Solution 12707: Service Information for Canada.
Where can I find warranty information on TI Products purchased in Canada?
TI products purchased in Canada are covered by a one-year warranty based on the date of purchase. Units are warranted against defective materials or workmanship. This warranty is void if the product has been damaged by accident, unreasonable use, neglect, improper service, or other causes not arising from defects in material or workmanship.
If a product is not functioning properly, please call 1-800-TI-CARES (1-800-842-2737) M-TH 8:00 AM - 7:00 PM, FRI 10:00 AM - 7:00 PM Central Time to speak to a representative for troubleshooting and/or replacement information.
Please also reference the following Knowledge Base cases for resets which may correct the problem the calculator is experiencing:
Troubleshooting a TI Graphing Calculator That Will Not Turn On.
Troubleshooting a Two-line Display Scientific Calculator that Will Not Turn-On.