If you receive an error after attempting to send a file, it may mean the receiving handheld has an operating system that does not support the transfer. To resolve this, update the receiving handheld’s OS and try the send again.
Common Error and Notification Messages
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Shown on |
Message and Description |
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Sending handheld |
“This folder structure is not supported on the receiving handheld. The receiving handheld’s OS may need to be updated, which you can do by selecting Send OS from the My Documents menu.” OK |
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If you get an error when sending a folder to an older TI-Nspire™ handheld, try updating the OS on the receiving handheld. If the error persists, you may have to send the files individually. |
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Sending handheld |
“Transfer failed. Check cable and try again.“ OK |
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This message is displayed if a cable is not attached to the sending handheld’s link port. Remove and then reinsert the cable and try the document transmission again. Click OK to cancel the transmission message. Note: The sending handheld may not always display this message. Instead, it may remain BUSY until you cancel the transmission. |
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Sending handheld |
“Receiver does not have enough storage space for file transfer.“ OK |
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This message indicates that the receiving handheld does not have enough storage to accept the file being transmitted. The user of the receiving handheld must free space to obtain the new file. To do this:
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Sending handheld |
“<folder>/<filename> transferred as <folder>/<filename(#).“ |
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This message is displayed at the end of a successful transfer when the file had to be renamed because a file already exists on the receiving handheld with the original name. The transmitted file is renamed by appending a number to the end of the name. Rename numbering always begins with (2) and can increment by one, as needed. |
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Sending handheld |
“<folder>/<filename> transferred as <folder>/<new filename>.“ |
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This message indicates that a new folder was created on the receiving handheld to contain the transmitted document. |
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Receiving handheld |
“<folder>/<filename(x)> received.“ |
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This message indicates that the receiving handheld has a document with the same name as the document being sent. |
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Receiving handheld |
“<new folder>/<new filename> received.“ |
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This message indicates that a new folder has been created to contain the transmitted document. |
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Receiving handheld |
“Transfer failed. Check cable and try again.“ OK |
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This message indicates that the cable is not correctly attached to the receiving handheld’s link port. Remove the cable then reattach it and try the transmission again. Click OK to cancel the transmission message. |