Solution 37040: Process to Update a License for the TI-SmartView Emulator Software for the TI-84 Plus Family to TI-SmartView™ CE Emulator Software for the TI-84 Plus Family.
How can I upgrade my current TI-SmartView for the TI-84 Plus Family (v4.0) Single Perpetual License to the TI-SmartView™ CE Emulator Software for the TI-84 Plus Family License?
Please be advised this license type will be discontinued on November 7, 2023, and your current software will no longer be updated. Converting to a new, account-based license before that date is recommended. In most cases you can receive an equivalent subscription length free of charge by contacting TI-Cares.
For now, you may still activate and use your current software for the full license term, but you will not be able to reactivate or download this software again after November 7. If a new activation or download is needed after that date, you must contact TI-Cares to acquire a new account-based subscription.
Existing TI-SmartView™ for the TI-84 Plus Family software (v4.0) customers are entitled to a free upgrade to TI-SmartView™ CE.
To upgrade, please follow the guidelines below:
Contact TI-Cares to receive a new TI-SmartView™ CE emulator account-based license activation key upon proof of ownership of TI-SmartView for the TI-84 Plus Family (v4.0).
Proof of ownership includes:
• The 31-character license for the TI-SmartView for the TI-84 Plus Family (v4.0)
• The email address that was entered when first activated
• Proof of Purchase/Receipt
Please contact TI-Cares if you need assistance retrieving your TI-Smartview for the TI-84 Plus Family (v4.0) computer software license, or if you have any questions about upgrading to the latest version.