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Solution 28230: Resolving the Error "java.lang.NullPointerException" When Using LearningCheck™ Creator Software on the Windows® 7 Platform.

How do I resolve the error "java.lang.NullPointerException" when using LearningCheck Creator Software on the Windows® 7 Platform?

To resolve the "java.lang.NullPointerException" when using LearningCheck Creator Software on the Windows® 7 platform, refer to the information below:

The TI-Navigator version 3.2 or lower is not fully supported by Windows® 7. However, there is a new version of TI-Navigator software version 3.3 that is fully supported in Windows® 7.

To get the latest version of TI-Navigator software version 3.3 please call the TI-Navigator support line at 1-866-846-2844 Monday-Thursday 8:00 AM - 7:00 PM and Friday 10:00 AM - 7:00 PM Central Standard Time or fill out the TI-Cares™ Customer Assistance Form.