleshooting-messages-unexpected-results/37422
Solution 38457: TI-Nspire CX™ software crashs while navigating from the file selection window.
...reported problem and may be resolved at the earliest in a future release.For any additional questions regarding your TI-Nspire CX Software please contact the TI-Cares Customer Assistance form. Solution 38457: TI-Nspire CX™ Software Crashes while Navigating from the File Selection Window. ...https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/troubleshooting-messages-unexpected-results/38457
Solution 37756: TI-Smartview CE™ Emulator is unresponsive.
...c program, it may not be responsive to new inputs. To restore the emulator please try the steps below: 1) Press [On] to break the program 2) Switch back to the Emulator Explorer and refresh contents Please Note: The below step will clear all data off the TI-Smartview CE emulator. 3) Reset the em...https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/troubleshooting-messages-unexpected-results/37756
Solution 18169: Finding the New Monthly Payment and APR of a Re-financed Loan Using the BA Real Estate™.
...press [TERM] [CPT] [FV] to find the loan balance. The calculator yields -195,326.44. The balance is $195,326.44. • Press [+/-] [LOAN] [0] [FV] to replace the original loan amount and to clear FV. • Enter 30 and press [TERM]. • Enter 8.5 and press [I%]. • Press [CPT] [PMT] to compute the new month...https://education.ti.com/en/customer-support/knowledge-base/financial-calculators/product-usage/18169
Solution 37537: TI-Nspire Family Software Takes Longer to Launch then Normal on Computers that meet System Requirements.
...software may take longer to launch then normal on computers that meet the system requirements in situations where the computer does not have internet access or connects via a proxy. To correct this issue, verify the proxy is configured correctly so the TI-Nspire Family software can communicate w...https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/troubleshooting-messages-unexpected-results/37537
Solution 29992: Content Pane not Showing the Content of the selected Handheld in TI-Nspire™ Software.
...selected HH in Resource Pane after an OS install. OSes Affected: Win 7 Ultimate SP1 64 bit Problem Description: Steps:• Launch the TI-Nspire Software activated with Chinese license .• Using the transfer tool, transfer an OS to connected CM-C Handhelds.• When the HHs enumerate after the OS install...https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/troubleshooting-messages-unexpected-results/29992
Solution 11174: Correcting the Error Messages Cannot Establish a Valid Connection and New Hardware Found when Using the TI Connectivity Cable USB with the TI Connect™ Software.
... check under Universal Serial Bus devices.7) Right-click USB TI-GRAPH LINK and select Uninstall....8) Click OK.9) In the Device Manager window, click Action.10) Click Scan for hardware change. Windows 2000 will install the USB driver automatically.11) Open the Universal Serial Bus controllers fol...https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/troubleshooting-messages-unexpected-results/11174
Solution 11157: Correcting the "Link Transmission Error" When Using the TI-GRAPH LINK™ Software for Windows®.
...number of reasons. To test the connectivity between calculator and computer, perform a screen capture using the "Get Screen" command (which can be accessed from the "Link" menu). If several attempts at screen capture still produce a Link Transmission Error, check the following:1) Connectivity...https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/troubleshooting-messages-unexpected-results/11157
Solution 11488: Definition of the Error Message "The software you are installing has not passed Windows® Logo testing" When Installing the TI Connect™ Software Using a TI Connectivity Kit USB Cable.
... the correct operation of your system either immediately or in the future. Microsoft® strongly recommends that you stop this installation now and contact the hardware vendor for software that has passed Logo testing. This message indicates that the driver for the Silver USB Cable for Windows®/Mac...https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/troubleshooting-messages-unexpected-results/11488
Solution 16249: Resetting the TI-SmartView™ Emulator Software.
... How can I reset the TI-SmartView emulator software? Resetting the emulator software returns the emulator to the TI-84 Plus Silver Edition factory-default settings. The key press history is cleared. Any open scripts are stopped, but remain open. The key press history pane and the tri-mo...https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/troubleshooting-messages-unexpected-results/16249
Solution 10752: Resolving Error 1721 when Installing a Texas Instruments Software Product.
...are Product. website Home | Computer Software, iPad and Chrome Apps Knowledge Base Knowledge Base Search How can I correct Error 1721 when installing a Texas Instruments software prod...https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/troubleshooting-messages-unexpected-results/10752
Solution 12418: Known Third-Party Software Programs that Conflict with TI-GRAPH LINK™ Software and TI Connect™ on a Windows® Environment.
...ith TI-GRAPH LINK and TI Connect Software. • HotSync®- This program is a software driver that allows Palm Pilot organizers to connect to a computer.• ActiveSync- this is a software driver that allows Visor Palm-Top Organizers to connect to a computer.• IrMon- This is an infrared communications mo...https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/troubleshooting-messages-unexpected-results/12418
Solution 28492: Resolving the Error "MSI launch conditions failed - installation aborted" When Installing the TI-Nspire™ Family or TI-SmartView™ Family Software.
...on of the TI-Nspire family or TI-SmartView family software from the computer before installing the updated version. If the error persists, please contact TI-Cares. Solution 28492: Resolving the Error "MSI launch conditions failed - installation aborted" When Installing the TI-Nspire™ Family or ...https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/troubleshooting-messages-unexpected-results/28492
Solution 27190: Resolving Error Messages Saying That There Is A Problem With The Connectivity Library
...g your current TI-Nspire Software.3) Close all open software on the computer then reboot the computer. 4) Verify you are logged into an Administrator account on the computer. 5) Verify your firewall or anti-virus software is not blocking your TI-Nspire Software.Please Note: If you are unsure how ...https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/troubleshooting-messages-unexpected-results/27190
Solution 10671: Using Purchase Orders (POs) or Tax Exemption Numbers for Products Purchased on the TI Online Store.
...earch Can I use a Purchase Order (PO) or a Tax Exemption Number for products purchased on the TI Online Store? The TI Online Store can only accept credit cards as a method of payment. The online store doesn't have the purchase order option or the tax exempt option. For purchase orders, ...https://education.ti.com/en/customer-support/knowledge-base/all-other-products/purchase-check-order-status/10671
Solution 26033: TI-Nspire™ Family Computer Software Doesn't Open When Double-Clicking on a TI-Nspire Family Document (.tns file).
...lder, select the "TI-Nspire CAS-TE.exe" file and click “Open”. Please Note: This folder path is for Windows® Vista 64-bit and for the TI-Nspire CAS Teacher software. This path may be slightly different if a different version of the Windows® operating system or a different version of the TI-Nspire...https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/troubleshooting-messages-unexpected-results/26033
Solution 25650: TI-Nspire™ CAS Computer Software Recognized as "Suspicious.Lop" Risk by the Norton (Symantec) Antivirus Software.
...pplication quarantined, because you haven’t updated your virus definition yet, please report it to the call center 800-842-2737 (800-TI-CARES) or contact ti-cares@ti.com for instructions on how to recover. Solution 25650: TI-Nspire™ CAS Computer Software Recognized as "Suspicious.Lop" Risk by t...https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/troubleshooting-messages-unexpected-results/25650
Solution 26130: USB Hub Stops Working When Using TI Connect-to-Class™ Software.
...plication. If the application does not exit, end the process using Windows Task Manager. Unplug all USB hubs, wait a minute, and plug them back into the computer. To better avoid this issue in the future: Do not daisy chain the USB hubs. Use only the USB hubs shipped with th...https://education.ti.com/en/customer-support/knowledge-base/all-other-products/troubleshooting-messages-unexpected-results/26130