Education Technology

TI-Cares™ customer support

We want you to be completely satisfied with your technology purchase. You’ll find useful resources, answers to your questions and access to friendly, knowledgeable customer satisfaction and technical services representatives on this page.

General questions:

1.800.TI.CARES toll free

Technical questions:


Monday–Thursday: 8 a.m. to 5 p.m. Central time
Friday: 10 a.m. to 5 p.m. Central time


TI-Cares™ U.S./Canada

Self-service Knowledge Base

You can also find product usage, software deployment, technical troubleshooting, warranty and service, and general information in the Knowledge Base.

Educator support programs

Borrow TI technology

TI offers a unique program to assist educators in delivering workshops using TI technology and in trying out products before purchase. Educators may borrow TI equipment at no cost to use in delivering a workshop, training or conference session or for a two-week evaluation before purchasing.

TI Technology Rewards

The TI Technology Rewards program offers educators the opportunity to collect points from handheld and calculator purchases. Save the points from retail packages or the purchase order from your institutional purchase. Redeem for a wide variety of TI products and services.

product customer support teacher exclusives

Pre-service teacher discount program

Pre-service and pre-credentialed middle grades and high school math and science teachers in the U.S. and Canada are eligible to receive discounts on TI technology products.