Education Technology

Solution 32651: Redeeming a Texas Instruments Software Claim Number Using the Education Technology Software Service Center.

How do I redeem a Texas Instruments software claim number using the Education Technology Service Center?

Please be advised this license type will be discontinued on November 7, 2023, and your current software will no longer be updated. Converting to a new, account-based license before that date is recommended. In most cases you can receive an equivalent subscription length free of charge by contacting TI-Cares.

For now, you may still activate and use your current software for the full license term, but you will not be able to reactivate or download this software again after November 7. If a new activation or download is needed after that date, you must contact TI-Cares to acquire a new account-based subscription.

In order to redeem a Texas Instruments software claim number using the Education Technology Service Center please follow the steps    listed below:

1) Launch the Education Technology Service Center website.

2) Register or if you have already created an account enter your email address and password in the appropriate fields then click [Submit] to log into your account.

Please Note: If you do not have an existing account please follow the steps below to create one:

1) Click the [Create an Account] link to begin the account creation process.

2) Fill in your account information, only the items with the red asterisks are required. Once you have entered in the required information click [Submit] to complete the account creation process.

3) The below confirmation screen should be displayed next. You will need to open the email address you entered in the previous screen and follow the link in that email to validate your account.

4) Once you are logged into your account enter your claim number in the field that appears and click [Redeem] to continue.

5) Next, you will be prompted to accept the license agreement. Read the license agreement then click [Accept] to continue.

6) The below screen should be displayed that the redemption was successful. Click [Manage License Numbers] to continue the license redemption process.

MAL License Generation Instructions:

1) On the manage license numbers screen click the [Radio Button] then [Manage License] to continue the license generation process.

2) Next, you will be allowed to give your license a "Nickname". This is suggested if you have multiple claim numbers going to multiple locations. The nickname, if entered, can help you determine where each license is deployed. This is optional and it is not required for you to enter a nickname. To continue the license generation process click [Submit].

3) Once you reach the below screen you are now ready to deploy your license.

Please Note: The redemption date listed on this page is the date the license will become invalid.

Volume, Concurrent or School-Managed license redemption instructions:

1) On the manage license numbers screen click the [Radio Button] then [Manage License] to generate your license.

2) Next, you will be allowed to change the amount of activations this license will contain. You can either allocate all your licenses to a single license number or break up your license number in varying amounts. Varying amounts is suggested if you plan to use your license at multiple locations or give it to multiple people. In addition you can give your license a "Nickname". This is suggested if you have multiple license numbers going to multiple locations or people. The nickname if entered can help you determine where each license is deployed. The nickname is option however you are required to enter in a license amount. Once you have entered in the required information click [Submit].

3) Once you reach the below screen you are now ready to deploy your license.

If you require assistance with any of the steps listed above, please contact TI-Cares for additional assistance.