Education Technology
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Solution 34111: Adding Dropbox Folders to TI-Nspire™ Apps for iPad®.

...u press on a Dropbox folder that does not contain any .TNS files it will appear empty even if the folder contains files or folders. This is because only .TNS files appear when a folder is open from within the App. If a folder does contain .TNS files you will see them appear when the folder is op...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/product-usage/34111

Solution 30390: TI-Nspire™ Navigator™ Wireless Cradles and Wireless Network Adapters Handheld Display Indicator States Meaning.

...causes of this state being displayed for an extended amount of time can include the following: • The Access Point is not powered on or working correctly • There is wireless interference or wireless security at your location. The second indicator state is a solid wireless icon with a check mark o...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-family/troubleshooting-messages-unexpected-results/30390

Solution 28470: Resolving Issues Detecting TI-Nspire™ Handhelds When Using the TI-Nspire Docking Station or the TI-Nspire CX Docking Station.

... the TI-Nspire CX Docking Station. website Home | TI-Nspire™ family of products Knowledge Base Knowledge Base Search How do I resolve issues detecting TI-Nspire Handhelds when using the...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-family/troubleshooting-messages-unexpected-results/28470

Solution 28350: Implicit Partial Differentiation on the TI-Nspire™ CAS Products.

...on on the TI-Nspire™ CAS Products. website Home | TI-Nspire™ family of products Knowledge Base Knowledge Base Search How do I perform implicit partial differentiation on the TI-Nspire p...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-family/product-usage/28350

Solution 22172: Troubleshooting TI-SmartView™ Software Displaying a Splash Screen and Failing to Load.

...r disconnecting the Internet cable from the computer, and/or turning off the wireless Internet connection.2) Turn off the AntiVirus software temporarily.3) Launch the TI-SmartView software and see if it no longer stalls at the splash screen.4) If the software launches correctly, activate your sof...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/computer-software-installation-activation/22172

Solution 38995: Verify Current Version of TI-Innovator Hub Sketch OS.

... With the TI-Innovator hub connected click [Help] [Check TI-Innovator Hub...] Please Note: If you are using an older version of the TI-Nspire CX Family Calculator/Software where this option is not available, please download the attached Nspire-Hub-Version.tns at the upper right of the webpage an...
https://education.ti.com/en/customer-support/knowledge-base/ti-innovator-technology/product-usage/38995

Solution 37680: TI Innovator™ Hub SET operation is not working for OUT 3.

...edge Base Search Why does the SET operation is not working for OUT 3? The SET operation will not work for OUT 3 because Port OUT 3 is primarily meant for motor operations. Attempting to directly using the SET command on OUT 3 will not work. For example “SET OUT 3 OFF” will not turn OFF t...
https://education.ti.com/en/customer-support/knowledge-base/ti-innovator-technology/troubleshooting-messages-unexpected-results/37680

Solution 13061: Basics Steps for Creating Text Files Using the NoteFolio™ Creator Software.

...lator model shows, click Select and the text will transfer to the calculator Another option is to type the text in Microsoft® Word and send it directly to the calculator. 1) Open MS Word 2) Type the text you wish to send or paste it from another application 3) Connect the calculator to the comp...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/product-usage/13061

Solution 11126: Availability of a Graphing Calculator Carrying Bag.

...ided case holds up to 30 of the following graphing calculators, arranged in 3 stacks of 10. • TI-73 Explorer™ • TI-80 • TI-81 • TI-82 • TI-83 Family • TI-84 Family • TI-85 • TI-86 • TI-89 Family This item is available for purchase through instructional product dealers that currently sell ...
https://education.ti.com/en/customer-support/knowledge-base/data-collection-accessories/general-information/11126

Solution 11549: Transfering Data from a Calculator-Based Laboratory™ (CBL™) or CBL 2™ to a Computer.

... graphing calculator, send the collected data to the computer using the appropriate TI Connectivity cable. • Use TI-SmartView™ for the TI-84 Plus family software in conjunction with the Vernier EasyData™ App to connect the CBL 2 directly using the TI Connectivity USB Graph Link Cable . For more i...
https://education.ti.com/en/customer-support/knowledge-base/data-collection-accessories/product-usage/11549

Solution 30336: Setting up the TI-Nspire™ Navigator™ Wireless Cradles and Wireless Network Adapters for use with the TI-Nspire Navigator System.

...elds or Wireless Cradles have been charged overnight and have at least 25% or above battery charge. • Verify that the latest version of TI-Nspire family handheld OS (Operating System) and TI-Nspire Navigator Teacher software is installed. The latest version of both handheld OS and software is ver...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-navigator/troubleshooting-messages-unexpected-results/30336

Solution 33231: Resolving Issues with TI-Nspire™ Navigator™ Network Manager Displaying "Select Country and Channel" Dialog and Channel Set to 4 Every Time it is Launched.

...ars select your channel and country then click [Execute] • The message "Process Complete" should display indicating that it has completed successfully click [OK] to close this window. • Launch the TI-Nspire Navigator Teacher Software then click [Tools] [Network Manager] and see if the issue p...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-navigator/troubleshooting-messages-unexpected-results/33231

Solution 22211: Transferring a Document From One TI-Nspire™ Handheld to Another TI-Nspire Handheld Using the Unit-to-Unit (Mini A to Mini B USB) Cable.

...Unit (Mini A to Mini B USB) Cable. website Home | TI-Nspire™ family of products Knowledge Base Knowledge Base Search How do I transfer a document from one TI-Nspire handheld to another ...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-family/product-usage/22211

Solution 26654: TI Connect-to-Class™ Teacher Software Portfolio Files Not Opening or Associating With a Program.

...ing or Associating With a Program. website Home | TI-Nspire™ family of products Knowledge Base Knowledge Base Search Why does TI Connect-to-Class teacher software Portfolio not open .tn...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-family/troubleshooting-messages-unexpected-results/26654

Solution 11499: Reinstalling the TI Connectivity Cable USB Driver.

...s not appear in the TI Connect™ device selection screen, it may be that the driver for the TI Connectivity Cable USB or Direct USB cable is not properly installed. To install the devices properly, the driver will need to be updated by following the steps below:1) Make sure the latest version of T...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/computer-software-installation-activation/11499

Solution 10226: Correcting The Error "The Software Could Not Be Installed Because The Microsoft .Net Framework 1.1 Could Not Be Found" When Installing TI NoteFolio Creator Software.

...he executables and support libraries needed to run programs created in C#, otherwise known as .Net. Please Note: For TI NoteFolio Creator Software only version 1.1 will work with later versions and will now allow use of the software. Additional Note: Windows 8 and above do not support .Net Fram...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/computer-software-installation-activation/10226

Solution 37689: TI-Innovator™ Hub inconsistent format in errors returned by the commands READ and READ LAST ERROR.

... was for a "string". A READ command always returns a numeric value regardless of the formatting setting of the error messages Internal Comments Unlikely to fix in a future release due to behavior of the READ command. Solution 37689: TI-Innovator™ Hub inconsistent format in errors returned by the...
https://education.ti.com/en/customer-support/knowledge-base/ti-innovator-technology/troubleshooting-messages-unexpected-results/37689

Solution 26652: Troubleshooting TI-Nspire™ Navigator™ Wireless Cradles and Wireless Network Adapters Not Being Detected by TI-Network Manager.

...elds or Wireless Cradles have been charged overnight and have at least 25% or above battery charge. • Verify that the latest version of TI-Nspire family handheld OS (Operating System) and TI-Nspire Navigator Teacher software is installed. Please Note: To check the version of TI-Nspire Family OS...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-navigator/troubleshooting-messages-unexpected-results/26652

Solution 31632: Definition of LED Lights on the TI-Nspire™ Lab Cradle.

...arge is low but charging. • Amber - Slow blinking LED indicates the Lab Cradle is charging • Green - Slow blinking LED indicates the Lab Cradle is fully charged.   When in the TI-Nspire Cradle Charging Bay the battery indicator on the left will indicate one of the following:   • Red - Solid LED i...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/computer-software-installation-activation/31632

Solution 28850: Data Collection Sensors Supported for Use with the TI-Nspire™ Lab Cradle.

...se with the TI-Nspire™ Lab Cradle. website Home | TI-Nspire™ family of products Knowledge Base Knowledge Base Search Which data collections sensors can I use with my TI-Nspire Lab Cradl...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-family/product-usage/28850

Solution 37686: Precautions to take when using the TI-Innovator™ Hub

.... Do not disassemble or mistreat the Hub. Do not chain together multiple Hubs through the I/O ports or the Breadboard Connector. Use only the USB cables provided with the Hub. If you are using a wall charger, make sure you are using the TI wall charger that came with your calcu...
https://education.ti.com/en/customer-support/knowledge-base/ti-innovator-technology/product-usage/37686

Solution 27150: Resolving the "Msvcr71.dll Missing" During Launching of Texas Instruments Software.

...follow the steps listed below: • Go to the location that corresponds to the Texas Instruments Software displaying the error message: TI-Nspire Family Software 32 Bit Location: C:\Program Files\Common Files\TI Shared\jre\3.2.0\bin TI-Nspire Family Software 64 Bit Location: C:\Program Files (x86...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/computer-software-installation-activation/27150

Solution 26411: Troubleshooting Software That Won't Install Or Run On A Mac® Due To Insufficient Admin Privileges

...ore. To reset your disk permissions, please follow the steps below:Click on ApplicationsChoose UtilitiesClick on Disk Utility Click on Hard Drive Lastly, click on Repair Disk PermissionsIt might take several minutes for the process to be completed, depending upon the size of the hard drive. Whe...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/computer-software-installation-activation/26411

Solution 38116: TI-Innovator™ Hub Variation Between Temperature Probe Readings.

...M19 temperature sensor and the thermistor (both part of the breadboard pack) don’t match a reference reading from a Vernier temperature probe especially at higher temperatures (> 60 C)Please refer to the chart below:Please Note: Temperature measured in CVernierLM19 w/ 5VLM19 w/ 3.3VThermistor1016...
https://education.ti.com/en/customer-support/knowledge-base/ti-innovator-technology/product-usage/38116

Solution 38062: TI-Innovator™ Hub Issues with unsupported servo motors.

...ator Hub.The Hub may reset or lose connection to the HHs. Repeated use may damage the Hub hardware.The ports on the Hub are designed to operate normally within 1A current limit. When user connects a third party high current motor or adds more load to supported servo motor the behavior is unpredic...
https://education.ti.com/en/customer-support/knowledge-base/ti-innovator-technology/troubleshooting-messages-unexpected-results/38062