Education Technology
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Solution 35699: TI-Nspire™ CX Family Handheld Battery Performance in a TI-Npire™ Navigator™ Classroom.

...Vernier probes and sensors used with Easy Link require lots of power to operate. This combined with higher current requirements for 5GHz operation  leads to quicker battery drain (around 4 hours). Products Affected: TI-Nspire™ CX. OS' Affected: TI-Nspire handheld OS. Action:  Following are the...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-family/troubleshooting-messages-unexpected-results/35699

Solution 36395: TI-Nspire™ Navigator™ Teacher Software Version 3.9 Student Responses Lost When Using Group/Ungroup Feature

... If a student is taking an assessment and uses the Group/Ungroup feature to group or ungroup pages within an assessment, the software is unable to grade the assessment correctly. To avoid this issue, pease inform students to not use the Group/Ungroup feature while taking an assessment.If you h...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-navigator/troubleshooting-messages-unexpected-results/36395

Solution 35674: Steps to Replace a TI-Nspire™ Navigator™ Access Point Applying Configuration of Existing TI-Navigator System.

...pdate the new access point with your classroom configuration. Please Note: When asked to select a file make sure to select the same file that you had saved from the older access point. • The access point will take a minute or so to apply the configuration. It will disconnect during this proces...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-navigator/troubleshooting-messages-unexpected-results/35674

Solution 11472: Capturing a Calculator Screen Using the TI Connect™ Software for Windows® .

...t™ Software for Windows® . website Home | Computer Software, iPad and Chrome Apps Knowledge Base Knowledge Base Search How can I capture the screen of a calculator using the TI Connec...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/product-usage/11472

Solution 36856: Updating the Operating System on Multiple TI-Nspire™ CX Handhelds using the TI-Nspire Teacher Family Software.

...ll documents on the handheld before updating its operating system (OS). Updating the OS does not replace or remove previously saved documents.• Download the latest version of TI-Nspire CX or TI-Nspire CX CAS handheld operating system.• Connect the handhelds to the computer via USB cable or TI-Nsp...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-family/troubleshooting-messages-unexpected-results/36856

Solution 11471: Capturing and Enlarging Calculator Screen Shots Using TI Connect™ for Mac® OS X .

...I Connect™ for Mac® OS X . website Home | Computer Software, iPad and Chrome Apps Knowledge Base Knowledge Base Search How can I capture and enlarge the screen shot of a calculator wi...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/product-usage/11471

Solution 36815: TI-Nspire CX Handheld Display Brightness Fluctuates During Data Collection.

...es during data collection each time the data collection sensor takes a sample this means that the battery on the handheld is critically low and the cradle battery is full.This issue may also occur if using a sensor that draws more power, such as the CO2 Gas Sensor or CBR2 Motion sensor.To avoid t...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-family/troubleshooting-messages-unexpected-results/36815

Solution 30332: Troubleshooting and Setting up the TI-Nspire™ Navigator™ System.

...int: If you require assistance setting up the TI-Nspire Navigator Access Point for the first time or at the beginning of the school year please visit Adding an Access Point for Use with the TI-Nspire Navigator System. If you have previously setup your TI-Nspire Navigator Access Point but are hav...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-navigator/troubleshooting-messages-unexpected-results/30332

Solution 11451: Types of StudyCards Stacks that can be Created with the TI StudyCards™ Creator Software.

...dyCards™ Creator Software. website Home | Computer Software, iPad and Chrome Apps Knowledge Base Knowledge Base Search What types of study cards can I create with the TI StudyCards cr...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/product-usage/11451

Solution 11448: Creating a New Stack of Study Cards for Use with the StudyCards™ Application (App).

...yCards™ Application (App). website Home | Computer Software, iPad and Chrome Apps Knowledge Base Knowledge Base Search How can I create a new stack of study cards for the StudyCards A...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/product-usage/11448

Solution 37536: TI-Nspire CX Navigator Teacher Software Portfolio Workspace Scrollbar Disappears when Resizing Window.

... this issue and may fix it in a future release of the product. If you have questions about the information listed above, please contact TI-Cares for additional assistance. Solution 37536: TI-Nspire CX Navigator Teacher Software Portfolio Workspace Scrollbar Disappears when Resizing Window. ...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-navigator/troubleshooting-messages-unexpected-results/37536

Solution 21370: TI-Nspire™ Family Products Return an Error When Transferring or Opening Documents.

Solution 21370: TI-Nspire™ Family Products Return an Error When Transferring or Opening Documents. Solution 21370: TI-Nspire™ Family Products Return an Error When Transferring or Opening Documents. global Solution 21370: TI-Nspire™ Family Products Return an Error When Transferring or Open...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-family/troubleshooting-messages-unexpected-results/21370

Solution 11442: Saving NoteFolio™ Files Using the NoteFolio Creator Software Plug-in for Microsoft® Word.

...ug-in for Microsoft® Word. website Home | Computer Software, iPad and Chrome Apps Knowledge Base Knowledge Base Search Why can I save some NoteFolio files (and not others) using the N...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/product-usage/11442

Solution 11439: Installing TI NoteFolio™ Creator Plug-in in Microsoft® Word 2003.

...n in Microsoft® Word 2003. website Home | Computer Software, iPad and Chrome Apps Knowledge Base Knowledge Base Search How can I install the TI NoteFolio Creator plug-in for Microsoft...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/product-usage/11439

Solution 11436: Transferring Files from the CellSheet™ App to Microsoft® Excel.

...™ App to Microsoft® Excel. website Home | Computer Software, iPad and Chrome Apps Knowledge Base Knowledge Base Search How do I transfer files I created on my calculator with the Cell...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/product-usage/11436

Solution 11184: Plugging a TI Connectivity Cable to a Printer Port.

...y Cable to a Printer Port. website Home | Computer Software, iPad and Chrome Apps Knowledge Base Knowledge Base Search Can I plug a TI Connectivity cable to a printer port to connect ...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/product-usage/11184

Solution 34011: Unable to Select the Transfer Tool Within the TI-Nspire Navigator Software.

...have the class started, you can go to the Class tab and use the options within Tools to select, receive, and delete files from the class. If you need additional assistance sending and receiving files, please visit Knowledgebase Article #26653. For additional help with using the TI-Nspire Navigat...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-navigator/troubleshooting-messages-unexpected-results/34011

Solution 11153: Inserting a TI Connect™ Screen Image into a Microsoft® Word Document.

... Microsoft® Word Document. website Home | Computer Software, iPad and Chrome Apps Knowledge Base Knowledge Base Search The example below will demonstrate how to paste a screen image i...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/product-usage/11153

Solution 11166: Using File Names that Contain Greek Characters with the TI-GRAPHLINK™ Software.

...he TI-GRAPHLINK™ Software. website Home | Computer Software, iPad and Chrome Apps Knowledge Base Knowledge Base Search Can Greek characters be used in files that are transferred using...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/product-usage/11166

Solution 11164: Updating a TI Graphing Calculator's Operating System Using the TI-GRAPH LINK™ Software for Windows®.

...NK™ Software for Windows®. website Home | Computer Software, iPad and Chrome Apps Knowledge Base Knowledge Base Search How do I update my calculator's operating system using the TI-GR...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/product-usage/11164

Solution 11470: Canceling Transfers on the TI Connect™ Software for Windows®.

Solution 11470: Canceling Transfers on the TI Connect™ Software for Windows®. Solution 11470: Canceling Transfers on the TI Connect™ Software for Windows®. global website Home | Computer Software, iP...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/product-usage/11470

Solution 40476: Using Texas Instruments Software During an Exam in an Environment with Intermittent, Low, or No Internet Access.

Solution 40476: Using Texas Instruments Software During an Exam in an Environment with Intermittent, Low, or No Internet Access. global website Home | Computer Software, iPad and Chrome Apps Knowled...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/product-usage/40476

Solution 29950: Install Dictionary Dialog is Displayed on an Unsupported TI-Nspire™ Handheld.

...hen attempting to transfer the Chinese dictionary to a non-China unit, user should receive a "Wrong Handheld type for the OS being sent" message.Instead •On the handheld: Dictionary Install dialog is displayed "Receiving Dictionary install file. Do not unplug cable. Save any open Document." •On t...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-family/troubleshooting-messages-unexpected-results/29950

Solution 11470: Canceling Transfers on the TI Connect™ Software for Windows®.

Solution 11470: Canceling Transfers on the TI Connect™ Software for Windows®. Solution 11470: Canceling Transfers on the TI Connect™ Software for Windows®. global website Home | Computer Software, iP...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/product-usage/40315

Solution 26651: Unable to Login to the TI-Nspire™ Navigator™ Class Session; Error Messages "Communication Failed", "Class Not Started", or "Could Not Login" Displayed

...fy that you have the latest version of TI-Nspire Navigator software and the latest Operating System on your TI-Nspire family handheld.  You may download the latest version of both please visit the TI-Nspire software update webpage. Once you have verified that you have the latest updates, follow t...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-navigator/troubleshooting-messages-unexpected-results/26651