Education Technology
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Solution 20909: Troubleshooting TI Software That is Visually Distorted for Windows® Platforms.

...the Control Panel. • Click on the Settings tab and then choose Advanced. • Change the DPI setting item to "Normal (96 DPI)". • Click OK and then OK again. Note: This change may affect fonts on the computer and the way they appear. To change this setting on Windows Vista® or Windows 7, please s...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/troubleshooting-messages-unexpected-results/20909

Solution 26130: USB Hub Stops Working When Using TI Connect-to-Class™ Software.

... To resolve this issue: Quit the TI Connect-to-Class application. If the application does not exit, end the process using Windows Task Manager. Unplug all USB hubs, wait a minute, and plug them back into the computer. To better avoid this issue in the future: Do not daisy ...
https://education.ti.com/en/customer-support/knowledge-base/all-other-products/troubleshooting-messages-unexpected-results/26130

Solution 11243: Correcting an Error 5 on the BA II PLUS™ and the BA II PLUS™ PROFESSIONAL.

...d, the sign may need to be changed for one of these values. The rules for inflows (positive) and outflows (negative) are discussed in Chapter 2, page 32 of the BA II Plus guidebook and Chapter 2, page 21 of the BAII Plus Professional guidebooks.Please see the BA II PLUS or BA II PLUS PROFESS...
https://education.ti.com/en/customer-support/knowledge-base/financial-calculators/troubleshooting-messages-unexpected-results/11243

Solution 11259: Correcting an ERROR 6 on the BA II PLUS™ and the BA II PLUS™ PROFESSIONAL.

...dge Base Knowledge Base Search Why does an ERROR 6 occur on the BA II PLUS or the BA II PLUS Professional? The Error 6 message that appears is due to an invalid date entered into the calculator. Please check the following causes to determine what information was input i...
https://education.ti.com/en/customer-support/knowledge-base/financial-calculators/troubleshooting-messages-unexpected-results/11259

Solution 37575: Correcting an Error 7 on the BA II PLUS™ and the BA II PLUS™ PROFESSIONAL.

...r. Bond worksheet: the calculator computed YLD for a very complex problem. For more information consult the Appendix — Reference Information on page 97 of the BA II Plus Professional Guidebook. Solution 37575: Correcting an Error 7 on the BA II PLUS™ and the BA II PLUS™ PROFESSIONAL. ...
https://education.ti.com/en/customer-support/knowledge-base/financial-calculators/troubleshooting-messages-unexpected-results/37575

Solution 11251: Replacing the Battery in a BA II PLUS™.

...lator voids the one-year, limited warranty. In general, removing the back of a calculator must be done carefully, as TI is not responsible for any damage caused when you attempt to replace the battery. However, since your calculator is already out of warranty, you might choose to attempt to remov...
https://education.ti.com/en/customer-support/knowledge-base/financial-calculators/general-information/11251

Solution 11286: Replacing the Batteries in a BA Real Estate™.

... the back case, and then lift off the whole back case. • Remove the discharged batteries and install the new ones positive side up, as shown in the diagram inside the battery compartment. CAUTION: Avoid contact with the other calculator components while changing the batteries. • Replace the bac...
https://education.ti.com/en/customer-support/knowledge-base/financial-calculators/general-information/11286

Borrow TI Technology

...loan requests. Why can't I request to keep the product more than two weeks? Due to limited supplies, loan equipment must be managed carefully. Limiting the duration provides other educators with the opportunity to borrow equipment for their events and evaluation loans. ...
https://education.ti.com/en/customer-support/workshop-loan-program

Solution 38065: TI-Basic Program does not work as expected when Lua Script is running on Mac OSX using TI-Innovator™ Hub.

...ected when Lua Script is running on Mac OSX using TI-Innovator Hub? Example: Perform the following while Lua Script is running:1) Open up Calculator page.2) Enter command: Send “BEGIN".3) Enter command: Send “SET LIGHT ON“.The light blinks on the TI-Innovator Hub even though the light should rema...
https://education.ti.com/en/customer-support/knowledge-base/ti-innovator-technology/troubleshooting-messages-unexpected-results/38065

Solution 11512: Transferring Programs and Calculator Software Applications (Apps) using TI Connect™ Software for a Macintosh® computer.

...ations (Apps) can be transferred to a TI calculator using the TI Connect software.Note: Do not attempt to install an application if a low-battery message appears on the TI calculator.• Download the Program or the Application, and save it to a folder on the computer.Remember the location of the sa...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/product-usage/11512

Solution 27690: Calculating Logs Using A TI-Nspire™ Family Product.

...type the function directly into the unit or go through the catalog to use the function.Example 1: Compute log(100).1) Press [home].2) Press [ctrl] [+page].3) Press 1: Add Calculator to add a new calculator page.4) Press the [catalog] (the key with a book printed on it).5) Scroll to log(6) Press [...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-family/product-usage/27690

Solution 27950: Using the Window Menu Tools to Explore a Graph on the TI-Nspire™ Family Products.

...in, and y-max to center the origin. The x and y scale factors are equal. This is the default axes setting when Graphs & Geometry is first added to a page. 6: Zoom - Quadrant 1 automatically sets x-min, x-max, y-min, and y-max to emphasize the first quadrant. The x and y scale factors are equal. 7...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-family/product-usage/27950

Solution 37215: Steps to successfully upgrade from version 5.0 to 5.1 for the TI-Connect CE™ software.

... Run the TI-Connect CE 5.1 installer as administrator that you previously downloaded from the website above. If you are receiving any error messages or problems updating the TI-Connect CE software please contact TI. Solution 37215: Steps to successfully upgrade from version 5.0 to 5.1 for ...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/product-usage/37215

Solution 37817: What are the capabilities of the TI-Innovator™ Hub I/O Modules available from TI?

... Barometer Sensor BAROMETER Button, Magnetic Switch BUTTON 3-Axis Digital Compass ...
https://education.ti.com/en/customer-support/knowledge-base/ti-innovator-technology/general-information/37817

Solution 38139: After an operating system update the handheld is not recognized anymore by the TI-Nspire Computer Link software.

...ecognized anymore by the TI-Nspire Computer Link™ software? After the operating system update, close the TI-Nspire Computer Link software and open it again. Select the handheld at the dialog for selecting a handheld and refresh to connect the handheld.If the suggestion does not alleviate the prob...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-family/troubleshooting-messages-unexpected-results/38139

Solution 39778: Intersection command for conic relation displays an inaccurate result on TI-Nspire CX Family.

...rate result on TI-Nspire CX Family? Depending on the intersection command used the answer displayed may be inaccurate. For example: 1) Open a graphs page and then press [Menu] [3: Graph Entry/Edit] [2: Relation]. Enter the function: x+y-3=0 2) Press [Tab] and enter the function: x^2+y^2+13*x+...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-family/troubleshooting-messages-unexpected-results/39778

Solution 35974: Resolving Issues With Print Size Being Larger Than Expected When Using TI-Nspire™ Family Software Version 3.6.0.546.

...ger then I expect when using TI-Nspire family software version 3.6.0.546? With the new version 3.6.0.546 of the TI-Nspire Family Software, different page sizes have been added for both handheld document editing, and computer document editing within the computer software. If your document is set t...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-family/troubleshooting-messages-unexpected-results/35974

Solution 33491: Sending Polls to Students that Did Not Receive Them with TI-Nspire™ Navigator™.

...ts who were not logged in before the poll was stopped. Note: The Send to Missing option can only be used with the last poll that was sent.  • In the page sorter, click the last poll that was sent • Click File > Send to Missing (make sure the poll has been stopped) The poll is immediately sent t...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-navigator/product-usage/33491

Solution 37516: TI-Connect CE Displays Invalid Error when Transferring Files to Calculator.

... file you are sending is an invalid or corrupt file. If you downloaded a calculator file from the internet you may want to try downloading the file again as it may have become corrupted during download. If you still receive this error you may want to verify the file is for the specific calculat...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/product-usage/37516

Solution 37075: Attempting to Update a TI-Nspire Family Handheld via Unit to Unit Transfer Displays the Error: "Receiver has a newer OS and can not load this OS."

...ion of the OS available for the TI-Nspire Handheld or the TI-Nspire CAS using the instructions in Handheld Kbase#21390. If you receive this error message with a TI-Nspire CX family handheld using the latest version available on education.ti.com please download the version available at the URLs be...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-family/troubleshooting-messages-unexpected-results/37075

Solution 37255: Troubleshooting a TI-Nspire or TI-Nspire CAS Clickpad or Touchpad Calculator That Will Not Turn On or Function Properly.

...harge the calculator for 1-2 hours, to see if it is now holding a charge. Access the link following for detailed information regarding warranty coverage. If the suggestions do not alleviate the problem, please contact TI-Cares for information regarding service. Solution 37255: Troubleshooting...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-family/troubleshooting-messages-unexpected-results/37255

Solution 34938: Troubleshooting Steps for the TI-Nspire™ Apps for iPad®.

... iPad® system• Delete the TI-Nspire App for iPad® and then reinstall from the App Store. (You will not have to purchase the TI-Nspire App for iPad® again)• Deleting the App will also delete the .tns from the Home Screen Note: You may want to sync your .tns files to Dropbox before deleting the ...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/product-usage/34938