Customer Support Centre

We want you to be completely satisfied with your technology
purchase. You’ll find useful resources, answers to your questions,
warranty information, technical support and access to our
friendly support staff on this page.

Parents and Students Teachers School IT Administrators Product List

Tab Panel
Parents and Students
Teachers
School IT Administration

Software and calculator information, frequently asked questions, battery and warranty information.

Learn More

Software and calculator support, solutions and information.

Learn More

Software networking, licencing and activation information and software service centre.

Learn More

Parents & Students

If you're just getting started we have 'how to' videos, if you're almost finished try our 'exam readiness' series, somewhere in-between, try our 'Concept' material. If you need software, App or calculator support, check out our frequently asked questions, we have included step by step instructions that you can download and print. If you need to talk to one of our staff, make a warranty claim or need to purchase a replacement battery for your calculator, check out the links below.

Support Material	Contact
Getting Started Videos	Email Customer support
Exam Readiness	Purchase replacement battery:
Frequently Asked Questions	Abacus Calculators \| Calculator King \| Haines Educational
Service Knowledge Base	Talk to a staff member

Teachers

If you’re looking for educational resources please visit our teacher page where you will find free activities and assessment resources; professional development opportunities and equipment for your classes. Check out our frequently asked questions where you will find step by step instructions that you can download and print for our most commonly asked questions. If you need to reinstall a single user software licence, have a question you would like to email or simply wish to talk to one of our staff, use one of the links below.

Frequently Asked Questions

Contact TI-Cares (Technical Support)

Email a staff member

Talk to a staff member

Technical Resources for School IT Staff

A resource with technical information and support materials for deployment and troubleshooting of Texas Instruments products.

General questions

AUS 1300 138 140
Email Customer support

IT Staff Knowledge Base

This searchable Knowledge Base provides answers to most questions regarding TI educational products, including product usage, technical troubleshooting, warranty and service, and general information.

Quick Links

Software Installation and Activation
Software Troubleshooting & Error Messages
Software Licensing
Software Settings
New Knowledge Base Articles
Full TI Knowledge Base

Release-Specific Articles

Configuring The settings.properties & deployment.properties Files
Troubleshooting Issues With School Managed License Or Concurrent License Setup

Important Messages

If you have any configured settings in TI-Nspire™ Navigator™ software version 3.2, you should use the settings migration tool to migrate them over to the latest version (v3.9 or v4.0). (This also applies if you currently have version 3.6.) Examples of settings that could be affected: network license configurations and TI-Nspire™ Navigator™ database configurations. Learn more.

If you currently have a Concurrent and Multi-Activation License, please contact us.

Software Resources

Education Technology Software Service Center

Software Service Center Login
Installation Quick Start
Installation Guide

Frequently Asked Questions

Teacher FAQ for TI-Nspire™ Navigator™ Systems
TI-Nspire™ Navigator™ Technical FAQ

TI-Nspire™ 4.0 - Release-Specific Information

In this section, you will find resources and links that are specific to the 4.0 release of the TI-Nspire™ Family.

System requirements
Release notes

Tutorials

TI-Nspire™ Handheld Tutorials
TI-Nspire™ Navigator™ System Tutorials

TI-Nspire™ Resources

Software and OS - Latest Versions

TI-Nspire™ Software

TI-Nspire™ CX Student Software
TI-Nspire™ CX CAS Student Software
TI-Nspire™ CX & TI-Nspire™ CX CAS Teacher Software
TI-Nspire™ CX Handheld Operating System
TI-Nspire™ CX CAS Handheld Operating System
TI-Nspire™ Student Software
TI-Nspire™ CAS Student Software
TI-Nspire™ & TI-Nspire™ CAS Teacher Software
TI-Nspire™ Navigator™ Teacher Software
TI-Nspire™ Navigator™ NC Software
TI-Nspire™ Handheld Operating System
TI-Nspire™ CAS Handheld Operating System

Software for the TI-84 Plus Family of Products

TI Connect™ CE Software
TI-SmartView™ CE Emulator Software for the TI-84 Plus Family
TI-84 Plus CE Operating System
TI Connect Software
TI-SmartView™ Emulator Software for the TI-84 Plus Family
TI-84 Plus Family Operating System

Category	Description	Allow
Analytics and performance cookies	These cookies, including cookies from Google Analytics, allow us to recognize and count the number of visitors on TI sites and see how visitors navigate our sites. This helps us improve the way TI sites work (for example, by making it easier for you to find information on the site).
Advertising and marketing cookies	These cookies enable interest-based advertising on TI sites and third-party websites using information you make available to us when you interact with our sites. Interest-based ads are displayed to you based on cookies linked to your online activities, such as viewing products on our sites. We may also share this information with third parties for these purposes. These cookies help us tailor advertisements to better match your interests, manage the frequency with which you see an advertisement, and understand the effectiveness of our advertising.
Functional cookies	These cookies help identify who you are and store your activity and account information in order to deliver enhanced functionality, including a more personalized and relevant experience on our sites. If you do not allow these cookies, some or all site features and services may not function properly. If you do not allow these cookies, some or all of the site features and services may not function properly.
Social media cookies	These cookies allow identification of users and content connected to online social media, such as Facebook, Twitter and other social media platforms, and help TI improve its social media outreach.
Strictly necessary	These cookies are necessary for the operation of TI sites or to fulfill your requests (for example, to track what items you have placed into your cart on the TI.com, to access secure areas of the TI site, or to manage your configured cookie preferences).	Always On

Customer Support Centre

Parents & Students

Teachers

Technical Resources for School IT Staff

General questions

IT Staff Knowledge Base

Quick Links

Release-Specific Articles

Important Messages

Software Resources

Education Technology Software Service Center

Frequently Asked Questions

TI-Nspire™ 4.0 - Release-Specific Information

Tutorials

TI-Nspire™ Resources

Software and OS - Latest Versions

TI-Nspire™ Software

Software for the TI-84 Plus Family of Products

Control your cookie preferences