Foire aux questions

Retrouvez ici les questions les plus fréquemment posées sur nos calculatrices et logiciels.

Veuillez noter que ce type de licence sera supprimé le 7 novembre 2023 et que votre logiciel actuel ne sera plus mis à jour.

Nous avons lancé une nouvelle licence qui est connectée à un email et un mot de passe et qui peut être utilisée sur plusieurs ordinateurs. Pour les licences gérées par les écoles, il n'est pas nécessaire de procéder à une réactivation ou à un renouvellement annuel.

Il est recommandé de passer à une nouvelle licence basée sur un compte avant le 7 novembre 2023. Dans la plupart des cas, vous pouvez recevoir gratuitement une durée d'abonnement équivalente en contactant le service clientèle.

Pour l'instant, vous pouvez encore activer et utiliser votre logiciel actuel pendant toute la durée de la licence, mais vous ne pourrez plus réactiver ou télécharger ce logiciel après le 7 novembre. Si une nouvelle activation ou un nouveau téléchargement est nécessaire après cette date, vous devez contacter le service clientèle pour acquérir un nouvel abonnement basé sur un compte.

Le message [Erreur S28] "il ne reste plus d'activation pour cette licence" s’affiche lorsque je tente d’activer mon logiciel TI

Ce message indique que votre licence monoposte a déjà été utilisée par le passé. Si vous avez besoin de déplacer le logiciel sur un nouvel ordinateur, merci de nous contacter en nous fournissant votre numéro de licence.

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Advertising and marketing cookies

These cookies enable interest-based advertising on TI sites and third-party websites using information you make available to us when you interact with our sites. Interest-based ads are displayed to you based on cookies linked to your online activities, such as viewing products on our sites. We may also share this information with third parties for these purposes. These cookies help us tailor advertisements to better match your interests, manage the frequency with which you see an advertisement, and understand the effectiveness of our advertising.

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These cookies allow identification of users and content connected to online social media, such as Facebook, Twitter and other social media platforms, and help TI improve its social media outreach.

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