Education Technology
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Solution 26654: TI Connect-to-Class™ Teacher Software Portfolio Files Not Opening or Associating With a Program.

...es or associate with a program? TI Connect-to-Class teacher software Portfolio files and .tns files may not open or associate with TI-Nspire™ family computer software if the appropriate TI-Nspire family computer software is not installed with the latest version on the computer. To resolve this, ...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-family/troubleshooting-messages-unexpected-results/26654

Solution 38058: TI-Innovator™ Hub Vibration Motor runs when you plug it into OUT3.

... it into OUT3? The vibration motor will start vibrating as soon as it is plugged into OUT 3. This is caused because when connected to OUT 3 the motor comes under software control after a ‘CONNECT’ command is executed.When using the motor with OUT 1 and OUT 2 this does not occur and the motor rema...
https://education.ti.com/en/customer-support/knowledge-base/ti-innovator-technology/troubleshooting-messages-unexpected-results/38058

Solution 14983: Exporting a NoteFolio Document (Folio) to an AppVar Using the NoteFolio™ Creator Software

...an AppVar Using the NoteFolio™ Creator Software website Home | Computer Software, iPad and Chrome Apps Knowledge Base Knowledge Base Search Can I export a NoteFolio document as an AppVa...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/product-usage/14983

Solution 28670: Importing Images on the TI-Nspire™ Family Products.

...5) Click Open to insert your selected image.   6) Click on the Save icon or click on File and select Save As to save the TI-Nspire document to the computer. 7) Connect the handheld to the computer and ensure that the USB cable is completely pushed into the TI-Nspire and is a tight fit. If it...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-family/product-usage/28670

Solution 38116: TI-Innovator™ Hub Variation Between Temperature Probe Readings.

...366.965.545.98482.983.455.5The variation is due to lack of calibration in the breadboard sensors. It can also be caused by variation in the supported components (e.g. resistors used with the thermistor).If the activity calls for highly accurate measurements, please use a calibrated sensor like th...
https://education.ti.com/en/customer-support/knowledge-base/ti-innovator-technology/product-usage/38116

Solution 26550: DeSolve Function Returns Incorrect Responses When Solving 2nd-Order Differential Equations Using the TI-Nspire™ CAS Family Products.

...g system and will be corrected once you update to the latest operating system. For more information on using the TI-Nspire CAS handheld and TI-Nspire Computer Link software, please take a look at the TI-Nspire CAS guidebook and the TI-Nspire Computer Link Software guidebook. Solution 26550: DeSo...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-family/product-usage/26550

Solution 32631: Beginning and Ending a Class Session Using the TI-Nspire™ Navigator™ Software.

...tware? A class session is the period of time the TI-Nspire software is active for a specific class. While a class session is running, you can perform communication functions with the selected class. You cannot use software to interact with your class until you begin a class session, and you canno...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-navigator/product-usage/32631

Solution 28730: Grading Unprompted Answer Files Sent By A Student Using The TI-Nspire™ Navigator Family 3.X Software

...nprompted-date" (for example Unprompted-4-15). These answer files, when saved to the Portfolio, will not automatically be graded. Texas Instruments recommends all TI-Nspire Navigator users collect the student answer files via the TI-Nspire Family Navigator software, because student answer files c...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-navigator/product-usage/28730

Solution 28634: Disabling Press-to-Test Mode Using the TI-Nspire™ Navigator™ System.

...spire CX / TI-Nspire CX CAS Navigator Teacher Software for Handhelds version 4.3 and higher lets you change settings on connected handhelds from your computer. The handhelds can be connected through wired or wireless connections. You do not need to start a class session or require students to log...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-navigator/product-usage/28634

Solution 39597: TI-Nspire CX Premium Teacher Software Responds Slowly.

...\TI-Nspire • After entering a path click [OK]. Please Note: If you use the TI-Nspire CX Premium Teacher Software in TI-Nspire CX Navigator mode we recommend setting your database path to the same C:\TI-Nspire folder to avoid database corruption, steps to change this path can be found in KB#32351...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-family/troubleshooting-messages-unexpected-results/39597

Solution 32191: Missing Cradle ID's on the Top of the TI-Nspire™ CX Navigator™ Wireless Network Adapters.

...located on the back of the TI-Nspire CX Navigator Wireless Network Adapter as shown in the image below: If you need additional assistance with other components of the TI-Nspire Navigator System please visit Knowledgebase Article #30332. If you require additional assistance please contact TI-Care...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-navigator/product-usage/32191

Solution 32451: Resolving the Error Message ‘The Handheld Storage Space is Not Large Enough for the OS Update’ when Updating the TI-Nspire™ Family Handheld Operating System.

... displayed. To resolve this issue, you will need to make additional space on your TI-Nspire Family handheld. Either delete or move documents to your computer until you have updated the operating system. The handheld will display an error message 'Transfer failed. Check connection and try again'....
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-family/troubleshooting-messages-unexpected-results/32451

Solution 35156: Attempting to Update a TI-Nspire Family Handheld Displays the Error: [M7] You Cannot Install a Version of the OS that is Older than the Currently Installed Version.

...hat is older than the currently installed version", when attempting to update a TI-Nspire Family handheld Operating System. The TI-Nspire Family of computer software will display the error: "[M7] You cannot install a version of the OS that is older than the currently installed version." when at...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-family/troubleshooting-messages-unexpected-results/35156

Solution 35674: Steps to Replace a TI-Nspire™ Navigator™ Access Point Applying Configuration of Existing TI-Navigator System.

...ormation from your older access point to your newer access point please follow the steps listed below: • With the old access point connected to your computer, launch the TI-Nspire Navigator software and click on [Tools] [Network Manager]. • In ‘Network Manager’ click [Actions] [Save Network Se...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-navigator/troubleshooting-messages-unexpected-results/35674

Solution 20569: Resets and Re-install Operating System Procedures on the TI-Nspire™ Family.

...s will delete the user’s documents, but will not delete the OS. Selecting this option is the same as using the RESET hole on the back of the unit. 4: Complete Format – This will delete the OS and all documents for a total wipe of the handheld. Please Note: That the second and fourth option will r...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-family/troubleshooting-messages-unexpected-results/20569

Solution 21370: TI-Nspire™ Family Products Return an Error When Transferring or Opening Documents.

...es the TI-Nspire family products return an error when trying to transfer or open documents? Documents created using the TI-Nspire family handheld and computer software are not backwards compatible. This means that documents saved using the TI-Nspire family handheld and 2.0 operating system will n...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-family/troubleshooting-messages-unexpected-results/21370

Solution 11442: Saving NoteFolio™ Files Using the NoteFolio Creator Software Plug-in for Microsoft® Word.

...o Creator Software Plug-in for Microsoft® Word. website Home | Computer Software, iPad and Chrome Apps Knowledge Base Knowledge Base Search Why can I save some NoteFolio files (and no...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/product-usage/11442

Solution 11470: Canceling Transfers on the TI Connect™ Software for Windows®.

Solution 11470: Canceling Transfers on the TI Connect™ Software for Windows®. Solution 11470: Canceling Transfers on the TI Connect™ Software for Windows®. global website Home | Computer Software, iP...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/product-usage/40315

Solution 34071: Correcting Idle Message "Waiting for Response" When Using the TI-Nspire™ Family Navigator™ Teacher Software.

...ire CAS Navigator Teacher Software.   This is caused by the software in its attempt to access a different Drive (such as the Floppy Disk Drive) on a computer. This will cause the software to "hang" until the message disappears. This idle time may take up to 3 minutes. To prevent this message fro...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-navigator/troubleshooting-messages-unexpected-results/34071

Solution 20609: Changing the Language on the TI-Nspire™ Family Handheld.

...owledge Base Search How can I change the language on my TI-Nspire or TI-Nspire CAS Handheld? To change the language on a TI-Nspire Handheld, complete the following steps:  1) Press [home] [5] [1]. 2) Press [►]. 3) Using the directional keypad select the language using [▲] or [▼]. 4) Pre...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-family/product-usage/20609

Solution 31351: Installing and Troubleshooting TI-Navigator™ Software.

...oftware Activation Returns an Error C01 or C04. website Home | Computer Software, iPad and Chrome Apps Knowledge Base Knowledge Base Search How do I install and troubleshoot the TI-Na...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/computer-software-installation-activation/31351

Solution 36435: Troubleshooting Quick Poll Images Not Displaying On TI-Nspire™ With Touchpad or TI-Nspire™ With Clickpad

...images from a quick poll displaying on my TI-Nspire with Clickpad or TI-Nspire with Touchpad? Extensive use of handhelds will cause their memory to become fragmented over time. If this happens, images sent in Quick Polls may not be displayed with a badly fragmented memory. Since TI-Nspire with To...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-family/troubleshooting-messages-unexpected-results/36435

Solution 40371: Texas Instruments Software Displays Dialog System Extension Blocked During Install.

...Extension Blocked During Install. global website Home | Computer Software, iPad and Chrome Apps Knowledge Base Knowledge Base Search Why does the Texas Instruments Software dis...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/computer-software-installation-activation/40371

Solution 37875: Steps to install TI-Connect CE on Mac OSX.

Solution 37875: Steps to install TI-Connect CE on Mac OSX. Solution 37875: Steps to install TI-Connect CE on Mac OSX. global Solution 37875: Steps to install TI-Connect CE on Mac OSX. website Home | Com...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/computer-software-installation-activation/37875

Solution 11182: Differences between the various TI Connectivity Cables.

...ction.TI Connectivity Cable USB for Windows® /Mac® (silver); has USB connection.TI Connectivity Standard Mini-A to Mini-B USB Cable for Windows®/Mac® compatible; has a standard USB connection on one end and a mini-USB connection on the other.Please see the TI-Connect product page for additional i...
https://education.ti.com/en/customer-support/knowledge-base/data-collection-accessories/general-information/11182