TI Rechargeable Battery Request Form

US and Canada customers with a single TI Rechargeable Battery requiring replacement who meet ALL of the following criteria:

(1) You have a single calculator purchased in the last 2 years that is either:

• A TI-84 Plus CE calculator displaying a “Validating OS” message, continuously rebooting, and/or flashing a white screen when seated in a TI-84 Plus CE Charging Station.
OR
• A TI-Nspire CX II or TI-Nspire CX II CAS calculator that will not hold a charge, powers on when connected to a power source, and/or immediately shuts down when unplugged.

(2) You have charged the calculator a minimum of 3 hours.

(3) You have not already received a replacement battery for this calculator.

If you DO NOT meet ALL of the above criteria and/or you have more than one calculator, please call us at 1-800-TI-CARES.

If you DO meet all of the above criteria, please complete the form below, and attach a CLEAR Photo of the front and back of your calculator, on which the serial number can clearly be read. If you are unable to produce a clear photo showing the serial number, please call 1-800-TI-CARES for assistance.

ALL FIELDS ARE REQUIRED UNLESS OTHERWISE INDICATED.

Please upload 2 photos:

1. Photo of the front of the calculator
2. Clear photo of the back of the calculator, on which the serial number is easily readable

Submit