Solution 10668: Troubleshooting Error Messages When Accessing New or Current TI Website Accounts Using Internet Explorer 6.
What troubleshooting steps can I try if I cannot create a new account or sign into an existing account on the Texas Instruments website?Currently, there is an issue with creating a new account (or signing into an existing account) on the Texas Instruments website while using Internet Explorer 6. If problems arise while trying to create a new account (or sign into an existing account) on the Texas Instruments website, please follow the steps listed below to correct the issue.
1. Visit the Microsoft® website (3rd party website) to update the Internet Explorer web browser on the computer.
2. This page includes a description the update. If there is any question as to why this update needs to be installed, please read the section labeled "Overview" for more information.
3. On the right-hand side of this web page is a "Download" button. Click on the "Download" button to start downloading the Q831167.exe package file (32-bit) to the computer. It is recommended that this file is downloaded to the PC's desktop for easier access.
4. After the download is complete, locate the file on the computer and double-click on the icon named Q831167.exe. This will install the update on the computer.
Once the installation is complete, completely close the Internet Explorer web browser and then re-open it. Then, visit Sign In or Create a New Account to sign into an existing account or to create a new account on the Texas Instruments website.