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Solution 36354: TI-SmartView™ not Responding to Computer Keyboard.

...lease try the troubleshooting steps below: • Use the computer's mouse to click a key on the emulated calculator to give that portion of the software focus.• Verify the computer keyboard works with other programs. If it does not, try disconnecting and reconnecting it, or using a different USB port...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/troubleshooting-messages-unexpected-results/36354

Solution 11244: Depreciation Worksheet on the BA II PLUS™ Family Calculator.

... appears in the display to select declining-balance crossover method 4) Input 200 and press [ENTER] to input the declining balance percent (ENTER is located to the right of CPT)  5) Press the down arrow once, then input 7, and press [ENTER] to enter the life in years  6) Press the down arrow once...
https://education.ti.com/en/customer-support/knowledge-base/financial-calculators/product-usage/11244

Solution 35196: Upgrading to TI-SmartView™ for the TI-84 Plus Family Software Version 4.0 Overwrites the Current TI-84 Plus State File.

... 1) Launch TI-SmartView.  2) Click on View and choose Graphing Calculator Mode. 3) Click on TI-84 Plus C. 4) Select File and choose Load File.   5) Locate the file “current.84state” in the following location: Windows XP®: C:\Documents And Settings\\Application Data\TexasInstruments\TI-SmartView...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/troubleshooting-messages-unexpected-results/35196

Solution 34501: Resolving Issues with TI-NoteFolio™ Creator and TI-Connect™ 4.0.

...low: appwiz.cpl 2) Next click [OK] to open [Windows® XP: Add/Remove Programs] or [Windows® 7 or Windows® Vista: Programs and Features]. 3) Next locate TI-Connect and highlight the program and choose the option [Windows® XP: Remove] or [Windows® 7 or Windows® Vista: Uninstall] 4) Next click...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/troubleshooting-messages-unexpected-results/34501

Solution 36986: Problems with “expanding” the list of Catalog commands on TI-Connect CE™.

...ding” the list of catalog commands on the TI-Connect CE™ software? There are instances where the “expansion” of the list of Catalog commands does not occur. in the case that this does occur, move up to a catalog item that is expandable (for Example “Angle”) and then expand then move down to the i...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/troubleshooting-messages-unexpected-results/36986

Solution 31311: Finding the Sum of a Column in the Lists & Spreadsheets Application using the TI-Nspire™ Family Handhelds.

... the example listed below. Ex: Input 5, 12.5, 22, 9.5, 16 into column A. Input .856, 3, 60, 26.7, 14 into column B. • Press [home]. • Press 1: New Document to create a new document. If prompted to save the existing document, choose "Yes" or "No". • Press 4: Add Lists & Spreadsheet. Input the...
https://education.ti.com/en/customer-support/knowledge-base/all-other-products/computer-software-installation-activation/31311

Solution 37421: TI-SmartView CE for the TI-84 Plus Family not Responding to User Input or Responding Correctly.

...ectly: 1) Within the emulator click [Actions] then [Restore Default Emulator State] 2) In the window that appears click [Restore]. If the issue still occurs try the steps below: Windows: 1) Close the TI-Smartview CE software. 2) Press [Windows Key]+[R] on your keyboard to open the [Run] Dialog,...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/troubleshooting-messages-unexpected-results/37421

Solution 40117: Troubleshooting the TI-84 Plus CE App for Chrome OS that will not open or has expired.

...culator. Try the troubleshooting steps below if the TI-84 Plus CE App for Chrome OS will not open: • Uninstall the app using the steps in Google Documentation. • Download the latest version of the app from the Chrome App Store. Please Note: If the Chromebook is owned and managed by a school,...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/troubleshooting-messages-unexpected-results/40117

Solution 40257: TI-SmartView CE and TI Connect CE Application Flagged as Unsafe by Microsoft Defender SmartScreen

...warning may stop appearing after further data is collected by Microsoft. Further information can be found at the Microsoft Article below:    https://docs.microsoft.com/en-us/windows/security/threat-protection/microsoft-defender-smartscreen/microsoft-defender-smartscreen-overview   To bypass the w...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/troubleshooting-messages-unexpected-results/40257

Solution 37595: Submitting Feedback or Errors for TI Building Concepts in Mathematics

... Fractions, Ratios & Proportional Relationships, Statistics & Probability, Expressions & Equations, etc.) • Link to the activity • Specify the exact document (Ex: Student Activity PDF, Teacher Notes PDF, .Zip file, TI-Nspire Activity TNS, etc.) • Include feedback, suggestions, comments, or errors...
https://education.ti.com/en/customer-support/knowledge-base/all-other-products/general-information/37595

Solution 38460: TI-Nspire Software is displayed with tiny fonts that can be unreadable with high resolution screens while the "check for upgrades and notifications" dialog box is opened.

...low:1) Select [Help] from the menu and select the "Check for upgrades and notifications" option.2) Uncheck the "Automatically check for updates" box located in the bottom left corner.3) Close the application and launch the TI-Nspire software again. Texas Instruments is aware of the reported probl...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/troubleshooting-messages-unexpected-results/38460

Solution 37422: TI-SmartView CE for the TI-84 Plus Family Keypresses Registered in Key Press History but are Sometimes Not Registered in Emulator

...team is aware of this issue and investigating a resolution. Workaround: Simply re-press the red-highlighted key (the one you pressed before the issue occurred), and then proceed with the rest of your keypresses. If the issue persists or you would like further support please contact TI-Cares for a...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/troubleshooting-messages-unexpected-results/37422

Solution 37718: Cannot restore the main application window after minimizing the Screen Capture window while open and in view on TI-Smartview CE™ for Mac®.

...indow open, take a screen capture to show the screen capture window. 2.Minimize the main window. 3.Click on the TI-Smartview CE software icon in the dock bar to restore it. The SV app is not restored when the screen capture window is displayed and not minimized. Texas Instruments is aware of the ...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/troubleshooting-messages-unexpected-results/37718

Solution 37717: TI-Smartview CE™ displays a sensor in use by Vernier® Chrome based Graphical Analysis application on Mac® Only.

...ts is aware of the reported problem and may be resolved at the earliest in a future release.A suggested workaround is to not allow the interaction to occur simultaneously. Solution 37717: TI-Smartview CE™ displays a sensor in use by Vernier® Chrome based Graphical Analysis application on Mac® On...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/troubleshooting-messages-unexpected-results/37717

Solution 38155: TI-Nspire™ Apps for iPad® Closes Unexpectedly when using a Calculator page after updating.

...nexpectedly when using a Calculator page after updating because of an issue identified by our development team.To workaround this issue create a new document and proceed to use the new document the issue will not occur again.If you have questions about the information listed above, please contact...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/troubleshooting-messages-unexpected-results/38155

Solution 18909: A List of NUMB3RS Episodes for Previous Seasons.

...edge Base Search Where can I find a list of NUMB3RS episodes for previous seasons? The table below contains the episode titles and their associated episode number. DVDs of previous seasons may be purchased on the Internet. Season 1 Season 2 ...
https://education.ti.com/en/customer-support/knowledge-base/all-other-products/general-information/18909

Solution 37015: Material Safety Data Sheet (MSDS) for Educational Technology Products

...s of OSHA 29 CFR 1910.1200.  Therefore, MSDS’s are not required for these products.Material Safety Data Sheets (MSDS) are a sub-requirement of the Occupational Safety and Health Administration (OSHA) Hazard Communication Standard, 29 CFR Subpart 1910.1200. This Hazard Communication Standard ...
https://education.ti.com/en/customer-support/knowledge-base/all-other-products/general-information/37015

Solution 11230: Changing the Decimal Setting on the BA II PLUS™ Family Financial Calculator.

... a value indicating the current decimal setting. 2) Input the number of decimal places to be displayed (0 - 9) and press [ENTER]. The [ENTER] key is located to the right of the [CPT] key. 3) Now press [2nd] [CPT] to exit the screen To specify a floating-decimal format, enter a value of 9. For mor...
https://education.ti.com/en/customer-support/knowledge-base/financial-calculators/product-usage/11230

Solution 11479: Correcting the Error Cannot Open Options Function When Starting TI Connect™.

...ing the Error Cannot Open Options Function When Starting TI Connect™. The error Cannot Open Options Function appears when TI Connect cannot locate the TIPreferences.dll file. This can occur if the file is not stored in the correct directory or if the file is not registered properly. If...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/troubleshooting-messages-unexpected-results/11479

Solution 11443: Troubleshooting "Cannot Send to TI Device" or "Cannot Save a File" Error Using TI NoteFolio™ Creator Software.

...ler will appear and will search for installed components. • When given a choice between Remove, Repair, or Cancel; choose Repair. • Once the Repair process is complete, attempt saving a file again. Please Note: TI Notefolio Creator is currently not compatible with the 4.0 version of the TI-Connec...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/troubleshooting-messages-unexpected-results/11443

Solution 11221: Calculating Logarithms, Natural Logarithms, and Inverse Natural Logarithms on the BAII PLUS™ or the BAII PLUS™ PROFESSIONAL.

...tionality is intended for financial math purposes. Only natural logarithms (log base e) may be computed on this calculator (which are often used in stocks, statistics, and logarithmic regressions). The natural log is computed by inputting the number followed by the natural log key, which is label...
https://education.ti.com/en/customer-support/knowledge-base/financial-calculators/product-usage/11221

Solution 11174: Correcting the Error Messages Cannot Establish a Valid Connection and New Hardware Found when Using the TI Connectivity Cable USB with the TI Connect™ Software.

... the installation of TI Connect on Windows® XP, Windows® 2000, Windows® Me, or Windows® 98, the incorrect driver may be installed.Use the following procedures to install the correct driver for the cable:To install the USB driver on Windows® 2000 or Windows® XP:1) Install TI Connect. If TI Connect...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/troubleshooting-messages-unexpected-results/11174

Solution 11162: Troubleshooting the Error Message "Error Reading Data From Link" on the TI-GRAPH LINK™ Software for Macintosh®.

...k mean and how is it corrected? This message appears when the TI-GRAPH LINK™ software is waiting for a message (a portion of the communications protocol) from the graphing calculator, and receives "bad" data; either a command or data that was not expected at that point in the communications e...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/troubleshooting-messages-unexpected-results/11162

Solution 17489: Updating Contact Information on the TI Online Store.

...contact information on the TI Online Store? Users can update mailing addresses, email addresses and phone numbers by following the steps from either location below:• Go to epsstore.ti.com (First time visitors will need to select the site.)• Click on PROFILE in the upper right of the page• Enter t...
https://education.ti.com/en/customer-support/knowledge-base/all-other-products/general-information/17489

Solution 11160: Troubleshooting a Connection Failure Error on TI-GRAPH LINK™ 2 Software for Macintosh®.

...e TI Voyage 200 and Mac® OS 9. TI Connect for Mac® OS X has the ability to auto-detect the calculator and the cable, both on the computer and on the local network. If you require additional assistance please contact TI-Cares. Solution 11160: Troubleshooting a Connection Failure Error on TI-GRAPH...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/troubleshooting-messages-unexpected-results/11160