Education Technology

Solution 27150: Resolving the "Msvcr71.dll Missing" During Launching of Texas Instruments Software.

How do I resolve the error "msvcr71.dll missing" when launching Texas Instruments Software?

• First verify you are using the latest version of Texas Instruments software by visiting Education.ti.com or by contacting TI-Cares.
• Next download the attached ClinkPatch.exe and run it on your computer.

If the patch does not resolve your issue please follow the steps listed below:

• Go to the location that corresponds to the Texas Instruments Software displaying the error message:

TI-Nspire Family Software 32 Bit Location:
C:\Program Files\Common Files\TI Shared\jre\3.2.0\bin
TI-Nspire Family Software 64 Bit Location:
C:\Program Files (x86)\Common Files\TI Shared\jre\3.2.0\bin
TI-Admin 32 Bit Location:
C:\Program Files\TI Education\TI Admin\jre\bin
TI-Admin 64 Bit Location:
C:\Program Files (x86)\TI Education\TI Admin\jre\bin

• Next locate the file msvcr71.dll.
• [Right-Click] on the file and choose [Copy].
• Next navigate to the install location of the software listed below:

TI-Nspire Family Software 32 Bit Location:
C:\Program Files\TI Education\[Name of Software]
TI-Nspire Family Software 64 Bit Location:
C:\Program Files (x86)\TI Education\[Name of Software]
TI-Admin 32 Bit Location:
C:\Program Files\TI Education\TI Admin
TI-Admin 64 Bit Location:
C:\Program Files (x86)\TI Education\TI Admin

• [Right-Click] on a non-populated portion of the window and choose [Paste].
• Startup the Texas Instrument software and see if the issue persists.

If you have questions about the information listed above please contact TI-Cares for additional assistance.