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TI-Cares Knowledge Base
The TI-Cares Knowledge Base provides 24/7 access to answers about TI handheld products and services.
The Knowledge Base is specific to the U.S., Canada, and Puerto Rico. For information about support programs in other countries, please use our Customer Support Form.
TI-Cares Customer Support
Contact a TI-Cares Customer Support representative via e-mail or phone to order products, inquire about issues, or ask general questions about TI education technology.
Monday - Thursday: 8:00 AM - 7:00 PM Central Standard Time
Friday: 10:00 AM - 7:00 PM Central Standard Time
Email: TI-Cares Support
Call: 1-800-TI-CARES (800-842-2737)
TI-Cares Technical Support
Our Technical Support Group is trained to answer your technical questions about TI calculators, software, and accessories.
Monday - Thursday: 8:00 AM - 4:30 PM Central Standard Time
Friday: 10:00 AM - 4:30 PM Central Standard Time
Email: Technical Support
Call: 972-917-8324 (This is not a toll-free number)
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Take our Customer Satisfaction survey and let us know your opinion about our Knowledge Base, email and phone support.