Solution 12215: Exchanges or Upgrades of TI Graphing Calculators.
Does TI offer exchanges or upgrades for TI graphing calculators?
Texas Instruments does not have a policy that allows users to exchange one model of a calculator for another. TI also does not trade out one model calculator for another.
Please Note: The OS on flash products such as the TI-83 Plus family, TI-84 Plus family and TI-89 family, can be upgraded electronically with the TI Connect™ software. The OS on TI-Nspire™ and TI-Nspire CAS Handhelds, can be upgraded electronically. Please see additional updating instructions for TI-Nspire family handhelds and software TI-Nspire™ Family Download and Update Instructions.