Education Technology

Solution 31673: TI-Nspire™ or TI-SmartView™ Software Activation Returns an Error S29, S30, C02, or C18.

How do I resolve errors S29, S30, C02, or C18 that occur during activation of a TI-Nspire or TI-SmartView Software?

Error codes S29, S30, C02, or C18 indicate that a license has expired. These error codes apply to Trial (C18) or all subscription and some perpetual (S29, S30 and C02) licenses.

To resolve this issue:

If your license has expired prematurely, please gather diagnostic logs and contact TI for assistance.