Education Technology

Solution 28690: Troubleshooting the Error Message "Another Version of TI-Nspire™ is Running, Installation will Continue" When Installing TI-Nspire Software.

When trying to install my TI-Nspire Family Software, why do I get an error message stating that another version of TI-Nspire Family software is running even though that is not the case?

When installing any version of the TI-Nspire Family Software, please ensure that you have administrator permissions on the local computer that you are attempting to install on. If not, you may see the following error messages:

Administrator permissions are needed to install the TI-Nspire Family Software because without them, access to the communication files is denied, and the computer will think the software is in use as a result. For any other questions, please contact Texas Instruments.