Education Technology
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Solution 15082: Changing the Class Name and Class Type of a Created Class Using the TI-Navigator™ Software.

...e appropriate class type for the class and click OK. • Select the mis-named class using the class selector. • Select all of the students by either dragging to select, or by clicking one student and then pressing CTRL + A to select all. • Click "Edit" and choose "Copy". • Using the class selector,...
https://education.ti.com/en/customer-support/knowledge-base/all-other-products/product-usage/15082

Solution 35197: Right-Click Menu Does Not Appear When Highlighting KeyPress History in TI-SmartView for the TI-84 Plus Family

...ter you1.  Launch SmartView2.  In the File Menu, select New Script and record a couple of keys3.  After recording, if you select the first keys by dragging the cursor over them and right-click. 4.  If the Menu does not appear when you right-click, use the "Edit" Menu as an alternative. Solution ...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/troubleshooting-messages-unexpected-results/35197

Solution 37475: TI-SmartView™ Emulator Software for the TI-30XS/TI-34 MultiView™ Scientific Calculators Will Not Install on Mac OSX 10.11 displaying the error To use "java" command-line tool you need to install JDK.

...n after installing the Java Software the installation will fail. Currently there is no workarounds to install the software on Mac OSX 10.11. It is suggested to install the software on supported platform. If you have questions about the information listed above, please contact TI-Cares for additi...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/troubleshooting-messages-unexpected-results/37475

Solution 39460: Texas Instruments Software Displays Small or Tiny Fonts on Windows 10.

...drop down box select [System (Enhanced)] then click [OK] • Click [Apply] then [OK] in the properties window then try to launch the software. If the suggestions do not alleviate the problem, please contact TI-Cares for additional assistance. Solution 39460: Texas Instruments Software Displays Sma...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/troubleshooting-messages-unexpected-results/39460

Solution 37717: TI-Smartview CE™ displays a sensor in use by Vernier® Chrome based Graphical Analysis application on Mac® Only.

...s Chrome based Graphical Analysis app. Texas Instruments is aware of the reported problem and may be resolved at the earliest in a future release.A suggested workaround is to not allow the interaction to occur simultaneously. Solution 37717: TI-Smartview CE™ displays a sensor in use by Vernier® ...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/troubleshooting-messages-unexpected-results/37717

Solution 11229: Changing the Calculation Method (Chain or Algebraic Operating System) Format Using the BA II PLUS™ Family Calculator.

...low: • Press [2nd] [Format] [↓] [↓] [↓] [↓]. The most recently selected calculation method is displayed, either Chn or AOS. • Press [2nd] [SET] to toggle between Chn and AOS. • To return to the calculator's home screen, press [2nd] [QUIT]. Please see the BA II PLUS family guidebooks for addition...
https://education.ti.com/en/customer-support/knowledge-base/financial-calculators/product-usage/11229

Solution 11157: Correcting the "Link Transmission Error" When Using the TI-GRAPH LINK™ Software for Windows®.

...om the "Link" menu). If several attempts at screen capture still produce a Link Transmission Error, check the following:1) Connectivity cable not plugged in firmly (at either end).2) The selected cable type (Black/Gray cable) is different from the actual cable in use.3) The Com port selected is ...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/troubleshooting-messages-unexpected-results/11157

Solution 10329: Definition of the CBL 2™ Beep Sequences.

...n.Note: If the sampling timing causes the beeps to run together, the CBL 2 software may not sound all the beeps.• When the CBL 2 is set for manual trigger and the START button is pressed, a medium-medium beep sounds.• When the TRANSFER button is pressed, the low-to-high beep sounds when the tra...
https://education.ti.com/en/customer-support/knowledge-base/financial-calculators/product-usage/10329

Solution 12404: Availability of Texas Instruments Printing Calculator Ink Rollers and Thermal Paper.

...inting calculators several years ago. For this reason, replacement parts, including thermal paper, are no longer available for purchase from TI. We suggest you check with your local office supply store or search online using the keywords "printing calculator thermal paper" to locate online retail...
https://education.ti.com/en/customer-support/knowledge-base/all-other-products/general-information/12404

Solution 27190: Resolving Error Messages Saying That There Is A Problem With The Connectivity Library

...re on the computer including your current TI-Nspire Software.3) Close all open software on the computer then reboot the computer. 4) Verify you are logged into an Administrator account on the computer. 5) Verify your firewall or anti-virus software is not blocking your TI-Nspire Software.Please N...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/troubleshooting-messages-unexpected-results/27190

Solution 11252: Reset Procedure for the BA II PLUS™ and the BA II PLUS™ PROFESSIONAL.

...all RESET button on the back of the unit. The display will show "RST 0.00", and all manufacturer's defaults will be restored.Please Note: We do not suggest the use of softer items or items that can leave debris (such as, but not limited to, a pen, a pencil, a twist-tie, etc.). These items can cau...
https://education.ti.com/en/customer-support/knowledge-base/financial-calculators/general-information/11252

Solution 38139: After an operating system update the handheld is not recognized anymore by the TI-Nspire Computer Link software.

...ire Computer Link software and open it again. Select the handheld at the dialog for selecting a handheld and refresh to connect the handheld.If the suggestion does not alleviate the problem, please contact TI-Cares for information regarding service. Solution 38139: After an operating system upd...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-family/troubleshooting-messages-unexpected-results/38139

Solution 35354: Loading Background Images to TI-SmartView™ For the TI-84 Plus Family Software.

...he computer and open the TI Connect software. 3) Transfer the desired image to the calculator by opening the Device Explorer within TI Connect and dragging and dropping the picture. 4) While transferring it, TI Connect will convert it into a format that can be recognized by the calculator. 5) Tra...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/product-usage/35354

Solution 33031: Starting the Live Presenter Application Using the TI-Nspire™ Navigator™ Systems.

...er is accessible from the Class Workspace. To use Live Presenter: • Ensure student handhelds are connected. • Begin a class. • Ensure students are logged in. Starting Live Presenter Make sure the student selected to be the presenter is logged into an active class session. Although only one per...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-navigator/product-usage/33031

Solution 33491: Sending Polls to Students that Did Not Receive Them with TI-Nspire™ Navigator™.

... How do I resend polls to students that did not receive them with TI-Nspire Navigator? You can send the most recent poll to students who were not logged in before the poll was stopped. Note: The Send to Missing option can only be used with the last poll that was sent.  • In the page sorter, cli...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-navigator/product-usage/33491

Solution 36996: Unable to drag and drop a screen capture from TI-Connect CE™ to your Mac® desktop.

...dge Base Knowledge Base Search Why am I unable to drag and drop a screen capture from TI-Connect CE™ to my Mac® desktop? Dragging and dropping an image from TI-Connect CE™to the desktop of a Mac® operating system is not supported.In addition, please note that application...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/product-usage/36996

Solution 37455: TI-Nspire Family Handheld Stops Loading OS at Spinning Clock.

...hargeable Battery, and then reconnect it. Replace the back panel afterwards, and then press the [ON] key twice to turn the handheld back on. If the suggestions do not alleviate the problem, please contact TI-Cares for additional assistance. Solution 37455: TI-Nspire Family Handheld Stops Loading...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-family/troubleshooting-messages-unexpected-results/37455

Solution 30390: TI-Nspire™ Navigator™ Wireless Cradles and Wireless Network Adapters Handheld Display Indicator States Meaning.

...d is ready to login. The fifth indicator state is a solid TI-Navigator icon. This state indicates the handheld has successfully connected and is logged in to the TI-Nspire Navigator system. If you need additional assistance with other components of the TI-Nspire Navigator System please visit ...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-family/troubleshooting-messages-unexpected-results/30390

Solution 28470: Resolving Issues Detecting TI-Nspire™ Handhelds When Using the TI-Nspire Docking Station or the TI-Nspire CX Docking Station.

...ng Stations are connected through any 1 USB port. Please see the TI-Nspire Docking Station Getting Started Guide for additional information. If the suggestions do not alleviate the problem, please contact TI-Cares for additional assistance. Solution 28470: Resolving Issues Detecting TI-Nspire™ ...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-family/troubleshooting-messages-unexpected-results/28470

Solution 38058: TI-Innovator™ Hub Vibration Motor runs when you plug it into OUT3.

... Why does the TI-Innovator Hub Vibration Motor runs when you plug it into OUT3? The vibration motor will start vibrating as soon as it is plugged into OUT 3. This is caused because when connected to OUT 3 the motor comes under software control after a ‘CONNECT’ command is executed.When u...
https://education.ti.com/en/customer-support/knowledge-base/ti-innovator-technology/troubleshooting-messages-unexpected-results/38058

Solution 31632: Definition of LED Lights on the TI-Nspire™ Lab Cradle.

...charge the battery or plug the Lab Cradle into an external power source. When using the wall charger, TI-Nspire™ Cradle Charging Bay, or USB cable plugged into a powered computer, the Lab Cradle can be fully charged from a dead state in less than 12 hours when not being used. The battery is capab...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/computer-software-installation-activation/31632

Solution 33611: TI-Nspire™ Family Software Shows Splash/Initial Screen but does not Launch.

Solution 33611: TI-Nspire™ Family Software Shows Splash/Initial Screen but does not Launch. Solution 33611: TI-Nspire™ Family Software Shows Splash/Initial Screen but does not Launch. global Solution 33611: TI-Nspire™ Family Software Shows Splash/Initial Screen but does not Launch. websi...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-family/troubleshooting-messages-unexpected-results/33611

Solution 38116: TI-Innovator™ Hub Variation Between Temperature Probe Readings.

...ading from a Vernier temperature probe especially at higher temperatures (> 60 C)Please refer to the chart below:Please Note: Temperature measured in CVernierLM19 w/ 5VLM19 w/ 3.3VThermistor1016.218.47.321.826.82617.839.640.141.328.466.366.965.545.98482.983.455.5The variation is due to lack of ca...
https://education.ti.com/en/customer-support/knowledge-base/ti-innovator-technology/product-usage/38116

Solution 15505: Adjusting the Speed of a Script on the TI-SmartView™ Emulator Software.

...pt Speed" submenu, click a speed in the displayed range. Please Note: The slider in the script’s toolbar can also be used to adjust the speed by dragging the slider to the appropriate position. Additional Note: The speed setting affects every key press in the script, which may cause undesired ...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/product-usage/15505

Solution 38138: Handheld is not immediately recognized by the TI-Nspire Computer Link software.

...ter will not detect it. Next, Click “Refresh” and the handheld should appear in the list. Select the handheld in the list and click "SelectIf these suggestions do not alleviate the problem, please contact TI-Cares for information regarding service. Solution 38138: Handheld is not immediately rec...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-family/troubleshooting-messages-unexpected-results/38138