Education Technology
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Solution 37802: TI-Innovator™ System Availability and Purchase Information

...the US and Canada. Where can I buy the TI-Innovator™ Hub and components? The TI-Innovator™ Hub and supported components will be available through Instructional Product Dealers and from the education.ti.com web store. How much will the TI-Innovator™ Hub and components cost? Visit our web site for ...
https://education.ti.com/en/customer-support/knowledge-base/ti-innovator-technology/purchase-check-order-status/37802

Solution 25950: Guidelines for Upgrading the TI-Navigator™ Plug and Play Access Point's Firmware.

...upgrade process may clear the wireless cradles/wireless network adapters that have already been added to the system. If this happens you will have to run the [Network Setup Wizard] after upgrading to wireless cradles/wireless network adapters to the network. 1) Launch the TI-Nspire Navigator Tea...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-navigator/product-usage/25950

Solution 32351: Steps to Modify the Default Class Database Location in the TI-Nspire™ Navigator™ Teacher Software.

...the TI-Nspire Navigator Teacher Software: Please Note: The default database location for Windows is "C:\Users\[Current User]\AppData\Local\Texas Instruments\TI-Nspire Navigator" and the default database location for Mac is "/Users/[Current User]/Library/Application Support/Texas Instruments/TI-N...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-navigator/product-usage/32351

Solution 32631: Beginning and Ending a Class Session Using the TI-Nspire™ Navigator™ Software.

...e TI-Nspire Navigator Software? A class session is the period of time the TI-Nspire software is active for a specific class. While a class session is running, you can perform communication functions with the selected class. You cannot use software to interact with your class until you begin a cla...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-navigator/product-usage/32631

Solution 34451: Update TI-Connect OS Downloader Operating Systems.

...nect OS Downloader contains some older operating systems for certain calculators by default. If you use the OS Downloader without updating it you can run into the issues listed below: Installing the version of OS that is included with OS Downloader upon install into a TI-84 Plus Family Calculato...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/product-usage/34451

Solution 29611: Locating the Preloaded Images For the TI-Nspire™ Family Software and the TI-Nspire Family Navigator™ Software.

...e and the TI-Nspire Family Navigator™ Software. website Home | Computer Software, iPad and Chrome Apps Knowledge Base Knowledge Base Search How can I locate the preloaded images that ...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/product-usage/29611

Solution 17109: Differences in Answers for Anitderivatives on TI-89 Family, TI-92 Family, Voyage™ 200, and TI-Nspire™ CAS Family.

... packages do not show the constant of integration and only provide one valid antiderivative. Different CAS packages follow slightly different sets of rules, therefore 2 CAS programs may return answers that differ by a constant. For example: antiderivative of cot(x)*1/(csc(x))^2 The answer receive...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-family/troubleshooting-messages-unexpected-results/17109

Solution 28730: Grading Unprompted Answer Files Sent By A Student Using The TI-Nspire™ Navigator Family 3.X Software

...r named "Unprompted-date" (for example Unprompted-4-15). These answer files, when saved to the Portfolio, will not automatically be graded. Texas Instruments recommends all TI-Nspire Navigator users collect the student answer files via the TI-Nspire Family Navigator software, because student answ...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-navigator/product-usage/28730

Solution 27450: Setting the Percentage of Concurrent Licenses Which Can Be Borrowed From the TI-Nspire™ Family Software

...then close the remaining windows. The License Server service will need to be restarted for the changes to take effect. To do this: 1. Go to Start > Run and type in "services.msc" without the quotes. This will bring up the services currently on the machine. 2. Locate "Sentinel RMS License Man...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/product-usage/27450

Solution 39597: TI-Nspire CX Premium Teacher Software Responds Slowly.

... Premium Teacher Software in TI-Nspire CX Navigator mode we recommend setting your database path to the same C:\TI-Nspire folder to avoid database corruption, steps to change this path can be found in KB#32351. If you have questions about the information listed above, please contact TI-Cares for ...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-family/troubleshooting-messages-unexpected-results/39597

Solution 26870: Adding an Access Point for Use with the TI-Nspire™ Navigator™ System.

... Home | TI-Nspire™ Navigator Knowledge Base Knowledge Base Search How do I add an Access Point to my computer so that I can use my TI-Nspire Navigator System? The first step to setting up the TI-Nspire Navigator system hardware is to add the Acces...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-navigator/product-usage/26870

Solution 23590: Calculating Two-Variable Statistics Using the TI-Nspire™ Family Products.

...ts Knowledge Base Knowledge Base Search How do I calculate two-variable statistics using the TI-Nspire family handheld and computer software? To calculate two-variable statistics using the TI-Nspire family handheld and computer software, please follow the example liste...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/product-usage/23590

Solution 16289: Using a TI-SmartView™ for the TI-84 Plus Family Software Script to Store a Calculator Program.

... the calculator, to reuse it later, open the script and play it. The program is now loaded on the calculator. • Use the PRGM key on the calculator to run the program. Or just create a separate script that runs the program. Note: In some cases it may be easier to create a single script that create...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/product-usage/16289

Solution 35156: Attempting to Update a TI-Nspire Family Handheld Displays the Error: [M7] You Cannot Install a Version of the OS that is Older than the Currently Installed Version.

...d on the TI-Nspire handheld. To resolve this issue, install the latest version of the OS available for your TI-Nspire Family Handheld using the instructions for updating the OS in Kbase#21390. If you have questions about the information listed above, please contact TI-Cares for additional assi...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-family/troubleshooting-messages-unexpected-results/35156

Solution 13404: Sending Images to a Calculator Using TI Connect™ for Windows®.

...or Using TI Connect™ for Windows®. global website Home | Computer Software, iPad and Chrome Apps Knowledge Base Knowledge Base Search How can I send images from my computer to m...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/product-usage/13404

Solution 28790: Creating Programs Using the TI Connect™ Software for Mac®.

... Knowledge Base Search How do I create programs for my calculator using the TI Connect software for Mac®? To create programs for a Texas Instruments graphing calculator using the TI Connect software for Mac®, the TI Data Editor application must be used. For a full list of all calculators...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/product-usage/28790

Solution 36395: TI-Nspire™ Navigator™ Teacher Software Version 3.9 Student Responses Lost When Using Group/Ungroup Feature

... Home | TI-Nspire™ Navigator Knowledge Base Knowledge Base Search Why do student responses become lost when using Group/Ungroup feature? If a student is taking an assessment and uses the Group/Ungroup feature to group or ungroup pages wit...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-navigator/troubleshooting-messages-unexpected-results/36395

Solution 11471: Capturing and Enlarging Calculator Screen Shots Using TI Connect™ for Mac® OS X .

... selected and dragged to the desktop or other Finder™ window as a picture clipping file. To enlarge the screen capture image please see the below instructions: 1) Drag the screen icon from TI DeviceExplorer on the Desktop. It will be saved as a clipping .tiff image file. 2) Close or minimize TI ...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/product-usage/11471

Solution 11461: TI-SmartView™ Scripts Using Y= Editor Give Unexpected Results.

...g the Y= editor give unexpected results? Before playing a script, be sure the Inequality Graphing and Transformation Graphing applications are not running. Since both of these applications change the functionality of the Y= editor, any script actions that access the Y= editor while the apps ...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/product-usage/11461

Solution 20569: Resets and Re-install Operating System Procedures on the TI-Nspire™ Family.

... in the previous reset, but will display a menu with the following options. Please try options 2, 3, and 4 in that order. 1: Cancel - The most non-intrusive reset option; no changes are made, the unit restarts. 2: Delete Operating System – The operating system will be deleted without deleting any...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-family/troubleshooting-messages-unexpected-results/20569

Solution 21251: Troubleshooting Error Messages Received during Data Collection Using the TI-Nspire™ Family.

...ments on a TI-Nspire family handheld so that they are not accessible during an exam, the Press-to-Test feature must be used. Please Note: Texas Instruments recommends all TI-Nspire family users update the handheld to the latest operating system. To activate Press-to-Test mode via the handheld: ...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-family/troubleshooting-messages-unexpected-results/21251

Solution 11448: Creating a New Stack of Study Cards for Use with the StudyCards™ Application (App).

...d to be installed on the PC. NOTE: The StudyCards Creator software is not supported on Mac operating systems. To create a new stack, follow the instructions provided below. • Open the StudyCards Creator software. • Select the correct device type and the type of stack to be created. • Click OK...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/product-usage/11448

Solution 21370: TI-Nspire™ Family Products Return an Error When Transferring or Opening Documents.

...ot backwards compatible. This means that documents saved using the TI-Nspire family handheld and 2.0 operating system will not transfer to a handheld running OS version 1.7 or below. When trying to perform this type of transfer, the error message below is returned: When using the TI-Nspire famil...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-family/troubleshooting-messages-unexpected-results/21370

Solution 35715: Review Workspace Not Displaying Responses and Student Panel Displays Blank in the TI-Nspire™ Navigator™ Teacher Software.

...e | TI-Nspire™ Navigator Knowledge Base Knowledge Base Search Why did the Student Panel in the Review Workspace toolbox become blank when using the TI-Nspire Navigator Teacher software? Problem: The Student Panel in the Review Workspace Toolbox becomes blank. What cau...
https://education.ti.com/en/customer-support/knowledge-base/ti-nspire-navigator/troubleshooting-messages-unexpected-results/35715

Solution 11436: Transferring Files from the CellSheet™ App to Microsoft® Excel.

... Knowledge Base Search How do I transfer files I created on my calculator with the CellSheet App to Microsoft® Excel? The instructions below will demonstrate how to transfer files created with the CellSheet App to Microsoft® Excel. 1) Install the CellSheet Converter Sof...
https://education.ti.com/en/customer-support/knowledge-base/sofware-apps/product-usage/11436